M Social Hotel New York Downtown

Hotels
7.9 (6678 reviews)
55 Church Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor breakfast service

Categories

Cleanliness
5.4
Several reviews mention issues like dirt, mold, and dust accumulation affecting air quality.
Service
9.4
Guests highlighted helpful staff and the possibility of early check-in.
Location
9.4
Excellent location noted in multiple reviews, close to transportation and key attractions.
Room Quality
8.4
Rooms were spacious, comfortable, and had great views, though cleanliness was an issue.
Amenities
7.4
Amenities were mentioned, though breakfast service was criticized, affecting overall satisfaction.
Value for Money
7.9
Some guests felt the price was too high considering the cleanliness issues.
Food and Beverage
6.4
Breakfast service was criticized for being inadequate and lacking variety.
Overall Experience
8.9
Generally positive experiences despite some notable cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:53

Property Description

Luxurious Accommodations

The Millenium New York Downtown offers upscale guest rooms with stunning views of iconic landmarks like the Hudson River and the Freedom Tower. Each room is equipped with modern amenities such as a minibar, flat-screen TV, and coffee maker for a comfortable stay.

Vibrant Dining and Entertainment

Liquid Assets, the hotel's stylish lobby bar, sets the perfect ambiance for enjoying evening cocktails and live music on Thursdays. Guests can also indulge in a delicious Grab & Go Breakfast served daily at the bar, ensuring a delightful start to the day.

Convenient Location

Situated in lower Manhattan, our hotel is just steps away from the WTC Oculus and major transportation hubs, providing easy access to popular attractions like the One World Observatory and Wall Street. Book your stay now and experience the ultimate blend of luxury and convenience.

Important information:

Please note that guests are charged the full parking fee every time they enter the garage. Extra charges will apply to oversize vehicles. Discounted self-parking is available at Icon Garage – 21 Barclay Street

M Social Hotel New York Downtown is committed to providing its guests and associates with a smoke-free environment. Smoking tobacco, pipes, vapes, e-cigarets and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited. A $500 fee, per incident, will be charged for smoking, vaping, burning candles or incense in your guest room.

Please note breakfast allowance is $45 per person per day and guest is responsible for the overage.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 60 per day.

Location

Guest Reviews

7.9
Based on 6678 reviews
Cleanliness: 5.4
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 6.4
Overall Experience: 8.9
M
Maria Luisa family_with_children de
8
2026-02-14 via Nuitee
S
sonia couple br
10
ESPETACULAR ....
Pros:

Tudo EXCELENTE.

Cons:

NDA

2026-02-14 via Nuitee
R
Rebecca extended_group gb
9
2026-02-14 via Nuitee
G
geomar2006 NONE North Las Vegas, Nevada
10
Super comfortable, but stay away from the restaurant and bar.
Pros:

In the hotel side, everything was incredible. From the hotel view to the friendliness of staff specially "Seth".

Unfortunately, when it came to the restaurant side, when I checked in, I decided to show up with my wife to have a couple of drinks and something to eat, the bartender wasn't to friendly. so we gave it a second chance and showed up to dine for Superbowl night. We waited about almost 20 minutes to get a server to get our food order, I understand they were busy but they were 2 servers and I felt we were getting skipped from other tables that showed up after we did. At the end of our meal, we asked for a cheesecake, the server supposedly took our order but I think she either left on a lunch break or went home, I let the halftime show finish and I realized that our cheesecake never showed up, I asked the other server that was there for our cheesecake and comes to find out, the cheesecake order was never placed. I am a server employee myself and I have never done that to anyone ever. I just wanted to enjoy my 20th anniversary with my wife and not make it a big deal that night.

But to finish this, I still recommend this hotel to anyone that would like to go visit when they go to NY, and I would consider to come back again cause it was the most comfortable hotel room I've ever stayed.

2026-02-13 via Tripadvisor
E
Ekaterina family_with_children us
9
2026-02-13 via Nuitee
B
Barbara solo_traveller ch
8
Spactacular view, beautiful rooms, could be a bit cleaner
Pros:

The views are spectacular. Also loved the layout and design of the rooms and the furniture, very cosy. And loved the americano-coffee-machine. Friendly staff members, felt at home.

Cons:

Breakfast-situation (not really a buffet), but because we/I usually don‘t eat in the hotel, that wasn‘t a big deal. Also the room was here and there a bit filthy, that was a bit a downer. But still loved the room.

2026-02-13 via Nuitee
C
Catherine couple us
1
2026-02-13 via Nuitee
M
Michael family_with_children gb
10
Cons:

Miss signing in on the ground floor. Now have to on the 3rd floor.

2026-02-13 via Nuitee
D
Dos Santos family_with_children fr
10
Pros:

L'hôtel est tres beau tres propre. Et la vue est superbes !

2026-02-13 via Nuitee
T
Thai-Hoc family_with_children fr
10
Pros:

I got a deluxe corner king room. It was very spacious and very comfortable. The bathroom was functional, and it has a bathtub.
The staff has always been very helpful throughout my stay. Right when I arrived tired after a long flight, they upgraded my room to a higher floor so I could enjoy a great view of the city.

Cons:

The bathtub is quite small, and the timer on the light in the bathroom is a bit short to be able to enjoy the bath. There should be a way to lock the light on.

2026-02-13 via Nuitee
D
Diana couple hu
9
Wonderful location, stunning view from the room
Pros:

The location is fantastic. Many attractions are within a few minutes walk, and the ones further away are also easy to get to by subway. The view from the rooms is stunning and unforgettable.

Cons:

There was no kettle, but we got it on request. There is no microwave in the whole building, which would have been important to heat my baby's food, so not so baby friendly. The air conditioner was very loud and the noise of the elevator can be heard in the room. Overall it was a good experience.

2026-02-13 via Nuitee
R
ryanlX4846WC Business
10
Fantastic hotel
Pros:

Fantastic, fit my needs and was super fun and nice!

2026-02-12 via Tripadvisor
C
christiansM9049OC Business
10
Thank you!
Pros:

It was a really nice and simple check in!

2026-02-12 via Tripadvisor
M
markusX1574KY NONE
10
million dollar view
Pros:

Super central location , friendly and helpful staff, new renovated rooms with great beds and a unique view that is second to none

2026-02-12 via Tripadvisor
K
kevin couple it
10
2026-02-12 via Nuitee
F
Fernando family_with_children mx
10
Pros:

Todo lo que promete es cierto
Habitaciones amplias, servicio, ubicación, el gym tiene muy buena vista

Cons:

El olor de los productos de higiene, son como naturales o algo así pero el olor no me gustó nada, sobre todo el de la crema humectante

2026-02-11 via Nuitee
M
Matias Alfredo family_with_children ar
10
2026-02-11 via Nuitee
J
Jana extended_group de
10
2026-02-11 via Nuitee
M
Mike couple de
10
2026-02-11 via Nuitee
S
Shirley family_with_children br
10
2026-02-10 via Nuitee