Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service from staff
Convenient central location
High-quality amenities
Cons:
High parking fees
Inconsistent food quality

Categories

Cleanliness
9.14
No negative comments regarding cleanliness were mentioned across the reviews.
Service
9.11
Staff were frequently praised for their friendly and accommodating behavior.
Location
9.15
The hotel is centrally located, contributing to positive sentiments regarding accessibility.
Room Quality
9.1
Rooms are noted to be comfortable and well-decorated, with positive mentions.
Amenities
9.13
Complimentary amenities like the Bentley service were well received.
Value for Money
8.59
The cost raised some concerns, particularly related to the New Year's Eve event.
Food and Beverage
8.64
Some meals were positively reviewed, while others had issues, particularly breakfast.
Overall Experience
9.11
Overwhelmingly positive experiences noted in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:43

Property Description

Luxurious Accommodation
Experience a stay at the 4-star Gonville Hotel, offering spacious bedrooms with QR code valet systems for seamless service requests. Enjoy modern amenities like flat-screen TVs and air conditioning, all overlooking the picturesque Parker's Piece.

Culinary Delights
Indulge in fresh British cuisine at the Terrace Restaurant, featuring locally sourced ingredients. Start your day with a delicious breakfast and savor afternoon teas, lunches, and sumptuous dinners, all in a cozy setting.

Prime Location
Conveniently located just a 5-minute walk from Cambridge's historic center, Gonville Hotel is the perfect base for exploring the city. With free high-speed WiFi, on-site parking, and complimentary bike hire, your stay will be both comfortable and memorable.

Book your stay at Gonville Hotel for a luxurious and unforgettable experience in the heart of Cambridge.

Important information:

Please note that parking spaces are limited and are on a first-come, first-served basis.

Property is dog friendly!

Only 5 rooms per guest per day can be booked by a single individual.

Any reservation larger than 5 rooms will be subject to renegotiation by the hotel and consequentially different terms & conditions will apply.

Parking is an additional charge of £26 per night per car, payable directly at property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 26 per day.

Location

Guest Reviews

9
Based on 4488 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.11
R
Raybould couple gb
10
We went to the hotel as a 50th birthday treat and it was absolutely perfect for a quick getaway.
Pros:

Location was great. How friendly and helpful the staff were. The rooms were lovely.

Cons:

Nothing

2026-03-07 via Nuitee
C
Craig couple gb
7
2026-03-06 via Nuitee
F
F couple gb
9
2026-03-06 via Nuitee
A
Afra couple gb
9
Lovely hotel
Pros:

Excellent customer service, perfect location

Cons:

Our room was opposite the housekeeping store, so unfortunately we were woken early each morning by housekeeping staff.

2026-03-06 via Nuitee
S
Sophie couple gb
8
We had a lovely stay here and were impressed on the whole. However, it was disappointing that we were unable to utilise
Pros:

Lovely spacious room, good selection of different breakfast options and drinks. Brilliant food, friendly staff. Close to Cambridge centre.

Cons:

We were unable to book on to the car service for any part of our stay as it was fully booked. There was no prior notice to book in advance.

2026-03-06 via Nuitee
S
Samantha family_with_children gb
9
Pros:

Excellent service, wonderful central location. Really enjoyed the Bentley tour.

Cons:

Glass doors in the bathroom

2026-03-05 via Nuitee
T
THIAGO family_with_children br
9
Pros:

Localização

Cons:

Sistema de aquecimento

2026-03-05 via Nuitee
J
Jade family_with_children gb
9
Pros:

Lovely staff,lovely room and bar area

Cons:

The bar staff were a little overwhelmed we waited 30 mins for a drink
Didn't like paying for parking when we are already paying to stay

2026-03-05 via Nuitee
T
Tara couple gb
9
2026-03-04 via Nuitee
R
Richard couple gb
9
2026-03-02 via Nuitee
J
Jenni couple gb
10
Family get together
Pros:

Very welcoming

Cons:

Liked everything

2026-03-02 via Nuitee
H
Hilary extended_group gb
4
Disappointed
Pros:

Breakfast service was terrible. It took an hour before I got my cooked breakfast and when it arrived one of the poached eggs was inedible as white was not cooked. Getting a cup of tea was a joke, only one tea/coffee machine which after queuing for ages only dispensed half a cup . Room was ok but overheated even after I turned off the air conditioning. Stop with the Bentley nonsense and get breakfasts sorted. Expected better for £19 breakfast.

