Candeo Hotels Hiroshima Hatchobori

Hotels
Candeo Hotels
8.4 (3822 reviews)
Naka-ku Hatchobori 14-1 , Hiroshima , jp

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Good amenities
Cons:
Breakfast area too small
Bathroom layout concerns

Categories

Cleanliness
8.49
部屋がきれい。Specific sentiment expressing cleanliness.
Service
8.96
スタッフの方が丁寧で、サービスに関するポジティブな意見が多数あった。
Location
9
Great location mentioned in multiple reviews, easy access to transport and attractions.
Room Quality
7.95
Room size was mentioned positively, but some concerns about bathroom layout, a common design issue in Japan.
Amenities
7.98
Amenities like spa were appreciated, but some limitations with breakfast area noted.
Value for Money
8.44
Overall experience indicated good value relative to hotel standards.
Food and Beverage
7.99
Breakfast had mixed reviews; some liked it while others found it lacking.
Overall Experience
8.36
Positive experiences were shared although with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:22

Property Description

Central Location
Located in the heart of Hiroshima, Candeo Hotels Hiroshima Hatchobori offers easy access to popular attractions such as the Atomic Bomb Dome, Hiroshima Peace Memorial Park, and Hiroshima Museum of Arts.

Relaxation and Convenience
Guests can unwind in the sauna or seek assistance from the 24-hour front desk. Start your day right with a delicious continental breakfast served every morning at the hotel.

Nearby Landmarks
Explore nearby landmarks like Hiroshima Green Arena and Hiroshima Castle, both within walking distance from the hotel. With Hiroshima Airport just 42 km away, your journey to comfort and convenience begins here at Candeo Hotels Hiroshima Hatchobori.

Important information:

Please note that breakfast for children staying in an existing bed are not included in rates with breakfast.


- Breakfast can be provided for free upon request for children 5 years and younger.
- Breakfast can be provided for additional cost upon request to children 6-12 years of age.
- Amenities such as blankets and pillows are not provided.

Please note that only 1 child is accepted in Double Rooms and Queen Rooms.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HIJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 3822 reviews
Cleanliness: 8.49
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.36
R
Rebecca couple au
10
Everything you need with super friendly staff
Pros:

It was clean, convenient and comfortable! It was everything you want from a hotel and the staff were super friendly. It’s been my favourite hotel of the whole trip so far.

2026-03-29 via Nuitee
J
Jose Luis couple es
7
Buen hotel que necesita mejor gestión comedor
Pros:

La situación y el onsen

Cons:

La mala organización en los desayunos, con esperas de casi 1 hora en fin de semana

2026-03-29 via Nuitee
꿈동산 couple kr
8
Pros:

위치.직원 친절도,조식 음식수준, 루프탑 욕장,다 좋았습니다.

Cons:

다만 조식 식당이 좀 느려서 불만인 사람들이 있었습니다.

2026-03-28 via Nuitee
A
Angela couple de
9
Hat uns gut gefallen - sehr nettes und bemühtes Personal
Pros:

Unser Zimmer war schön groß und hatte bodentiefe Fenster

Cons:

Die Organisation des Frühstücks war ziemlich kompliziert und die Raucherboxen hatten einen schlechten

2026-03-28 via Nuitee
P
Peter family_with_children se
6
Hotellet var fräscht med bra läge till restauranger och sevärdheter.
Pros:

Vi inkluderade inte frukost när vi bokade.

Cons:

Rummen var i minsta laget. Det tar ett tag att vänja sig vid Japansk standard av att rum och dusch inte riktigt är gjorda för resliga skandinaver.

2026-03-28 via Nuitee
M
Morena family_with_children ch
7
Pros:

La chambre était spacieuse, le lit confortable, et le personnel de l'accueil très sympathique.

