Ivana Palace Hotel - Free Parking

Hotels
8.2 (840 reviews)
Sunny Beach , Sunny Beach , bg

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Close to beach
Cons:
Cleanliness issues
Poor food quality
Room maintenance problems

Categories

Cleanliness
7.12
Numerous complaints about dirt and lack of cleanliness in the rooms.
Service
10
Generally friendly staff, though some reviews mention dissatisfaction.
Location
10
Close proximity to Sunny beach and amenities.
Room Quality
6.12
Various issues with furniture and room maintenance, including old and damaged facilities.
Amenities
8.12
Basic offerings, but some complaints about lack of seating and entertainment.
Value for Money
9.12
Considered acceptable for budget travel, but overall not a good investment for luxury.
Food and Beverage
5.12
Consistently negative comments about food quality and breakfast.
Overall Experience
10
Overall experience is mixed; suitable as a base but not for luxury stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:55

Property Description

Luxurious Accommodation Options Ivana Palace Hotel, situated in the western part of Sunny Beach resort, offers a range of cosy and stylish double rooms, single rooms, and apartments, just 300 metres from the beach.

Relaxation and Entertainment Dive into the swimming pool, while your kids enjoy their own pool area. Pamper yourself with beauty treatments, hit the fitness center, or explore the shopping facilities. Complimentary deck chairs and sunshades are provided for all guests.

Convenient Amenities and Services Benefit from a 24-hour medical center, fully-equipped conference rooms for up to 100 people, and guided hunting tours in the picturesque Strandzha Mountain. Plus, enjoy shuttle services and easy access to nearby bus connections.

Book your stay at Ivana Palace Hotel for a memorable and comfortable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Wed, Nov 12, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 840 reviews
Cleanliness: 7.12
Service: 10
Location: 10
Room Quality: 6.12
Amenities: 8.12
Value for Money: 9.12
Food and Beverage: 5.12
Overall Experience: 10
J
jimmykF3003IN • Solo travel
6
Ok, but disappointed at the same time
Pros:

Has plus and negatives.
Arrived 8th September and was very quickly checked in. 2 minutes great. Key to my room on the 2nd floor and was looking forward to a quick shower and cold beer. Oh, walked into the room and what a disaster. 1st thing I noticed was the yellow stained net certain over the window. After opening the curtains all I could see was the back of the Ivana hotel sign supported by the scaffolding. Absolutely no view whatsoever 😡. So of for a quick shower and shave!!! The shower floor was sinking into floor and I'm only 12 stone. I thought I was going to end up in the room below me. Then the shaving mirror fell of in my hand next to the sink.......mmmm not good so far. Anyway came downstairs to get a beer and the staff was very friendly and helpful. Bar is open 24hrs and there was plenty of sunbeds but hardly any normal chairs and the ones occupied had some colourful characters on them (you know the 1s I'm talking about, overweight women in a black swim suit covered in nasty faded tattoos with teen daughters who have got kids). Night-time is awful as there is no entertainment so people make up there own until 3-4 o'clock in the morning then the drunks come back so don't expect much sleep. Breakfast is a big no no. Trust me on this 1 it is really is that bad. Cleaners will barge into your room a 8 or 9 in the morning without warning so beware if you and the Mrs are having giggity giggity. Beach is a ten minute walk away and friends bar across the road is highly recommended. If you just want to use it as a base like I did then it's OK. Value for money??? For £500 B/B for 10 days it was OK but look elsewhere if you planning on spending ££££s overall 6/10

2025-11-21 • via Tripadvisor
A
Angela • couple • gb
4
Cheap and cheerful, but not really for us.
Pros:

Only stayed 2 nights. Close to Sunny beach and its extensive promenade.

Cons:

Food was dire. Staff miserable and unhelpful.

2025-10-26 • via Nuitee
M
Mileta • extended_group • lt
7
Maximum 3 star
Pros:

Cheap and good tasting coctails at the loby bar.

Cons:

The hotel definitely not a 4* hotel, the facilities are very old, the hotel itself is not clean , we found lots of dirt under the bed. Breakfast is not fresh and not so much choices. The territory of the hotel was also not organized and not clean.

2025-10-18 • via Nuitee
S
stoian • couple • bg
10
2025-10-16 • via Nuitee
L
Lukas8485 • extended_group • pl
8
2025-10-15 • via Nuitee
M
Mohammad • family_with_children • de
8
2025-10-15 • via Nuitee
O
Oleksandr • couple • ua
3
2025-10-14 • via Nuitee
C
Constantin • couple • ro
8
2025-10-13 • via Nuitee
R
Renata • family_with_children • pl
9
2025-10-12 • via Nuitee
L
Lingyu • family_with_children • bg
9
2025-10-08 • via Nuitee
Володимир • couple • ua
7
Не раджу цей готель, ні для відпочинку, ні для транзиту!
Pros:

Хороший ліфт)

Cons:

Приїхали коли на вулиці було + 12, в номері холодно, на рецепшені обіцяли, що налаштують кондиціонер на тепло але він так і не запрацював на тепло, в номері були сліди минулих мешканців, по номері були розкидане якесь взуття, цукерки((( Окремо хочеться написати про сніданок - це просто жахливо. Звідки у цього готелю 4 зірки???

