Candeo Hotels Hiroshima Hatchobori

Hotels
•
Candeo Hotels
8.4 (3749 reviews)
Naka-ku Hatchobori 14-1 , Hiroshima , jp

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Helpful staff
Good onsen facilities
Cons:
Unpleasant odors in rooms
Limited breakfast options
Noisy guests
High price for the level of service

Categories

Cleanliness
7.54
Some reviews mentioned unpleasant odors and mold, indicating issues with cleanliness.
Service
9.01
Staff were described as helpful and friendly, typical for a hotel at this level.
Location
9.05
Located near key attractions and easily accessible by public transport.
Room Quality
8
Mixed feedback on room condition; while some aspects were satisfactory, others were disappointing.
Amenities
8.53
Amenities such as onsen and sauna were appreciated, but there were some mixed experiences.
Value for Money
8.49
Some guests indicated the hotel was overpriced compared to others offering better service.
Food and Beverage
8.04
Breakfast choices were limited and had issues with seating; however, some found the food satisfactory.
Overall Experience
8.51
Overall mixed reviews with both positive experiences and significant concerns affecting guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:50

Property Description

Central Location
Located in the heart of Hiroshima, Candeo Hotels Hiroshima Hatchobori offers easy access to popular attractions such as the Atomic Bomb Dome, Hiroshima Peace Memorial Park, and Hiroshima Museum of Arts.

Relaxation and Convenience
Guests can unwind in the sauna or seek assistance from the 24-hour front desk. Start your day right with a delicious continental breakfast served every morning at the hotel.

Nearby Landmarks
Explore nearby landmarks like Hiroshima Green Arena and Hiroshima Castle, both within walking distance from the hotel. With Hiroshima Airport just 42 km away, your journey to comfort and convenience begins here at Candeo Hotels Hiroshima Hatchobori.

Important information:

Please note that breakfast for children staying in an existing bed are not included in rates with breakfast.


- Breakfast can be provided for free upon request for children 5 years and younger.
- Breakfast can be provided for additional cost upon request to children 6-12 years of age.
- Amenities such as blankets and pillows are not provided.

Please note that only 1 child is accepted in Double Rooms and Queen Rooms.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 3749 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.51
W
WeiPing • couple • tw
9
很好的住宿點，逛街也方便，飯店旁就有付費停車場
Pros:

房間配置好，有沙發，有溫泉，餐廳在高樓，景很好！到的第一天因為停車費的付費問題得到規格很好的協助，櫃檯女員工英文流利，態度親切，很感謝她！

Cons:

溫泉地板很滑，要小心

2026-02-14 • via Nuitee
A
Alp • couple • gb
9
2026-02-14 • via Nuitee
E
Eugene • solo_traveller • sg
9
Excellent hotel, excellent locale.
Pros:

My room on level 3 had a nice patio but would have been more useful in times other than winter. The top floor open air onsen was amazing.

Cons:

NA

2026-02-14 • via Nuitee
O
Ozawa • family_with_children • jp
6
Pros:

観光地にアクセスしやすかった

Cons:

入口が分かりにくい

2026-02-13 • via Nuitee
M
Matthew • couple • us
8
Pros:

Great location

Cons:

Entrance is slightly confusing

2026-02-13 • via Nuitee
J
Julia • family_with_children • de
9
Pros:

Tolles Onsen mit schöner Aussicht von oben. Mega Frühstück. Zentrale Lage. Ausgezeichnetes Zimmer. Sehr nettes Personal.

2026-02-12 • via Nuitee
O
OLIVIER • extended_group • fr
9
2026-02-12 • via Nuitee
B
Bjarke • family_with_children • dk
9
2026-02-12 • via Nuitee
진쌤 • family_with_children • kr
10
다음에 히로시마 방문하면 또 묵고 싶은 호텔
Pros:

대욕장이 있어 피로 풀기에 정말 최고였어요. 호텔 입구가 처음에 벽면인줄 알고 몇 번 주변을 두리번 거렸어요. 가까이에 가니까 벽면 문이 자동으로 열리더라구요..^^; 위치가 좋아서 웬만한 곳은 걸어다녔어요. 식당, 쇼핑하기도 좋구, 돈키호테도 가까이에 있어요. 깨끗하고 직원분들도 친절했어요.. 한국어 하시는 직원분도 계세요.

Cons:

소파베드가 조금 딱딱했어요..엘리베이터 기다리는데 층 표시가 없어서 조금 답답했어요..

2026-02-12 • via Nuitee
Y
younsook • family_with_children • kr
7
Pros:

14층 사우나가 있어서 좋았어요.

Cons:

청소가 미흡해서 좀 더 세심한 필요ㅠ 특히 바닥에 긴 머리 카락이 많이 나와서 당황스러웠음.

2026-02-11 • via Nuitee
H
HIROYOSHI • solo_traveller • jp
4
残念。
Pros:

朝食は、美味しかった。静かで快適に寝れた。

Cons:

朝食時、箸、皿、料理等、補充されてなかった。

2026-02-10 • via Nuitee
J
Jimena • couple • cl
10
I really liked this hotel, i recomend it without and doubt, the location was really good to
Pros:

Everything was really nice, the room, the nice people, it was clean, the breakfast was nice and the Public baths really nice

Cons:

The wifi was not so good

2026-02-10 • via Nuitee
먹으러왔수 • family_with_children • kr
8
2026-02-09 • via Nuitee
A
Arch Angela • couple • ph
10
Me and my friend enjoyed our stay.
Pros:

Restaurants and tourist spots are just a short walk away.

2026-02-09 • via Nuitee
M
Meili • couple • gb
9
Great stay in Hiroshima
Pros:

Fab hotel in a great location in Hiroshima! Hotel staff were lovely and helpful too.

2026-02-09 • via Nuitee
H
hae won • family_with_children • kr
10
Pros:

위치 시설 친절 다 만족했어요~

Cons:

다이슨 고데기(프리볼트) 작동안해요~ 참고요^^

2026-02-08 • via Nuitee
T
Tung-Sheng • couple • tw
7
2026-02-08 • via Nuitee
H
Helena • couple • cz
10
2026-02-08 • via Nuitee
K
KENICHI • extended_group • jp
9
無駄なしスマート宿泊
Pros:

フロント&レストランを13Fに設定して
最上階に大浴場を設けているので景色を満喫出来た。
カードキーでセキュリティーも確保しているのもいい。チェックアウトの煩わしさもないので良かったです。

Cons:

エレベーターが少ないのが残念
階段も屋外仕様のようで、自力移動は緊急時のみだった点です。

2026-02-08 • via Nuitee
H
Hyoungwoo • extended_group • kr
8
2026-02-08 • via Nuitee