Santa Grand Hotel East Coast a NuVe Group Collection

Hotels
8.3 (1228 reviews)
171 East Coast Road , Singapore , sg

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Useful amenities
Cons:
Cleanliness concerns
Small room size
Noise issues

Categories

Cleanliness
7.69
Some reviews raised concerns about mould and room cleanliness.
Service
9.16
Staff were consistently described as friendly and helpful.
Location
9.2
Centrally located with good access to transportation and nearby amenities.
Room Quality
7.65
Room quality varied; some mentions of small and uncomfortable conditions.
Amenities
8.18
Amenities included a pool and complimentary snacks, but some quality issues with furniture noted.
Value for Money
7.64
Some reviews stated the price was high for the room quality.
Food and Beverage
8.19
Positive mentions of complimentary snacks, though other food options nearby.
Overall Experience
8.66
Generally well received, but expect some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:11

Property Description

Boutique Hotel in Katong with Rooftop Pool

Unique Room Designs and Themes

Experience a stay at the boutique Santa Grand Hotel East Coast, nestled in the charming area of Katong. Each room showcases different designs and themes, promising a one-of-a-kind experience for every guest. Enjoy modern amenities such as a flat-screen cable TV, personal safe, and complimentary Wi-Fi.

Rooftop Swimming Pool with Neighborhood Views

Unwind at the rooftop swimming pool while taking in panoramic views of the picturesque neighbourhood. Whether you're relaxing by the poolside or enjoying a swim, the tranquil ambiance is perfect for a peaceful retreat.

Convenient Amenities and Services

Santa Grand Hotel East Coast offers convenient services including free local calls, a 24-hour front desk, and laundry facilities. With Changi International Airport just a short drive away, the hotel's prime location makes it an ideal choice for travelers.

Book your stay at Santa Grand Hotel East Coast for a memorable and relaxing experience.

Important information:

Guests under the age of 18 are only allowed to check in with a parent or official guardian. Please note that the complimentary breakfast is not applicable for 1 child below 12 years old sharing existing bedding. Please contact the hotel directly to arrange for alternative payment methods for bookings that are using other types of credit cards. Please note that shortening of stay upon arrival at the property will incur a penalty charge of one night stay (including GST and service charge). For No Show and Cancellation charges, please note that government and service taxes apply. Please note that requests for bed type options is subject to room availability upon arrival. There will be upgrading works to be carried out at Level 2. During this period, guests may experience some noise or light disturbances, Mon- Fri 1000hrs-1800hrs until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1228 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
S
Sixtine • couple • fr
8
2026-04-04 • via Nuitee
L
linda • couple • us
10
Comfortable Room in a Great Neighborhood
Pros:

Our budget (and last minute booking) didn’t permit us to stay downtown, but I am so glad that we didn’t. The room was comfortable, clean and quiet. The East Beach area is more like staying in a neighborhood. There are lots of small shops, restaurants and bars nearby. (Two Men bagels and Tap Out were our favorites). There is also a great waterfront park nearby - walk,run, ride a bike. Also public transportation is nearby - both buses and the metro - you can take it anywhere - 30 minutes or so to Gardens by the Bay, 45 minutes to the Botanical Gardens (a must do in my opinion). The zoo is a bit farther at 75 to 90 minutes. The airport however is only 10 minutes away by Grab.

Cons:

The pool area was a bit shabby.

2026-04-04 • via Nuitee
L
lasse • solo_traveller • fi
8
Good value
Pros:

Clean good location

2026-04-03 • via Nuitee
V
Vaishnavi • solo_traveller • ca
9
Quiet, Clean Stay, Close to Airport
Pros:

Quiet, very clean, and close to metro and parts of Singapore visitors rarely get to see. Walking distance to several great restaurants, boutiques, and sightseeing. Also very close to the airport for convenient early morning departures.

Cons:

A little bit dated bathrooms, but that can be overlooked.

2026-04-02 • via Nuitee
S
Sebastian • couple • de
8
2026-03-31 • via Nuitee
M
Marie • family_with_children • de
7
Great location, good for the value
Pros:

The King corner Room was spacious, everything was clean & the staff was super nice

Cons:

The room had a balcony and a large window but the balcony had a tall wall and the window was covered with planks, so one didn’t have the possibility to look outside.

2026-03-31 • via Nuitee
D
Daniel • couple • sg
10
Fantastic location and staff
Pros:

room

Cons:

all good

2026-03-30 • via Nuitee
P
Peter • family_with_children • au
10
Pros:

Good location good facilities.
Always stay here when in Singapore 3 or 4 times a year.

2026-03-30 • via Nuitee
I
Isabelle • extended_group • fr
6
Good hotel if you are spending your time outside during the day.
Pros:

Location is great. Staff is friendly and helpful and caring. Rooms are clean. Beds comfortable. Hot showers. Great cafe at the ground floor ( Merci Marcel). Close to lots of restaurants, foot massages and shopping mall. Shower gel had a great smell.

Cons:

The carpet in the corridors need shampooing and cleaning. The rooftop pool is small, not a place you will hang around. No breakfast facilities. Laundry facilities were not functional. Rooms giving on the street are noisy due to the traffic. Bring earplugs and eyemask.

2026-03-30 • via Nuitee
P
PEI RU • extended_group • tw
10
2026-03-29 • via Nuitee
P
PEI RU • solo_traveller • tw
10
2026-03-29 • via Nuitee
R
Ruth • family_with_children • au
10
Pros:

Very was fantastic. Helpful and patient.

2026-03-29 • via Nuitee
A
alex • couple • au
9
2026-03-29 • via Nuitee
B
Bogdan • couple • ie
10
We had a great night sleep, bed very comfortable .
Pros:

Great location and clean

Cons:

I hit my toe in the bathroom on the small step at the entrance door.

2026-03-28 • via Nuitee
S
Sannah • couple • de
7
Ok
Pros:

Super Lage

Cons:

Die Klimaanlage hat extrem laut gegluckert dass wir sie ausschalten mussten zum schlafen. laut Anzeige musste ausserdem der Filter gewechselt werden, das hat man leider auch gerochen.
Teppichboden ist auch nicht so schön.

2026-03-28 • via Nuitee
P
Perrelet • family_with_children • gb
9
Pros:

Front desk lady was a gem
Very welcoming lady
Nice place in handy location
MRT is further than I thought with a child
But manageable

2026-03-28 • via Nuitee
S
Styliani • family_with_children • de
10
Pros:

Segr nette rezeption.schönes zimmer und wunderdchöne terasse mit pool

2026-03-27 • via Nuitee
J
John • couple • gb
9
2026-03-27 • via Nuitee
S
Susan • couple • de
7
Okay for a short stay
Pros:

It was clean. The staff was great.

Cons:

Our room, directly above the street, was very loud.

2026-03-22 • via Nuitee
A
Akiko • family_with_children • jp
10
立地最高、可愛い素敵なホテル
Pros:

立地もとてもよくバス停も目の前MRTまでも徒歩5分だった。
近くにたくさん食べ物屋さんがあり、駅の近くにはホーカーもあったので、食事に困らなかった。朝食無しでも有名なローカルのカヤトーストのお店もあり満足です。スーパーやコンビニも徒歩圏内にあったので便利
でした。
フロントの皆さんもとても親切で、セキュリティーもしっかりしていたので安心でした。

Cons:

シンガポールなので仕方ないのですが、ツインはスーツケース一つ開けるくらいのスペースしかなかった。

2026-03-21 • via Nuitee