PARKROYAL Serviced Suites Kuala Lumpur

Hotels
•
PARKROYAL Serviced Suites
8.4 (4584 reviews)
No. 1 Jalan Nagasari; Off Jalan Raja Chulan , Kuala Lumpur , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Great central location
Cons:
Poor reception service
Breakfast quality issues

Categories

Cleanliness
8.54
Generally clean with some complaints about maintenance.
Service
8.01
Positive experiences, but a significant complaint about rude reception staff.
Location
9.55
Central location with easy access to amenities.
Room Quality
8
Rooms were spacious but some were outdated.
Amenities
8.53
Amenities are functional but there are mixed reviews about specific facilities.
Value for Money
8.99
Perceived as a good deal for the location and services offered.
Food and Beverage
7.04
Breakfast options were limited and below expectations.
Overall Experience
8.51
Mixed experiences with highs in location and lows in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:38

Property Description

Luxurious Self-Catering Suites
Indulge in fully furnished suites with modern amenities and separate dining and living areas.

Relaxation and Recreation
Unwind at the resident lounge, sauna, and two outdoor swimming pools. Kids can have fun at the play area while adults can stay active in the fitness center.

Convenient Location
Explore Kuala Lumpur's attractions with ease, located a short walk from Raja Chulan Monorail station and popular shopping areas.

To experience comfort and convenience at PARKROYAL Serviced Suites Kuala Lumpur, book your stay now.

Important information:

From 1st January 2023, a tourist tax of MYR 10 per room per night is applicable to all foreign guests. If you choose to pay at the property upon your arrival, you will have to pay the tourist tax directly at the property. If you pay for your reservation via Booking.com, we will collect this tax from you directly.

This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card and SAME credit card upon check-in or valid permanent residents MY PR Card are exempted.

Guests with a complete 2 doses of vaccination are allowed to check in and are required to display their Digital Vaccination Certificate upon arrival and ensure they wear a mask while they are in the public areas.

We are happy to advise you of our signature safety and hygiene program - PAN PACIFIC CARES, for your better comfort while staying with us.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for MYR 86.40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 4584 reviews
Cleanliness: 8.54
Service: 8.01
Location: 9.55
Room Quality: 8
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 7.04
Overall Experience: 8.51
M
Marcin • family_with_children • pl
8
Pros:

Doskonała lokalizacja. W samym sercu KL.

Cons:

Obiekt już trochę wysłużony. W moim odczuciu dość surowy i mało przytulny.

2026-03-14 • via Nuitee
P
Pamjaga • solo_traveller • sg
9
2026-03-14 • via Nuitee
N
Naufal • couple • sg
8
2026-03-14 • via Nuitee
P
Pamjaga • family_with_children • sg
9
2026-03-14 • via Nuitee
Y
yuming • family_with_children • cn
9
2026-03-13 • via Nuitee
H
Heinze • family_with_children • de
8
2026-03-13 • via Nuitee
A
Alejandro Daniel Zanotti • family_with_children • ar
10
Pros:

La habitación muy cómoda y con vista a las torres Petronas

Cons:

Todo muy bien.

2026-03-13 • via Nuitee
J
Jacco • family_with_children • nl
9
2026-03-12 • via Nuitee
J
Josephine • family_with_children • sg
4
2026-03-11 • via Nuitee
M
Michal_U • family_with_children • cz
8
2026-03-11 • via Nuitee
D
Des • extended_group • au
6
Pros:

Service was excellent & location was great

Cons:

Property was a little dated and had the appearance of not being so clean

2026-03-10 • via Nuitee
L
LAV KUMAR • solo_traveller • gb
7
2026-03-10 • via Nuitee
C
Chee-Louie • family_with_children • au
9
We would stay here again for the reasons mentioned
Pros:

Excellent location, well equipped and good size gym, friendly staff and the manager VJ, a true gentleman.

Cons:

The views outside were not good.

2026-03-10 • via Nuitee
T
Talaibek • solo_traveller • tj
10
Pros:

Очень хорошо!👍🏻

2026-03-10 • via Nuitee
Y
Yumiko • couple • jp
7
2026-03-10 • via Nuitee
C
Chakravarty • solo_traveller • in
6
Pros:

Central location

Cons:

The twin beds were very narrow, small and not very comfortable

2026-03-10 • via Nuitee
K
Katherine • solo_traveller • gb
10
Perfect location to see all the city sights.
Pros:

Location! Location! Location!

2026-03-09 • via Nuitee
H
Henri • solo_traveller • fi
10
Nopea pyrähdys ydinkeskustassa
Pros:

Ystävällinen palvelu, hyvä sijainti.

Cons:

Aamupala oli majoittumisen suurin pettymys. Sekä laadussa, että runsaudessa parannettavaa etenkin eurooppalaiseen makuun.

2026-03-09 • via Nuitee
良基 • family_with_children • tw
9
Pros:

住宿位置及好，離亞羅街夜市進，生活機能方便。
頂樓游泳池設備也很棒，基本上來說是很棒的家庭式公寓選擇！
餐具也都很乾淨，自己開伙完全不是問題。

2026-03-09 • via Nuitee
侯建國 • family_with_children • tw
9
Pros:

位置，性價比，還有第二高樓的景，房間空間也大，真的不錯。不過泡湯時沒熱水，後來才發現是有加熱開關要開，這可能要注意。頂樓泳池乾淨，沒帶泳鏡游，眼睛也沒有不舒服，還可以看到部分雙峰塔。

Cons:

房間沙發海綿有部分塌陷

2026-03-08 • via Nuitee