Cons:

Nous avons du faire une file de 45 minutes pour accéder au petit-déjeuner. Ce n'est qu'en arrivant quasi au bout de la file que nous avons remarqué une feuille où nous devions nous inscrire pour pouvoir accéder a la salle. Le membre du personnel présent à ce guichet n'a informé aucun client de ceci, nous avons donc du attendre encore notre tour. Plusieurs autres clients se sont fait avoir.
Le petit-déjeuner servi ensuite n'est pas digne d'un 4 étoiles. Petits pains au chocolat et croissants surgelés, le choix n'était pas énorme.

Il y a 2 ascenseurs pour l'ensemble de l'hôtel, ce qui fait qu'il faut attendre parfois 10 minutes pour pouvoir monter dedans. Il n'y a pas d'escaliers à disposition (porte sous alarme pour sortie de secours)

2026-03-28 via Nuitee
M
MASAKO family_with_children jp
10
Pros:

朝食も美味しく大変満足でした。
立地も良く観光し易かった。

Cons:

大浴場の混雑状況を把握出来るようにしてもらえたら、ありがたい、旅行時の時間が有効に使える。

2026-03-28 via Nuitee
S
Stig family_with_children no
8
Pros:

God standard på rommet!
Meget god seng.
Meget god frokost.
Utmerket beliggenhet!

Cons:

Ikke noe spesielt negativt å nevne!

2026-03-28 via Nuitee
B
Bernard couple fr
5
Parfait pour une nuit
Pros:

Très bon emplacement

Cons:

Chambre et surtout sdb minuscule bas de gamme

2026-03-27 via Nuitee
F
Ferry couple nl
6
Redelijk hotel
Pros:

Centraal gelegen in centrum

Cons:

Kleine badkamers, te klein voor Europese standaard. Matige service en kwaliteit ontbijt valt tegen.

2026-03-26 via Nuitee
N
Nicole family_with_children de
7
2026-03-26 via Nuitee
N
Noritsugu family_with_children jp
5
家族向きでない
Pros:

周囲に飲食店が多数あるので困らない

Cons:

部屋は狭く、眺めもカーテンを開けると隣のビルから丸見えだった。風呂もHPの写真と違って眺めはない。

2026-03-26 via Nuitee
K
KATM family_with_children fr
10
2026-03-26 via Nuitee
couple jp
6
ビジネスホテル
Pros:

スパがよかった◎

Cons:

部屋からの眺め×
エレベーターが来るのが遅い

2026-03-26 via Nuitee
M
Marcus family_with_children au
8
2026-03-26 via Nuitee
N
Noritsugu family_with_children jp
5
次回はない
Pros:

朝食のレストランの眺めは良かった

Cons:

朝食のミートスパにプラスチックの異物が混入していた

2026-03-26 via Nuitee
M
Marvin extended_group us
8
Great place to stay and would stay again.
Pros:

Location was close to light rail and restaurants. Rooms were nice size and beds were large. Nice view from room

Cons:

Tight quarters to get into bed but that was common for Japanese hotels

2026-03-25 via Nuitee
H
Heike couple de
3
Kein Hotel für uns
Pros:

Die Lage war sehr gut , alles fußläufig zu erreichen und Bus und Bahn

Cons:

Im Zimmer war es nicht möglich ein Fenster zu öffnen, es gab keine Möglichkeit die Kleidung unterzubringen,obwohl wir schon für japanische Verhältnisse ein größtes Zimmer gebucht haben,der Frühstücksraum war laut , das essen wurde nicht rechtzeitig aufgefüllt, es gab nur eine Kaffeemaschine , was unweigerlich zu Warteschlangen führte.
Zwei Aufzüge für so ein großes Gebäude sind zu wenig, denn auch da kam es zu Warteschlangen.
Der Spabereich durften wir auch nicht nutzen, da wir Tattoos haben .

2026-03-24 via Nuitee
R
Rintaro couple jp
7
Pros:

立地と設備の清潔感。

Cons:

エレベーターが2台しかなく、移動に時間がかかる点。

2026-03-24 via Nuitee
M
Marco couple at
10
2026-03-24 via Nuitee