karaksa hotel TOKYO STATION

Hotels
8.6 (6931 reviews)
Chuo-ku, Yaesu 1-5-3 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Board games/puzzles
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Cons:
Rooms small for luggage
Inconsistent service from staff

Categories

Cleanliness
8.21
Rooms were clean, but one review noted the shower was small and less convenient.
Service
8.78
Service was noted as attentive and friendly, but there was one instance of staff being rude.
Location
9.02
Outstanding location steps from Tokyo Station, extremely convenient.
Room Quality
8.37
Room sizes varied; some guests found them a bit small for luggage.
Amenities
8.6
Nice amenities such as free drinks and snacks, very appreciated by guests.
Value for Money
8.46
Guests felt they received good value for the price.
Food and Beverage
8.71
Breakfast highly praised for variety and quality.
Overall Experience
8.68
Overall positive reviews with minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:37

Property Description

Central Location in Tokyo
Located in the heart of Tokyo, just steps away from Bellesalle Yaesu, karaksa hotel TOKYO STATION offers a convenient and vibrant setting for your stay in the bustling city.

Modern Comfort and Convenience
Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi and flat-screen TVs with satellite channels. Our 24-hour front desk and luggage storage ensure a hassle-free experience for our guests.

Nearby Attractions
Immerse yourself in the vibrant city life with popular attractions such as Daimaru Tokyo, COREDO Muromachi 1, and Ootemori Mall within walking distance. With Tokyo Haneda Airport just 18 km away, your travels are made easy when you stay at karaksa hotel TOKYO STATION.

To book your stay at karaksa hotel TOKYO STATION, visit our website or contact us directly.

Important information:

When booking 10 rooms or 20 people or more, different policies and additional supplements may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 6931 reviews
Cleanliness: 8.21
Service: 8.78
Location: 9.02
Room Quality: 8.37
Amenities: 8.6
Value for Money: 8.46
Food and Beverage: 8.71
Overall Experience: 8.68
S
shannon family_with_children sg
9
Great location!
Pros:

[Location] The hotel is quite near the Tokyo train station (5 minutes away via Yaesu North Exit)! The location is great for tourists, as Tokyo station has many metro lines. Tokyo Train Station is also a great place to buy last minute souvenirs. There are ramen shops, breakfast spots and a convenience stall near to the hotel too.
[Hotel Room] The hotel room had a modern design, and was very new and clean! The toilet was great too. The bathroom comes with shampoo, conditioner and body soap. Their provided PJs were very comfy! There are two power plugs near the bed, and some at the desk as well.
[Reception] I really enjoyed the free drinks and snacks they provided at the reception. It was very thoughtful of them, as Tokyo was cold at my time of visit, and the hot drinks helped to warm us up. The staff spoke English well, and were very helpful, which made it easier for international tourist such as myself to communicate with them. They also provide free cleansing oil upon request!
[Misc.] They had a Sakura event at the hotel where you could write a message and pin it up on their paper sakura tree. They also listed that they had free board games to rent.

Cons:

[Hotel Room] If your luggage is big, you would have difficuities opening it completely. There isn't much clothing rack space, which may be an issue if you have many clothes to hang up. However, I think this is normal of all Tokyo hotels, so these were all minor (and predictable) issues for me.

2026-03-28 via Nuitee
Y
Youko extended_group jp
5
フロント対応をすぐにすればよかったと反省。夜間静かにすることができない常識のない客がいることを知り、その対応方法を学んだ。
Pros:

立地、清潔

Cons:

隣の部屋の外国人が日本語以外の会話が深夜2時まで物音や大声で話していた。フロントに電話してすぐに対応していただいたことには感謝しているが客のマナーが悪く、隣の声が漏れるのは不快であった。

2026-03-28 via Nuitee
M
Michael solo_traveller au
9
Pros:

Great location close to train station. Clean and comfortable beds. Daily housekeeping. Lovely touch with the very comfortable pyjamas.
Free snacks and hot drinks after 10am.

Cons:

Very small bathroom, if you were a larger size then you would really struggle to move around.
The kettle was a nightmare to work.
The TV wasn’t a smart TV which we were surprised at. Minor things really but the hotel is expensive.

2026-03-28 via Nuitee
D
Daisy extended_group us
10
2026-03-28 via Nuitee
K
Kenji couple us
9
Great location central to everything
Pros:

Great location and staff

Cons:

Need better work space

2026-03-28 via Nuitee
P
Penelope couple au
9
Very good hotel
Pros:

Proximity to the station

Cons:

Unable to open the bedroom window

2026-03-27 via Nuitee
C
Chiu Yung solo_traveller hk
8
2026-03-27 via Nuitee
L
Liem family_with_children au
10
2026-03-27 via Nuitee
M
Miguel Oscar couple mx
10
Pros:

La ubicación, muy cerca de la estación Tokio.
Las habitaciones muy cómodas.

2026-03-27 via Nuitee
P
Puey Choo family_with_children sg
10
Pros:

Wonderful location and we enjoyed the free drinks and snacks in the lounge.

2026-03-26 via Nuitee
R
Rene couple ch
8
Gerne wieder
Pros:

Lage war perfekt.

Cons:

Kleine und enge Zimmer - aber das ist wohl Standard in Japan.

2026-03-26 via Nuitee
G
Gordon couple gb
8
2026-03-26 via Nuitee
D
Donald family_with_children us
7
Wonderful location and staff, but rooms may be extremely small.
Pros:

The property is very clean and updated. The staff was very helpful and friendly.

Cons:

The room was for two people. We had two single beds pushed next to each other. I understand that most properties in Japan offer smaller room space, but we had so little room to move about that it was difficult feeling comfortable.

2026-03-26 via Nuitee
L
Lisa family_with_children sg
8
2026-03-26 via Nuitee
Z
Zoltán extended_group hu
10
2026-03-26 via Nuitee
J
Janet solo_traveller us
6
Good location but tiny room.
Pros:

It had a great location near the train station, restaurants and shopping. It was clean and the staff was very good. The breakfast was ok. They had free drinks like coffee and juice in the lobby.

Cons:

My main issue was the tiny room. The room was basically filled with the bed. There was hardly any place to put my suitcase. There was no closet...just hooks on the wall. There was no safe. The bathroom was ok.

2026-03-26 via Nuitee
M
mui siang solo_traveller id
9
2026-03-25 via Nuitee
F
Francisco Jose family_with_children es
10
2026-03-25 via Nuitee
W
Wookyung couple us
9
We loved our stay.
Pros:

The hotel is in an excellent location, the room was small but very clean and I loved their housekeeping routines. We enjoyed the stay at the hotel and will stay here again if we come to Tokyo next time.

Cons:

There were insufficient storage spaces.

2026-03-25 via Nuitee
Y
Yuen couple us
9
Good value for Tokyo.
Pros:

Typical simple Japanese breakfast, great location, within 4 minutes' walk from Tokyo Station, and about the same to the subway station. Smallish room, but functional.

Cons:

Small room. Cramped bathroom.

2026-03-24 via Nuitee