Hotel Royal Reforma

Hotels
8.5 (625 reviews)
Amberes 78 Colonia Juarez , Mexico City , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty carpets
Limited breakfast options

Categories

Cleanliness
7.89
Several comments noted that the carpets and bathrooms were dirty or outdated.
Service
9.36
Most reviews highlighted very friendly and helpful staff.
Location
9.4
Consistently praised as excellent and very convenient.
Room Quality
7.85
Mentioned as comfortable but some rooms are dated and others are being updated.
Amenities
8.38
Basic amenities are present, although breakfast options were noted as limited.
Value for Money
8.84
Good value given location and comfort, although some rooms may vary in quality.
Food and Beverage
7.39
Breakfast buffet had a small selection.
Overall Experience
8.86
Overall stay was satisfactory with several points of improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:46

Property Description

Convenient Location and Surroundings
The Hotel Royal Reforma is ideally situated amidst shopping centers, business districts, and entertainment hubs. With its close proximity to Chapultepec Avenue, Avenida Insurgentes, and Paseo de la Reforma, guests can easily explore the vibrant surroundings.

Modern Amenities and Meeting Space
Each room at the hotel is thoughtfully equipped with modern amenities including free WiFi, cable TV, and a work desk. Additionally, guests can utilize the meeting space that accommodates up to 130 people, making it perfect for business gatherings or special events.

Dining Options and City Views
Indulge in a culinary experience at the on-site restaurant, Spring, offering a delightful selection of Mexican and international cuisine. Unwind at one of the two bars, each offering a unique ambiance - one in the lobby and the other on the terrace with stunning city views.

Experience the best of Mexico City's attractions with ease while staying at Hotel Royal Reforma. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MXN 120 per day.

Location

Guest Reviews

8.5
Based on 625 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 7.39
Overall Experience: 8.86
E
ESPERANZA • couple • us
9
Agradable
Pros:

Las instalaciones de hotel, la habitación muy buena

Cons:

El desayuno

2026-03-20 • via Nuitee
K
Kennedy • family_with_children • es
8
Lovely staff, room sufficient
Pros:

Staff was excellent at the front desk. The room was large. The hotel is older but well kept with a few exceptions.

Cons:

Show head was old, and calcification on the shower head didn't allow the water to be properly distributed. It basically fell everywhere but straight down, causing it difficult to take a shower. I reported it to staff, and they were receptive. Also, the pull handle on the old toilet works better pulling up than down to eliminate waste.

My room lighting was dim. But bathroom lights were nice and bright.

2026-03-20 • via Nuitee
L
Lizeth • family_with_children • mx
9
Pros:

Habitación, baño.

Cons:

Ruido del aire acondicionado

2026-03-19 • via Nuitee
E
eunice • family_with_children • mx
8
Pros:

La alberca

Cons:

El baño se veía un poco viejo

2026-03-17 • via Nuitee
I
Isaac • extended_group • mx
10
Perfecto
Pros:

Todo súper bien

Cons:

Todo me gustó

2026-03-14 • via Nuitee
G
Gina • couple • do
9
2026-03-12 • via Nuitee
C
Carmen • family_with_children • pe
5
Pros:

La limpieza

Cons:

Baño no tenia una mampara en la ducha y se salia toda el agua

2026-03-03 • via Nuitee
E
Eduardo • couple • jm
7
2026-03-02 • via Nuitee
R
Rodriguez • family_with_children • mx
8
2026-03-02 • via Nuitee
S
Sharwin • couple • nl
7
Pros:

De locatie is top

Cons:

Airco maakte veel lawaai en koelt nauwelijks

2026-03-01 • via Nuitee
R
Rebecca • couple • us
9
2026-02-25 • via Nuitee
T
Toro • solo_traveller • us
9
Well-located and comfortable
Pros:

Location, staff, room was spacious and comfortable.

Cons:

The heater / thermostat didn’t work well and it was quite cold during my visit.

2026-02-22 • via Nuitee
Z
Zlata • solo_traveller • ua
10
Pros:

Very classic hotel, staff was super nice and friendly, let me check in before the actual time, put me in a nice room, i loved staying there and couldn’t leave so was extending every day
Very nice location, recommended
Price and quality probably are the best I had in Mexico City

2026-02-22 • via Nuitee
A
Areli • family_with_children • mx
8
Pros:

La ubicación

Cons:

El olor de la alfombra

2026-02-12 • via Nuitee
M
Martha • couple • co
10
Super bueno y excelente precio
Pros:

Excelente

2026-02-11 • via Nuitee
R
Rosa Elvira • family_with_children • mx
10
Pros:

Limpieza

Cons:

Ruido como de una bomba de agua toda la noche

2026-02-10 • via Nuitee
J
Juan • family_with_children • us
10
Hotel en muy buena ubicacion si vas al GNP
Pros:

Hotel en buena ubicación y personal amigable, a unos pasos del metro insurgentes

Cons:

La caja fuerte no funcionó adecuadamente

2026-01-30 • via Nuitee
K
Kathya • family_with_children • mx
9
Pros:

La ubicación, es buenísima. Y la atención del personal también excelente.

Cons:

No es tan cómodo, el aire acondicionado es un poco ruidoso. Nada del otro mundo, se puede dormir perfectamente y todo pero es algo molesto.
La tv solo tiene algunos canales locales.

2026-01-30 • via Nuitee
J
Julie • couple • dk
6
2026-01-27 • via Nuitee
J
Jose • family_with_children • us
10
2026-01-26 • via Nuitee