Palacio Canton Hotel - Valladolid

Hotels
7.8 (153 reviews)
35-37 Calle 40 187 , Valladolid , mx

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
Adult only
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable environment
Cons:
Cleanliness issues
Limited food options
Room quality concerns

Categories

Cleanliness
5.63
Multiple reviews indicate issues with cleanliness, including reports of insects and dirty rooms.
Service
9.1
Overall service was reported positively with friendly staff, although there were some isolated complaints.
Location
9.64
Many reviews highlight the great location, convenient for sightseeing and access to public transport.
Room Quality
6.59
Mixed feedback with some guests mentioning outdated or poorly maintained rooms.
Amenities
7.62
Amenities such as the courtyard and wifi were appreciated, but there were complaints about bathroom quality.
Value for Money
8.58
Guests felt the hotel provided reasonable value for the price paid despite some issues.
Food and Beverage
6.63
Reviews indicate limited breakfast options and issues with food service.
Overall Experience
8.6
Despite several issues, many guests indicated a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:47

Property Description

Luxurious Adults-Only Oasis

Stunning Outdoor Pool and Garden Retreat
Indulge in a relaxing stay at Palacio Canton, where you can unwind by the outdoor swimming pool set amidst lush gardens. Enjoy the tranquility of the terrace and soak up the sun in this serene adults-only oasis.

Comfortable Rooms with Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi and flat-screen TVs. Some units even boast balconies for a picturesque view. Rest easy with our quality bed linen and towels provided for a restful stay.

Convenient Services and Accessible Location
Benefit from our attentive room service, 24-hour front desk, and currency exchange during your stay. Explore the nearby Chichen Itza or take advantage of the paid airport shuttle service to Cancún International Airport. Book your escape at Palacio Canton now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

7.8
Based on 153 reviews
Cleanliness: 5.63
Service: 9.1
Location: 9.64
Room Quality: 6.59
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 6.63
Overall Experience: 8.6
P
PORTIGLIATTI • solo_traveller • mx
7
2026-02-11 • via Nuitee
M
Monica • couple • it
6
2026-01-30 • via Nuitee
S
Sylvie • couple • fr
8
Proche des lieux touristiques
Pros:

Proximité des lieux touristiques

Cons:

Matelas un peu mous

2026-01-29 • via Nuitee
E
EDNA • couple • mx
9
2026-01-29 • via Nuitee
S
StanisławP • solo_traveller • pl
9
Pros:

Wystrój pokoju i hotel. Uśmiechnięta Pani z recepcji która pokazała mi hotel i pokój. 💐

Cons:

,--------_------------------------------------------

2026-01-28 • via Nuitee
B
Bei • solo_traveller • ca
3
disappointed
Cons:

in the last night I stayed there,there was no hot water when I showered. I called them twice, the first call was hung up very soon with no one answered anything, so I made the 2nd call. This time a man yelled something "Spanish only" and hanged my call. Without any choices, I sent them a msg in Spainish with the help of google translate. And I got NO feedback at all! And nothing happened to the hot water.

2026-01-26 • via Nuitee
J
Josué David • couple • mx
5
2026-01-25 • via Nuitee
A
Antonio • couple • fr
7
2026-01-24 • via Nuitee
M
maria de los angeles • couple • mx
8
2026-01-21 • via Nuitee
M
Maria • couple • pt
10
Pros:

Pátio muito bonito, a localização é perfeita e o quarto muito confortável

2026-01-20 • via Nuitee
M
Maïa • couple • ca
10
Très agréable
Pros:

Petit déjeuné inclu copieux et personnel très sympa !

Cons:

Rien !

2026-01-19 • via Nuitee
C
Carol • couple • us
8
Pros:

Location

Cons:

Nothing bad.
, just very simple

2026-01-19 • via Nuitee
N
Noemi • couple • ch
5
Pros:

Die Lage war toll. Auch der Pool sah hübsch aus

Cons:

Das Zimmer war

2026-01-19 • via Nuitee
M
Maria Alejandra • couple • ar
8
Merida en un hotel
Pros:

La calidez de la gente. Todos los jóvenes q forman parte del servicio, son muy sociables y cálidos. Lo imbatible es la ubicación.

Cons:

El olor cuando entras. Creo q, aunque es un impacto, q luego se va, te hace sentir q estas más en un museo q en un hotel.

2026-01-19 • via Nuitee
A
Armelle • couple • fr
9
2026-01-19 • via Nuitee
F
FILOMENA • couple • pt
6
Moyen mais rapport qualité prix passable
Pros:

La literie, la proximité de l’hôtel

Cons:

Mobilier dépassé et sommaire.
L’hôtel aurait grand besoin d’être rafraîchi et remis au goût du jour.

2026-01-14 • via Nuitee
P
Paul • extended_group • de
8
2026-01-13 • via Nuitee
D
Donald • solo_traveller • ca
8
Pros:

Felt like a Mayan prince when in the large bed
Liked the art.

2026-01-11 • via Nuitee
M
Marie-Louiese • solo_traveller • nl
9
Fijn dichtbij het centrum
Pros:

Het zwembad was heerlijk, veel gebruik van gemaakt, lekker kunnen afkoelen

Cons:

Konden niet onze koffers goed openen.
Te weinig ruimte.

2026-01-11 • via Nuitee
E
Esteban • couple • cl
10
Excelente experiencia
Pros:

Segunda vez que me quedo en el hotel, y si volviera una tercera también repetiría. Habitación tranquila. Excelente internet. Decoración y hotel bonitos. Muy buena ubicación, a dos cuadras de la plaza central y de las estaciones de autobuses.

Cons:

Todo me gustó

2026-01-11 • via Nuitee