2025-10-04 • via Nuitee
V
Valentin • extended_group • ro
6
Pros:

Fata de la bar

Cons:

Mobilierul din cameră și prosoapele

2025-10-04 • via Nuitee
P
Petrovic • couple • rs
4
Horrible beds and not a restful stay
Pros:

The location was fine, rooms were cleaned daily and we were provided with clean towels every day, sheets could also be changed per request- staff was kind even though they didn't speak English. There was plenty of food. Parking was free.

Cons:

I understand that this is an old hotel and I noticed they were improving some things. But the main issues for me were the beds and the pillows.. It was impossible to sleep in those, it is so uncomfortable, the mattresses were very loud and didn't hold any shape and the pillows were horrendous (at least they should be changed it's not a big investment). Another thing that ruined my experience was the lack of rules around the english guests, these guys were drunk constantly and didn't want to leave my room by myself. Drinking a lot around the pool, yelling, old ladies without their swimsuits spreading around, and of course yelling and drinking up until 4 in the morning making it impossible to sleep and rest especially in those beds. Not great for a restful vacation.

As I mentioned there was plenty of food to go around, so I wasnt hungry but the quality was bad.
I noticed some reviews saying the waitresses were rude, i disagree with this because they weren't rude they just dont understand English.

The English tourist were touching the food with they hands, stuffing they bags with it. I also noticed they stole some cutlery and of course they were filing their water bottles with the water from the restaurant which was intended for all the guests but they didn't care.

Rules are definitely needed when dealing with people, when you try not to offend those people then you leave the rest of us unsatisfied. That's why we left 3 nights early even though it was paid with meals included.

2025-10-02 • via Nuitee
A
Anton • couple • bg
10
2025-10-01 • via Nuitee
A
ANTHONY • extended_group • gb
9
Pros:

Nice hotel within walking distance of most of the town. Pool needs more attention, but we were there the last week of the season. The room was good, but the bath/shower was not the easiest to get into as it was higher than normal. Room cleaned every day and cleaners and reception staff were fantastic.

Cons:

Pool needs a big clean . Restaurant staff never spoke, not even to ask if you were finnished with plates and glasses they just took them from the table. On a couple occasions I had not finnished with a plate or drink, went to the bar to get something and on my return they were gone.

2025-09-30 • via Nuitee
M
MALGORZATA • extended_group • pl
10
Cons:

Mogło być więcej rożnych owoców :)

2025-09-18 • via Nuitee
M
Muharem • couple • rs
10
2025-09-17 • via Nuitee
G
Gergely • family_with_children • hu
7
Pros:

Nagy, tiszta szobák.
Közel a parthoz
Nagy medence bárral
Salátabár

Cons:

Vacsora ismétlődő. Darálthusbol késziett rántotthus?
Medence lehetne 2C-al melegebb
A reggelinél segítő személyzet (fiatal srácok) stílusa.
Ami elrontotta a végén a nyaralást, az a taxi amit a hotelből hivtak nekünk távozáskor. Majdnem kétszeres árat kellett fizetnünk, mint az odaúton. Nem egyeztünk meg az árban előre, mert gondoltuk, ha a hotel hivja, akkor megbizható.

2025-09-17 • via Nuitee
P
Panait • couple • ro
7
Pros:

Curățenie zilnică

Cons:

Același fel de mâncare zilnic și dimineața și seara.

2025-09-16 • via Nuitee
N
N2369HOkarenm • Couples
4
Poor Value For Money during the holiday we had
Pros:

Having just read the reviews, the bad ones are completely true.
We stayed here for 6 nights.
The bed sheets were never changed,left without loo rolls.
Balcony dirty,very high bath and dated,no sockets near a mirror, so annoying.No information or leaflets in the room.The fridge was behind a door, so felt warm.
No kettle ! Glass partitions on the balconies,so no privacy.
When you see the outside of the hotel in the brochure, you think it will be a lot better.The breakfast is absolutely dire,didn't bother going after day 1, the dining room is dated, not very welcoming, poor atmosphere.
Cheap enough to eat out.
No evening entertainment ! Could do with seating at the front of the hotel.I didn't see a life guard during my stay, also the outside shower is inadequate for the size of the pool, didn't see any rules either.
Plenty of loungers, although the seat pads are not the best.
The lobby bar, excellent and the staff are friendly open 24 hours, even serving hot drinks.
The lady in the supermarket lovely. Location is good.
We would come to Sunny Beach again, but NOT this hotel !

 Please do not reply directly to this e-mail. This e-mail was sent from a notification-only address that cannot accept incoming e-mail. If you have questions or need assistance, ask us hereTripAdvisor LLC, 400 1st Ave., Needham, MA 02494, USA© 2025 TripAdvisor LLC. All rights reserved. TripAdvisor, the TripAdvisor logo, the logo of the owl, Travelers' Choice and the logo of Travelers' Choice are registered trademarks or trademarks of TripAdvisor LLC in the US and / or other countries.

Go to Tripadvisor   |   Privacy Policy   |   Contact Us

2025-09-14 • via Tripadvisor