Casa Lucia Hotel Boutique

Hotels
8.8 (581 reviews)
Calle 60 No 474 A x 53 y 55 , Mérida , mx

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Express check-in/check-out
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room cleanliness issues
Noisy air conditioning

Categories

Cleanliness
8.05
Some guests reported issues with room odors and cleanliness at the pool area.
Service
9.55
Guests praised the friendly staff and excellent service.
Location
9.55
The hotel is centrally located with easy access to restaurants and attractions.
Room Quality
8.55
Some rooms were described as lovely, but there were complaints regarding the noise and size of certain rooms.
Amenities
8.55
Amenities such as the pool and garden were noted positively, though some improvements were suggested.
Value for Money
8.55
Overall value is acceptable, though some felt breakfast did not match the price.
Food and Beverage
8.55
Breakfast was good, but there were mixed reviews regarding its quality.
Overall Experience
9.05
Most guests enjoyed their stay despite some complaints regarding specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:22

Property Description

Central Location in Mérida
This boutique hotel is the perfect oasis in the heart of Mérida, just a short stroll away from the vibrant city center and the historic cathedral.

Charming Rooms and Outdoor Pool
Experience luxury and comfort in every corner of Casa Lucia Hotel Boutique. From the elegant, air-conditioned rooms with free Wi-Fi and cable TV to the inviting outdoor pool, every detail is designed to make your stay unforgettable.

Culinary Delights and Nearby Attractions
Savor the flavors of international and Mexican cuisine at the hotel's restaurant, where a delicious à-la-carte breakfast awaits. Explore the wonders of Mérida, from the ancient Mayan temple of Dzibilchaltún to the convenience of the nearby train station and airport.

Book now and indulge in a memorable stay at Casa Lucia Hotel Boutique.

Important information:

Please note the only way of guaranteeing your reservation is through a valid credit card. Debit cards will not be accepted for this purpose.

Children from 4 to 11 years old pay a tax-free rate of $150 pesos per child per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs MXN 200 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for MXN 200 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 581 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 9.05
P
Patrick couple at
5
Perfekte Lage aber miserables Zimmer mit schrecklichen Matratzen
Pros:

Der Charme des Gebäudes und die Lage sind wunderbar! Waren zu Silvester hier. Auf der Plaza vor dem Hotel gab es eine kleine Feier. Das war wunderschön!

Cons:

Wir hatten das Zimmer mit Stadtblick und kleinem Balkon direkt auf die Straße. Das Personal war leider während unseres gesamten Aufenthalts sehr desinteressiert. Der erste Eindruck des Zimmers jedoch positiv. Sehr geräumig und hell. Das Ganze wurde aber schnell von einem muffigen Geruch überschattet. Aus dem eigentlich recht stylischen Bad kam leider eine Wolke der Feuchtigkeit, die sich als schimmelartiger Geruch im gesamten Zimmer verbreitete. Das Bett hatte die schreckliste Matratze, die wir jemals in einem Hotel erleben durften. Es war dermaßen durchgelegen, dass wir nachts komplett darin versanken und am nächsten Tag mit massiven Rückenschmerzen zu kämpfen hatten. Darüber hinaus hörte man im Zimmer die ganze Nacht lang ein penetrantes Surrgeräusch, dessen Herkunft sich nicht identifizieren lies. Vermutlich irgendwelche Generatoren oder Klimageräte am Dach des Hotels. Das hat uns leider zusätzlich den Schlaf geraubt. Mérida war wirklich wunderbar, die Lage des Hotels ebenso. Aufgrund des Zimmers und vor allem des Bettes waren wir aber trotzdem froh, dass wir nach 2 Nächten wieder abgereist sind.

2026-01-29 via Nuitee
M
Mouria couple us
10
I truly get to experience the true beauty and history of Merida, and it was an amazing trip
Pros:

I really loved this property, which is right in the heart of Mérida’s main square. It’s very close to shops, restaurants, and several tourist attractions. Overall, my experience in Mérida was 10/10, and I would highly recommend it to anyone looking to visit Mexico.

Cons:

The only thing I didn’t like was the air conditioning. It was making a lot of noise at night, which caused my husband and me to wake up in the middle of the night several times.

2026-01-22 via Nuitee
M
Mila family_with_children nl
8
Heerlijke kamers, en goede locatie.
Pros:

Het waren prachtige kamers we hadden een kamer beneden met onze 2 kinderen. Heerlijke bedden en kussen. Lekker schoon. en erg groot!
Zwembad Was ook fantastisch overdag is het heet in de stad dus hadden we ons hier vermaakt.
Goed de auto ook geparkeerd. en de locatie is echt midden in het centrum. er is wel live muziek op het pleintje ervoor erg gezellig maar wel gehorig als je vroeg wilt slapen.

Cons:

Dat het eten die we besteld hadden via jullie bij het zwembad echt niet lekker was. Erg duur, en echt toeristen eten. Totaal niet lokaal en kwaliteit.
Zonde..

2026-01-21 via Nuitee
C
Charles extended_group gb
6
Location great but probably better hotels in that location.
Pros:

Location; parking (at a cost); comfortable beds and pillows

Cons:

Wifi was very patchy - not good for a hotel in central Merida. Very awkward shower arrangement. Cats noisy at night (and smelly). One breakfast member of staff was incredibly moody and everything seemed a chore - shame as all the other staff were lovely.