Cons:

Better organisation at breakfast. No one want to wait an hour for cooked breakfast featuring raw eggs. I’d suggest a buffet breakfast but when I tried the buffet on Sunday the bacon was overcooked and they didn’t have enough warming pans so half of the items were just on plates and therefore cold. Please invest in another coffee machine and a tea urn for hot water. It easily sorted!

2026-03-02 via Nuitee
J
jo couple gb
9
we had a short break and it was very nice i would recommend this hotel to anybody
Pros:

Our stay here was very nice but by far the best bit was the chauffer driven tour on our last day with Zane it was such a lovely way to round off our stay on a rainy day
We really liked the coffee station where bean to cup coffee was readily available free of charge
We did not eat at the hotel because we pre booked other eateries but i am sure the offering would have been great if we had

Cons:

i did not like that the upfront £50 being taken from your card and refunded 5 days later

2026-03-02 via Nuitee
P
Peter couple gb
7
Pleasant hotel in great location, arrive early to get parking, wide choice of restaurants nearby
2026-03-01 via Nuitee
I
Ian couple gb
3
What was meant to be a relaxing night away turned into a disappointing service experience
Pros:

The location was ideal for central Cambridge with most things walking distance. Decor was funky despite being a little tired

Cons:

Service in the bar in the evening was poor, cocktail made was wrong and made while sucking a cut finger and trying to serve several others at the same time.
The breakfast experience, other than the welcome was shocking, there was food and drinks not being replenished, we had to ask twice to be served for hot breakfast, the waiter then disappeared before another took a basic order. Finally we left with no hot breakfast 45 minutes after ordering and no food arriving

2026-03-01 via Nuitee
L
Louanne extended_group gb
9
2026-03-01 via Nuitee
G
Gillian family_with_children gb
9
Pros:

Very comfortable stay. Excellent breakfast. Good location for the main sites. The Bentley experience was very enjoyable and picked up restaurant tips etc from the driver.

Cons:

Nothing

2026-02-28 via Nuitee
Y
Yvonne family_with_children gb
5
A stay of 2 halves
Pros:

Checkin was smooth, welcoming and friendly. Room was lovely. A big room, super comfortable bed and everything provided to make for a comfortable stay.

Cons:

Breakfast. Absolutely chaotic. We arrived at Breakfast and were told to sit anywhere. We found a table that others had recently left and which had not been cleaned. We had to call a member of staff over to clean it. All tables full and only 3 staff members serving. The juice had run out as had pastries. The queue for the coffee machine was 12 mins plus. 35 mins after our arrival no one had taken our order for hot breakfast. Again we had to go find a member of staff to take our order. We were not the only ones. Finally our order was taken at 10.10am. But by 10.30am still no Breakfast. We ordered eggs.
At 10.35 we asked what was happening. Server disappeared and didn't return. Breakfast arrived at 10.45am. Excuse given was "we had to make more hollandaise". Really!? The hotel didn't charge us for breakfast which was of course correct but honestly its not good enough. We won't be back.

2026-02-28 via Nuitee
M
Mapplethorpe couple gb
10
2026-02-28 via Nuitee
V
Vicki family_with_children gb
8
Great location for exploring Cambridge
Pros:

Lovely hotel.
Excellent location

Cons:

Unfortunately just not enough staff. Very long wait at bar in the evening.
Service at breakfast was extremely slow and poor. Although the cooked breakfast was very nice when it eventually arrived.

2026-02-28 via Nuitee