Earls Court West Serviced Apartments by Concept Apartments

Hotels
8.2 (2752 reviews)
40 Penywern Road , London , gb

Facilities

Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Adult only
Physical distancing rules followed
Smoke alarms
CCTV outside property
Security alarm
Television in common areas
See all facilities

Review Highlights

Pros:
Good location
Clean and comfortable accommodations
Well-equipped kitchen
Cons:
Small bed size
No WiFi and phone signal
Noise from the metro at night

Categories

Cleanliness
7.95
The apartments were consistently mentioned as clean and well-maintained.
Service
8.65
Standard quality for this hotel tier; no specific complaints were noted.
Location
8.85
Multiple reviews highlighted the excellent location near metro stations and attractions.
Room Quality
7.45
Some complaints about bed size and room size impacting the overall experience.
Amenities
8.15
Kitchen amenities were noted as well-equipped though some minor items like hairdryer were mentioned.
Value for Money
8.25
Good value considering the location and cleanliness, though a few minor complaints were mentioned.
Food and Beverage
8.15
No specific comments regarding food options; the presence of a grocery was noted.
Overall Experience
8.15
General sentiment reflects satisfaction despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:39

Property Description

Prime Location in London
Earls Court West Serviced Apartments offer a convenient stay just a stone's throw away from iconic landmarks such as Eventim Apollo and Stamford Bridge - Chelsea FC. With easy access to South Kensington Underground Station, exploring the city is a breeze.

Modern Amenities
Experience comfort and convenience with our well-equipped kitchenettes, complete with a microwave, fridge, and stovetop. Each unit features a flat-screen TV, private bathroom, and cozy bedding. Whether you're staying for business or leisure, we have everything you need for a relaxing stay.

Nearby Attractions
Immerse yourself in the vibrant culture of London with Olympia Exhibition Centre, Natural History Museum, and Victoria and Albert Museum just a short distance away. Don't miss out on a visit to Royal Albert Hall and Harrods for a truly unforgettable experience.

Book your stay at Earls Court West Serviced Apartments for a memorable London getaway.

Important information:

The property operates a self-check-in system, and the apartments/units are self-serviced/self-contained. You will receive an email containing your arrival information via email 3 days prior to your arrival, sent at 2 pm. If you have booked within 3 days of arrival, you will receive your arrival information shortly after the booking is confirmed on our system. If you do not receive this information, please contact the property immediately.
Please note that the building does not have air-conditioning, but central heating and separate fans are provided.
The building does not have a elevator

Identification (Passport or ID) may be requested of guests by the property for local bookings. Driver’s license not accepted.
Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try its best to do so wherever possible. The Serviced Apartments have a strict maximum occupancy of 2 people and do not allow children or additional adult guests. There are no sofa beds, cots, or twin beds.

This open-plan studio is located within the ground and the 4th floor

Located on the 3rd or 4th floor. (no elevator)
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2752 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.85
Room Quality: 7.45
Amenities: 8.15
Value for Money: 8.25
Food and Beverage: 8.15
Overall Experience: 8.15
E
Esmari solo_traveller za
10
Pros:

Location was good, well equipped apartment with close proximity to groceries, stores, restaurants and train station.

2026-06-12 via Nuitee
M
Morten couple dk
5
2026-06-12 via Nuitee
M
Madeline couple au
7
Comfortable stay in convenient London location
Pros:

Close to tube station, not much noise except for other guests, underneath ground level so not so hot (but that was our room only), clean, cosy, kitchenette, check in and check out instructions were easy to follow, washing machine and dryer available to use for a small fee, heaps of cafes/convenient food options and supermarkets in close proximity.

Cons:

No air-conditioning (heat-wave), very small bathroom - knees were hitting sink when on toilet, small

2026-06-12 via Nuitee
C
Claudia solo_traveller it
10
A great stay!
Pros:

The room was spacious and comfortable

2026-06-12 via Nuitee
G
Giacomo couple it
10
2026-06-11 via Nuitee
A
Agnes couple de
9
Pros:

Sehr gute Lange. In der der u-Bahn, Supermarkt, Apotheke und Gastro schnell fussläufig erreichbar.
Bad und Küchenzeile modern und sehr sauber!

Cons:

Die Appartements sind recht hellhörig.

2026-06-11 via Nuitee
K
Kellie couple gb
9
Great location, clean, easy excess and great for public transport
Pros:

Easy to find nice street

Cons:

Smaller than I thought

2026-06-11 via Nuitee
V
Valerie solo_traveller de
7
Moderne Ausstattung und sehr sauber, aber zu dunkel und hellhörig
Pros:

Sehr sauber, schöne und moderne Möbel, Kommunikation zur Abholung des Schlüssel sehr klar. Schönes Badezimmer.

