Leo Palace Hotel New Wing, WTC Kuala Lumpur

Hotels
7 (676 reviews)
No.18 Jalan Rahmat , Off Jalan Sultan Azlan Shah,(Jalan Ipoh) 50350 Kuala Lumpur ,Malaysia , Kuala Lumpur , my

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Car hire
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Outdated amenities

Categories

Cleanliness
5.39
Several reviews mentioned mold, stains, and dirty conditions.
Service
8.36
Positive comments about staff being helpful and responsive.
Location
8.4
Convenient access to public transport and nearby dining options.
Room Quality
5.85
Mixed feedback regarding room conditions and amenities.
Amenities
6.38
Suggestions for improvements, including gym and fridge.
Value for Money
7.84
General sentiment of being reasonable for the price.
Food and Beverage
6.89
No breakfast available, but nearby food options noted.
Overall Experience
6.86
Overall decent experience with several suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:36

Property Description

Experience comfort and convenience at Leo Palace Hotel New Wing, WTC Kuala Lumpur, perfectly situated opposite PWTC Dewan Tun Razak 1 and 2.

Stylish Accommodations
Our air-conditioned rooms are designed with modern elegance, featuring flat-screen TVs and private bathrooms with shower facilities, ensuring you feel right at home during your stay.

Delicious Dining Options
Start your day with a delightful buffet breakfast at Leo Garden Cafe, offering a tantalizing selection of local and Western cuisines. Explore nearby Malaysian restaurants just a short stroll away for even more culinary delights.

Convenient Amenities
Enjoy free WiFi, complimentary parking, and round-the-clock reception service. Unwind with a relaxing massage at our spa, or make use of our laundry and meeting facilities to cater to your every need.

Don’t miss out on an unforgettable stay; book your room today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 676 reviews
Cleanliness: 5.39
Service: 8.36
Location: 8.4
Room Quality: 5.85
Amenities: 6.38
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 6.86
H
Hdideal family_with_children my
8
2026-02-12 via Nuitee
A
Azizie family_with_children my
7
2026-02-09 via Nuitee
K
KALIAPPAN family_with_children my
9
Pros:

Keep the good job 👍

2026-01-26 via Nuitee
A
Alice family_with_children my
6
2026-01-05 via Nuitee
A
Ayuni family_with_children my
7
Pros:

near restaurant

Cons:

not to clean

2026-01-04 via Nuitee
H
Hafizi couple my
1
Pros:

Layanan kurang memuaskan, dapat bilik tak sama mcm sy booking..bila minta tukar bilik receptionist layan acuh tak acuh..booking bilik deluxe Queen dapat katil single bed sampai anak saya jatuh katil sb tidur berhimpit 🙏🙏🙏

Cons:

Bad review

2025-12-31 via Nuitee
V
Vannesa couple my
10
2025-12-29 via Nuitee
X
Xuan family_with_children my
5
很一般,不划算
Pros:

不好,大号双人床就是普通双人床。房间很小很小,冷气不冷,前台的负责人没礼貌态度不好。然后泳池讲是7点开始,实际是9点。很难找停车位,找了30分钟左右。房间很不安全,会有人进入打扫,当房间没人时。

Cons:

冷气、停车位、服务员态度和隐私

2025-12-28 via Nuitee
N
NURUL LYANA family_with_children my
8
2025-12-27 via Nuitee
S
Syafiq family_with_children my
10
Pros:

The view

2025-12-26 via Nuitee
M
MIJ family_with_children my
10
Ok
Pros:

Ok

Cons:

Ok

2025-12-26 via Nuitee
M
Mardiya extended_group my
6
2025-12-25 via Nuitee
N
Noor solo_traveller my
2
i will not repeat
Pros:

maybe the room service only

Cons:

the pillow was thin, there was cockroaches in the room, the room has no window feels a bit stuffy

2025-12-24 via Nuitee
K
khalil couple my
1
2025-12-07 via Nuitee
S
Shahaida couple my
4
2025-12-06 via Nuitee
A
Arthur couple de
10
Amazing hotel for good value.
Pros:

Lovely location, very close to public transport. Lovely staff very helpful. Cleaning staff is amazing and helpful.

Cons:

Toilet paper are a bit thin but lovely overall.

2025-11-29 via Nuitee
N
NORHAYATI family_with_children my
8
2025-11-28 via Nuitee
A
Abdullah family_with_children my
6
2025-11-24 via Nuitee
A
Amir couple my
5
Pros:

bed and pellow

Cons:

please check all plug in the room and do maintenance checking before guest stay in. don't waste the time for change the room and move the luggage bag and item

2025-11-24 via Nuitee
E
evelynn couple my
8
2025-11-21 via Nuitee