Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Close to Airport
Polite Staff
Good Value
Cons:
Cleanliness Issues
Outdated Rooms

Categories

Cleanliness
6.39
Some guests mentioned cleanliness issues, including a lack of proper cleaning in the bathrooms and a shabby appearance.
Service
8.36
Service was frequently noted as polite and accommodating, with staff going the extra mile.
Location
8.9
Proximity to the airport was mentioned positively, with many guests appreciating the convenience.
Room Quality
6.85
Room quality received mixed feedback; some guests felt rooms were outdated while others noted they were clean and comfortable.
Amenities
6.88
Basic amenities were noted, and while some found them adequate, others expected more.
Value for Money
7.84
Guests generally agreed that the hotel provided good value for the price, although some mentioned it was not luxurious.
Food and Beverage
7.39
Food quality was praised but with some guests mentioning issues with breakfast disappointment.
Overall Experience
7.36
The overall experience was generally positive despite some issues, meeting the needs of many travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:53

Property Description

Convenient Location
Located just 10 minutes away from Gatwick Airport, The Gatwick White House Hotel offers easy access for travelers. Situated a short 10-minute walk from Horley town centre, guests can enjoy convenience and accessibility during their stay.

Comfortable Accommodation
The bedrooms at White House Gatwick are designed for comfort and relaxation. Featuring colorful linens, private bathrooms with hairdryers, work desks, and tea/coffee facilities, guests can unwind and rejuvenate in a cozy setting.

Transportation Access
With Horley Railway Station a mere 10-minute walk away, guests have convenient access to transportation services to London Victoria. Additionally, the proximity of the M23 motorway just 2 miles away makes exploring the surrounding areas hassle-free.

Book your stay at The Gatwick White House Hotel for a seamless travel experience.

Important information:

This property offers self-check-in only. In order to complete the self-check-in process, guests are required to complete the form sent by magic link.

Please note that none of the rooms are suitable for wheelchair users.

Ground-floor rooms are subject to availability. Requests can be made in advance or upon arrival.

An airport shuttle or taxi service is available upon request from 07:00 to 19:00. All shuttle services outside these hours are subject to availability and must be arranged in advance.

The airport shuttle service will incur an additional charge of GBP 22 per room, per trip, which includes a GBP 10 charge by Gatwick Airport. For two rooms booked together price will be discounted.

Hotel pick-up points at Gatwick Airport are STOP-9 in the south and STOP-12 in the north terminal. For additional people and luggage, alternative larger vans can be arranged at an additional cost.

Not to worry about anything when you are booked with White House. The property offers breakfast, transfers, parking, an Indian restaurant and bar, an all-day cafe, a luggage room for guests who arrive early, an ironing facility and laundry service.

Normal rates are charged one day prior to arrival using a credit card or debit card. Nonrefundable bookings will be charged at the time of booking.

For bookings made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 4 years old and over stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 3745 reviews
Cleanliness: 6.39
Service: 8.36
Location: 8.9
Room Quality: 6.85
Amenities: 6.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.36
C
Christal • family_with_children • fr
1
Chambre sale évier bouché.
Cons:

Le personnel qui essaye de nous arnaquer sur le prix du repas

2026-02-14 • via Nuitee
C
Cynthia • solo_traveller • gb
8
2026-02-13 • via Nuitee
N
NAOMI • solo_traveller • gb
8
Would stay again!
Pros:

Amazingly good service(s) for the price! Reception team were great, checking in was smooth and quick, I got a complimentary room upgrade, the bed was super comfortable and had the best night sleep! Continental breakfast was simple and had everything- including lots of gluten free options!

Cons:

Additional charge for parking but reasonable considering location.

2026-02-13 • via Nuitee
H
Hilary • solo_traveller • us
6
Great for a short stop
Pros:

Easy to get to

Cons:

I wish there was a top sheet on the bed

2026-02-13 • via Nuitee
C
Cynthia • solo_traveller • gb
8
2026-02-13 • via Nuitee
P
philip • family_with_children • gb
8
Pros:

Easy for airport

Cons:

Parking is expensive

2026-02-12 • via Nuitee
S
Sonia • solo_traveller • es
8
Pros:

Todo

2026-02-12 • via Nuitee
C
caroline • solo_traveller • fr
8
Pros:

L'hôtel est dans un quartier très tranquille, au calme.
Le personnel est accueillant et très arrangeant (petites collations dans un sac à emporter car mon vol était tôt par rapport à l'heure du petit-déjeuner 😊)
La chambre était bien équipée avec bouilloire et thé, le lit confortable.
L'emplacement est idéal (à pied: l'arrêt de bus pour Gatwick à 5min et la station de train depuis Londres à 15min 👍)
(Autre + : la salle avec accès au micro-ondes et couverts !)

