Tokyu Stay Shinjuku Eastside

Hotels
8.7 (4482 reviews)
Shinjuku-ku Kabukicho 2-3-24 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from street
Low quality breakfast

Categories

Cleanliness
8.26
Some reviews mentioned mildew smell and black hair found in the room.
Service
9.23
Staff were described as kind and friendly, with one member going above and beyond.
Location
9.27
Several reviews praised the superb location close to attractions and transport.
Room Quality
8.72
Rooms were generally clean and well-equipped, though some faced noise issues.
Amenities
8.75
Rooms equipped with washer/dryer; additional amenities were appreciated.
Value for Money
8.71
Overall positive sentiment, though some thought prices could be better.
Food and Beverage
7.76
Breakfast quality mentioned as low in one review.
Overall Experience
8.93
Overall positive experiences noted, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:54

Property Description

City Views and Convenience
Experience the bustling city of Tokyo from the comfort of your room at Tokyu Stay Shinjuku Eastside. Located just 500 meters from the Samurai Museum, enjoy stunning views of the city skyline. With easy access to the city centre and nearby attractions like Inari Kio Shrine, your stay here will be both convenient and memorable.

Modern Amenities
Each unit at this 3-star hotel is thoughtfully equipped with modern amenities to enhance your stay. From a fridge and microwave to a flat-screen TV and air conditioning, we ensure your comfort is our top priority. Relax in your room with a hot shower, provided slippers, and enjoy the convenience of a kettle and desk.

Nearby Attractions
Immerse yourself in the local culture with popular points of interest just a stone's throw away. Visit Koizumi Yakumo Memorial Park, Okubo Baptist Church, and Korea Museum for a taste of Tokyo's rich history and vibrant community. Book your stay at Tokyu Stay Shinjuku Eastside now and make the most of your Tokyo adventure!

Important information:

Please note that no housekeeping is offered for stays less than 6 nights. The property will change towels and rubbish bin.
In addition to that, housekeeping is offered once a week only for stays more than 7 nights.

For guests staying 6 nights or less, simplified cleaning will be provided upon request. If you would like this, please apply "request cleaning" card in front of your room door. (Simplified cleaning includes collecting Face towels, bath towels, bath mats, nightwear, and trash) For guests staying 7 nights or more, room cleaning will be provided (collect towels. nightwear and trash, bed-making, clean inside the room, restock the room amenities). (You can also ask for the additional room cleaning with the additional fees. Please ask the front desk for further details.)

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 4482 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.93
R
Ross • couple • us
10
2026-03-28 • via Nuitee
N
Nathan • couple • au
10
2026-03-28 • via Nuitee
J
Jessie • family_with_children • au
8
2026-03-28 • via Nuitee
L
Lynn • couple • tw
9
2026-03-28 • via Nuitee
D
David • family_with_children • be
10
2026-03-28 • via Nuitee
M
Maria • couple • fi
9
2026-03-27 • via Nuitee
D
Danielle • couple • nl
9
Highly recommend!
Pros:

Good location, the staff was lovely and friendly.

Cons:

The terrace / hooftop was closed for a private event.

2026-03-27 • via Nuitee
D
David • couple • es
8
Cons:

Relación calidad - precio un poco desproporcionada

2026-03-25 • via Nuitee
A
Ana Clara • couple • ar
9
Habitación cómoda y buena ubicación
Pros:

Habitación bastante completa y cómoda

Cons:

La habitación está bien aunque tiene un tacho de basura demasiado pequeño y teniendo en cuenta que uno puede cocinar en la habitación. En algunas ocasiones sentimos que el trato del personal era un poco rudo y no muy atento con los clientes. Nos quedamos 1 semana y solo pasaron a limpiar la habitación 1 vez y ni siquiera retiraron toda la basura.

2026-03-25 • via Nuitee
J
Jessica • family_with_children • us
10
2026-03-24 • via Nuitee
A
Abdulla • family_with_children • ae
10
Pros:

I liked the location and the stuff were very helpful and nice, Arigato gozaimashita

Cons:

Hmmm room were small but I guess it is normal for Tokyo

2026-03-24 • via Nuitee
B
Bang • couple • us
10
2026-03-24 • via Nuitee
婉婷 • couple • tw
10
2026-03-24 • via Nuitee
H
Hollie • couple • gb
10
Fabulous
Pros:

The beds were so comfy had great nights sleep, the room size was excellent and so clean. Staff were helpful, could store luggage, excellent location close walking distance to loads of things, restaurants, sights and the station. Nice view and the rooftop was nice too. Would definitely stay again

2026-03-24 • via Nuitee
B
Bülent • couple • tr
6
Konumu süper
Pros:

Tesis konumu çok iyi

Cons:

Fotoğraflarda Göründüğü gibi değil minnacık odalar :(

2026-03-23 • via Nuitee
N
Nienhsuan • couple • tw
8
Pros:

乾淨
服務人員態度好

2026-03-22 • via Nuitee
E
Elif • couple • tr
8
2026-03-22 • via Nuitee
L
Lucie • solo_traveller • us
7
Pros:

Accessibility , laundry machine in the room . They should have English instruction of the operation

Cons:

They should not advertise the roof top, because it’s not accessible. Do not expect a daily maintenance cleaning they are none

2026-03-22 • via Nuitee
A
Alba Luz • couple • se
10
Pros:

Location is PERFECT!!! You are close to absolutely everything!!

2026-03-22 • via Nuitee
D
DER JEN • couple • tw
9
2026-03-21 • via Nuitee