Cons:

Sehr klaustrophobisch und dunkel ohne Lampen, nur ein kleines Oberlicht.
Lüften ist kaum möglich, nur über ein kleines Fenster im Oberlicht, daher sehr warm im Zimmer, keine AC.
Sehr hellhörig- man hört Unterhaltungen auf dem Flur, in den Zummern nebenan, jeden Schritt im Zimmer darüber, Klospülung nebenan etc.
Kein Stuhl, kein Tisch, an dem man Sitzen kann. Daher macht eine Küche zum Kochen keinen Sinn, es sei denn, man isst im Stehen. Das Bett ist so hoch, dass man nicht auf der Bettkante sitzen kann. Ein Klappstuhl und Klapptisch wäre gut.

2026-06-10 via Nuitee
L
Linda Yip solo_traveller my
7
Pros:

Excellent location

Cons:

Being a basement flat, I experienced very bad data reception for my phone

2026-06-10 via Nuitee
L
Lynne solo_traveller gb
10
Comfortable clean spacious apartment
Pros:

Spacious and clean great location

Cons:

Very warm and noisey

2026-06-10 via Nuitee
A
Andy couple gb
8
Very enjoyable stay in a good central location
Pros:

The property was in a good locvation, tube access was only a 5 minute walk. the property was clean & tidy & all facilities listed were provided.

Cons:

The rooms were small, but that not uncommon in London. Too many stairs for my wife!

2026-06-09 via Nuitee
K
Kouveli couple gr
9
Pros:

It was clean and very close to the subway

Cons:

Unfortunately the hair dryer was not working and I had to purchase one of my own. Also there were no adapters for the sockets. It should have been provided as all the other EU countries do not have these type of sockets

2026-06-09 via Nuitee
F
Fabiana couple it
9
Posizione ottima, appartamento curato
Pros:

Ottima posizione, monolocale piccolo ma molto accogliente e dotato di tutti i confort, anche per chi volesse cucinare durante il soggiorno.

Cons:

La mancanza di aria condizionata rende il monolocale effettivamente caldo, a maggio abbiamo risolto lasciando la finestra aperta.
Il resto tutto ok

2026-06-09 via Nuitee
V
Victor couple be
2
Pros:

The apartment was very clean and well stocked. Location was excellent. Customer service was excellent and responded quick, despite the problems themselves not being fixed.

Cons:

The room itself was good, but we had massive issues as the window/door facing the street had its latches broken. The window couldn't close properly and only had a small, weak, vertical latch to keep it secure. We did not feel safe, nor our belongings as we went about our days, knowing that it was street side. Despite the quick response of the staff, and their attempts to fix the door by screwing-in screws, it didn't work and the door window was left like that.

Furthermore, noise isolation was not good. The room was located relatively far from the cleaning cupboard where the cleaning agents would pass, but the very bad noise isolation of the door to the room made the constant door slamming, in/out of guests, and the cleaning of the apartments a horrible experience to our stay. We got woken up by every little sound, and couldn't sleep properly. Furthermore, as the door/window street side was broken, we couldn't keep it open long enough to cool down the room, despite the cooler weather.

Lastly, the Wi-Fi was really bad and completely useless.

Overall, I really tried to like the room. It looked great on paper, great location, fast customer support and great cleanliness, which are all true. But the issue with the doors on both ends made our stay not pleasant at all, as we couldn't sleep at night due to heat/street noise and couldn't keep a peaceful mind during the day knowing that the window was basically open and barely secured.

2026-06-08 via Nuitee
B
Bart-Wim couple nl
9
Leuk hotel, super locatie!
Pros:

Locatie was super, vlakbij de metro

Cons:

De eerste nacht ging ineens om 2 uur snachts het brandalarm af? We hebben met het hele hotel om 2 uur snachts buiten gestaan, en ik heb het alarm zelf uit moeten zetten? Verder niets van de staff/owner gehoord hierover?

2026-06-08 via Nuitee
P
Pawel solo_traveller pl
8
Great value and comfortable stay for a weekend in London
Pros:

The appartment was nice and cosy, very clean and esthetic. Location was great, just short walk away from the tube. Customer service was nice and helpful. It was a great place to stay for the weekend, for 1-2 people.

2026-06-08 via Nuitee
S
Svetlana couple us
9
Comfortable clean hotel in good location
Pros:

Convenient location near subway station. Good area, large supermarket nearby, walking distance to V&A museum. Room is clean and comfortable.

Cons:

Hairdryer was broken. No paper towels for the kitchen. Water tastes funny.

2026-06-08 via Nuitee
J
Joachim solo_traveller ch
6
2026-06-07 via Nuitee
H
Harshita couple in
9
Pros:

The housekeeping staff Herman was very helpful in getting our heavy luggage to the top floor.

Cons:

No lift

2026-06-06 via Nuitee
H
Hopper solo_traveller gb
10
Great 1 bedroom stay very
Pros:

Great shower, cooking facilities, clean, well managed .. Couldn't fault the apartment compared to previous experiences 👌

Cons:

Nothing.. A great stay... 3rd floor but you knew that when as you booked 🤔

2026-06-06 via Nuitee