2026-02-11 • via Nuitee
A
Andrew • solo_traveller • gg
9
2026-02-10 • via Nuitee
S
Simon • solo_traveller • gb
6
2026-02-10 • via Nuitee
L
Laura • solo_traveller • gb
10
Great staff and hotel
Pros:

This is the 3rd time staying here and I will only stay here when I come to Horley. The staff are super friendly amd welcoming. The hotel is clean and comfortable. It also looks amazing now after all the work they have done inside. Great place to stay

Cons:

Nothing

2026-02-08 • via Nuitee
J
John • couple • gb
5
Friendly reception but bedding not washed or clean
Pros:

Friendly and helpful reception staff. Excellent location in proximity to the airport. Grateful for the takeaway breakfast as we were leaving so early.

Cons:

After we got into bed, we realised the bedding had not been washed adequately or at all as the sheets smelled strongly of body odour. It was already very late at night and we had a 4.45am start so we couldn't reasonably be expected to have got out of bed to find a staff member to report this- especially as properly washed sheets is a basic minimum for a paid hotel stay.

2026-02-08 • via Nuitee
A
Alena • solo_traveller • es
8
Pros:

Good value for the money.
Good location 3 bus stops from Gatwick airport.

Cons:

Next to a busy road, noisy.
It's ok for the overnight stay.

2026-02-08 • via Nuitee
D
D8611KUdanielab • Solo travel • Naples, Province of Naples, Campania
10
Remarkable service and food
Pros:

I stay 2 days there ,is a cozy place with nice staff and very good indian food.Price and quality service are very good. Recommend and definitely I will return every time when I come in UK.

2026-02-06 • via Tripadvisor
J
Jo Anne • solo_traveller • au
10
The owner was welcoming, helpful with all my concerns and able to prepare the most delicious Indian meal - loved this pl
Pros:

Location

Cons:

Nil

2026-01-31 • via Nuitee
S
Stefano • couple • it
6
2026-01-31 • via Nuitee
C
Colin • family_with_children • gb
9
Pros:

Good value budget hotel, easy access to Gatwick Airport. Friendly and helpful staff. Nice room with a comfortable bed.

2026-01-30 • via Nuitee
S
Stephen Mark • solo_traveller • gb
10
Friendly staff who go above and beyond.
Pros:

Staff were very helpful.
I read a lot of.mixed reviews about this place but I thought I'd give it a go.
I heard a lot of good reviews about their Indian cuisine so it was a bonus.
Unfortunately for me, the kitchen was going to be closed by the time I reached the hotel.
But staff worked with the kitchen to have the food prepared before they closed so it would be ready for my arrival.
Needless to say, I sat down at 22:40 to an amazing Chicken Tikka Masala with a Garlic Naan.
Supper was 10 out of 10.

As for the rooms, tea & coffee, bottled water, towels and fresh bedding.
Rooms were clean, bedding was immaculate and the bathroom was clean and tidy, as you'd expect.

So needless to say, I didn't see any evidence of the bad reviews I'd read.

Food was great , the place was clean and the staff went above and beyond to accommodate what ever I asked for.

Cons:

There wasn't anything to dislike, it was a budget room not a 5 star hotel. Yet it had everything I needed.
The water pressure in the shower was a little low for my preference, but certainly wasn't an issue, certainly wasn't a trickle, did what it needed to do.
Water temperature was at a nice comfortable level

2026-01-30 • via Nuitee
S
Stefania • solo_traveller • it
10
Confortevole e rilassante! La struttura è tranquilla e silenziosa!
Pros:

Struttura accogliente e personale disponibile, mi sono trovata benissimo

Cons:

Avevo la maniglia della finestra rotta ma la hanno riparata durante il mio soggiorno. Molto apprezzato

2026-01-30 • via Nuitee
A
Alex • solo_traveller • gb
9
Pros:

Excellent value, breakfast included, comfortable.

Cons:

Quite near A23 so some traffic noise throughout the night but it wasn't too bad

2026-01-30 • via Nuitee