2026-01-20 via Nuitee
D
Debra solo_traveller mx
8
Pros:

Best location in downtown Merida plaza Santa Lucia

Cons:

Prices rose dramatically in the last couple of years but the accommodation is the same

2026-01-19 via Nuitee
P
Pallavita solo_traveller in
6
Great location, average stay
Pros:

The location was great - just next to Santa Lucia parque hence close to the main parts of the city

Cons:

1. My room seemed to be the darkest room with no natural light - the only windows opened to the lift/corridor so couldn’t be opened unless I wanted to have everyone see inside. It had a weird connecting door which was locked however still stressful for a solo women traveler. I had booked rooms that stated it would be looking to the park or interior hotel facilities but didn’t expect this.
2. The bathroom while fancy had a massive bathtub with huge stone steps and no anti slip protection - fair warning to anyone having knee issues or aging that they might not be able to get into it.
3. Didnt see any tea/coffee arrangements anywhere in the hotel - unlike the hotels in cancun and Mexico City where there were arrangements in the room and lobby
4. Didnt feel inspired to try the restaurant after the first ceviche I tried

Didnt feel it was worth the money I paid for the room

2026-01-19 via Nuitee
J
Julio couple mx
8
Buena opción para hospedarse en el centro, pero te cobran el estacionamiento!
Pros:

La ubicación es muy buena. Fácilmente te puedes trasladar a pie a diversos puntos de interés del centro de la ciudad. La habitación muy cómoda y limpia.

Cons:

El servicio a la piscina tardó mucho en llegar ya que calculo que se demoraron mas de 30 minutos en ir a tomarnos la comanda de servicio. Adicional a lo anterior, nos cobraron $200 pesos por el aparcamiento en el estacionamiento por el día de estancia que estuvimos.

2026-01-19 via Nuitee
P
Paul family_with_children gb
7
Great location for a friendly pleasant hotel.
Pros:

Pleasant, comfortable hotel in a great location. Staff all helpful.

Cons:

Functional rather than full of character

2026-01-19 via Nuitee
L
Leslie couple ca
10
Pros:

The room was modern, had 3 arm chairs, quiet, small fridge. modern artwork in the room and in several public spaces. Full breakfast included the most decadent French toast with whipped cream!

2026-01-15 via Nuitee
M
Michael couple us
7
Pros:

Wonderful location.

Cons:

Not all rooms were accessible by elevator. Staff carried my luggage up for me, but I was disappointed that this was not revealed in the Booking.com listing.

2026-01-09 via Nuitee
T
Tryphena couple us
9
Lovely boutique hotel in a great location with pool and courtyard!
Pros:

The hotel is in a great location, walking distance to the plazas, restaurants and has a lovely pool and courtyard. The room was comfortable and spacious and we preferred a ground level room to be able to hang out by the pool with our coffee.

Cons:

Everything was great but the cost of the hotel per night is high compared to others around it of similar value.

2026-01-05 via Nuitee
R
Rolf couple ch
7
Pros:

super Lage direkt in Zentrum und am Abend wird die Strasse vor dem Hotel zur Fußgänger Der Innenhof ist eine ruhige Oase mit schönen Sonnenliegen.

Cons:

der Poolbereich könnte ein wenig mehr gepflegt werden. Die Zimmertüre ist wirklich fast eine Holztafel, entsprechend keine Abschluss für den Lärm, der auf dem zweiten Stock, leider sehr zu hören ist. Wir hatten Zimmer 31. Schade, dass das Frühstück nicht draussen serviert wird

2026-01-05 via Nuitee
R
Rebecca family_with_children us
10
2026-01-02 via Nuitee
J
Jessica family_with_children bz
10
I was delighted by the size and style of the room. The bed was comfortable, the room was beautiful and we absolute loved
Pros:

We loved the location! Our room faced the street and the Saint Lucia Park. We could watch the music performance on Thursday, right from our window. There were many great restaurants within walking distance. The room was spacious and beautifully decorated in a contemporary style.

Cons:

Nothing. Loved our stay.

2025-12-25 via Nuitee
J
Jean-Loic couple fr
10
2025-12-18 via Nuitee
S
Sonja couple ch
7
Pros:

Lage, sehr zentral

Cons:

Dunkle Zimmer und Reception in einem kalten Loch.

2025-12-03 via Nuitee
L
Louis extended_group ch
9
2025-12-03 via Nuitee
E
Elena couple de
8
Ein schönes Hotel sehr zentral in Mérida gelegen
Pros:

Die Lage des Hotels mitten in der Stadt. Restaurants, Bars und Geschäfte sind direkt vor der Tür.
Das Hotel ist sehr nett eingerichtet und dort ist alles was man benötigt
Parkplatz kostet extra und wird dann für die Dauer des Aufenthaltes bei Bezahlung reserviert.
Das Personal ist sehr freundlich

Cons:

Frühstück haben wir einmal genutzt, war nicht so lecker
Das Zimmer ist etwas hellhörig gewesen

2025-11-23 via Nuitee
L
Lina family_with_children mx
8
2025-11-18 via Nuitee
A
Ann Britt couple no
7
2025-11-16 via Nuitee