Kimberley Hotel Georgetown

Hotels
7.5 (1627 reviews)
No.36, G-02, Jalan Sungai Ujong , George Town , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Budget-friendly
Cons:
Small rooms
Noisy environment
Limited breakfast options

Categories

Cleanliness
6.83
Some reviews mentioned the need for upgrades, impacting cleanliness perception.
Service
8.3
Staff are friendly, but there were complaints about a specific staff member.
Location
8.34
Great location near restaurants and shopping.
Room Quality
6.29
Rooms are small and need renovations.
Amenities
7.82
Basic amenities available but could use improvement.
Value for Money
7.78
Decent price for what is offered, suitable for budget travelers.
Food and Beverage
7.33
Breakfast options were limited; buffets were preferred.
Overall Experience
7.3
Generally acceptable for short stays but not for longer durations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:01

Property Description

Prime Location in George Town
Experience the charm of the UNESCO World Heritage Site with a stay at Kimberley Hotel Georgetown.

Comfortable Accommodations
Relax in rooms equipped with modern amenities such as air conditioning, flat-screen TV, and complimentary toiletries.

Convenient Services and Dining
Enjoy a continental breakfast at the in-house restaurant offering international cuisine. Take advantage of 24-hour front desk services, business center, and explore nearby shopping and dining options.

Book now for a memorable stay at Kimberley Hotel Georgetown and make the most of your Penang visit!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

From 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

The hotel requires a refundable security deposit of RM 50 per night upon check-in by cash or credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Adults stay for MYR 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1627 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.34
Room Quality: 6.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 7.33
Overall Experience: 7.3
C
CHIULAN couple tw
5
2026-02-15 via Nuitee
P
Paul family_with_children ca
9
2026-02-14 via Nuitee
K
Käthe couple dk
8
2026-02-13 via Nuitee
G
Gary couple sg
7
Never again.
Pros:

Very near night street food.

Cons:

FLOOR WAS VERY DIRTY! The bed squeaks (same story from the first room given to us!). The whole bathroom floor gets wet when you take a bath since there is no separation/barrier for the water flow.

2026-02-13 via Nuitee
H
Haji Ghulam solo_traveller pk
9
Every thing good clean near to mall and food street ,
Pros:

Good

Cons:

Some voice disturbed little in a night

2026-02-13 via Nuitee
K
Katharina couple at
5
2026-02-13 via Nuitee
C
Chi family_with_children au
7
Pros:

The location is great, close to shopping centres and restaurants.

Cons:

A bit old but comfortable enough for a few days.

2026-02-13 via Nuitee
T
Thomas Clifford family_with_children gb
9
Pros:

Good location., Breakfast, helpful staff and a great room with balcony.

2026-02-12 via Nuitee
M
Muhammad Syafiq family_with_children my
8
2026-02-12 via Nuitee
E
Esther family_with_children nl
8
Prima plek om Georgetown te bezoeken
Pros:

Vriendelijk
Goede lokatie
Lekker ontbijt in leuk restaurantje naast hotel

Cons:

Niets

2026-02-12 via Nuitee
M
Muhamad Fiqry Haziq family_with_children my
10
Pros:

Cleanliness & calm

Cons:

Only the remote tv difficult to change the channel

2026-02-12 via Nuitee
A
Anne family_with_children my
10
Pros:

Super clean, yummy breakfast, classy deco, very convenient location, highly recommended.

Cons:

Nothing

2026-02-08 via Nuitee
K
KATSURO family_with_children jp
6
Pros:

立地条件良い、空港からのバスステーション·観光ポイント·コンビニ等近い。

Cons:

シャワーの排水が多少気になった。

2026-02-08 via Nuitee
J
Jan solo_traveller lk
8
2026-02-08 via Nuitee
Y
YUEHLIN solo_traveller tw
10
地點極佳
Pros:

地理位置極佳就在光大與汕頭街夜市旁

Cons:

浴室乾濕分離不是很好

2026-01-31 via Nuitee
M
Marta family_with_children pl
9
2026-01-30 via Nuitee
C
candela extended_group es
6
Pros:

Realmente nada

Cons:

El alojamiento era pequeño, la ducha incómoda que se llenaba todo de agua y el desayuno poca variedad

2026-01-29 via Nuitee
S
Su Ping couple my
8
Pros:

Conveniently located and everything is within walking distance. Room is clean and I really enjoyed my stay here.

2026-01-26 via Nuitee
R
Regina family_with_children au
8
Pros:

Location

2026-01-25 via Nuitee
K
kavaliauskiene extended_group lt
8
2026-01-24 via Nuitee