Hotel Royal Reforma

Hotels
8.5 (625 reviews)
Amberes 78 Colonia Juarez , Mexico City , mx

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty carpets
Limited breakfast options

Categories

Cleanliness
7.89
Several comments noted that the carpets and bathrooms were dirty or outdated.
Service
9.36
Most reviews highlighted very friendly and helpful staff.
Location
9.4
Consistently praised as excellent and very convenient.
Room Quality
7.85
Mentioned as comfortable but some rooms are dated and others are being updated.
Amenities
8.38
Basic amenities are present, although breakfast options were noted as limited.
Value for Money
8.84
Good value given location and comfort, although some rooms may vary in quality.
Food and Beverage
7.39
Breakfast buffet had a small selection.
Overall Experience
8.86
Overall stay was satisfactory with several points of improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:46

Property Description

Convenient Location and Surroundings
The Hotel Royal Reforma is ideally situated amidst shopping centers, business districts, and entertainment hubs. With its close proximity to Chapultepec Avenue, Avenida Insurgentes, and Paseo de la Reforma, guests can easily explore the vibrant surroundings.

Modern Amenities and Meeting Space
Each room at the hotel is thoughtfully equipped with modern amenities including free WiFi, cable TV, and a work desk. Additionally, guests can utilize the meeting space that accommodates up to 130 people, making it perfect for business gatherings or special events.

Dining Options and City Views
Indulge in a culinary experience at the on-site restaurant, Spring, offering a delightful selection of Mexican and international cuisine. Unwind at one of the two bars, each offering a unique ambiance - one in the lobby and the other on the terrace with stunning city views.

Experience the best of Mexico City's attractions with ease while staying at Hotel Royal Reforma. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MXN 120 per day.

Location

Guest Reviews

8.5
Based on 625 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 7.39
Overall Experience: 8.86
R
Rebecca couple us
9
2026-02-25 via Nuitee
T
Toro solo_traveller us
9
Well-located and comfortable
Pros:

Location, staff, room was spacious and comfortable.

Cons:

The heater / thermostat didn’t work well and it was quite cold during my visit.

2026-02-22 via Nuitee
Z
Zlata solo_traveller ua
10
Pros:

Very classic hotel, staff was super nice and friendly, let me check in before the actual time, put me in a nice room, i loved staying there and couldn’t leave so was extending every day
Very nice location, recommended
Price and quality probably are the best I had in Mexico City

2026-02-22 via Nuitee
A
Areli family_with_children mx
8
Pros:

La ubicación

Cons:

El olor de la alfombra

2026-02-12 via Nuitee
M
Martha couple co
10
Super bueno y excelente precio
Pros:

Excelente

2026-02-11 via Nuitee
R
Rosa Elvira family_with_children mx
10
Pros:

Limpieza

Cons:

Ruido como de una bomba de agua toda la noche

2026-02-10 via Nuitee
J
Juan family_with_children us
10
Hotel en muy buena ubicacion si vas al GNP
Pros:

Hotel en buena ubicación y personal amigable, a unos pasos del metro insurgentes

Cons:

La caja fuerte no funcionó adecuadamente

2026-01-30 via Nuitee
K
Kathya family_with_children mx
9
Pros:

La ubicación, es buenísima. Y la atención del personal también excelente.

Cons:

No es tan cómodo, el aire acondicionado es un poco ruidoso. Nada del otro mundo, se puede dormir perfectamente y todo pero es algo molesto.
La tv solo tiene algunos canales locales.

2026-01-30 via Nuitee
J
Julie couple dk
6
2026-01-27 via Nuitee
J
Jose family_with_children us
10
2026-01-26 via Nuitee
G
Gomez family_with_children gt
10
Pros:

La limpieza el personal
La ubicacion todo bien me volveria a hospedar ahi sin dudas

2026-01-26 via Nuitee
P
Paolo family_with_children pe
10
2026-01-22 via Nuitee
R
Ricardo family_with_children ar
8
2026-01-21 via Nuitee
D
dina extended_group us
3
2026-01-20 via Nuitee
J
JUAN FRANCISCO solo_traveller us
8
Muy buen Hotel, muy buena ubicación, solo tener en cuenta que por la noche esta muy oscura la calle.
Pros:

La atención del personal es buena y la ubicación es muy buena con respecto al metro a Reforma, antros restaurants y centro s comerciales.

Cons:

La calle donde esta ubicado el hotel esta muy oscura por la noche y se siente un poco peligrosa, sin embargo, no se tuvo ningún incidente.

2026-01-20 via Nuitee
M
Mirza extended_group do
7
2026-01-19 via Nuitee
G
GENNETT extended_group co
10
Excelente
Pros:

La atención de su personal, siempre presto a procurar el bienestar el turista. La ubicación es perfecta se puede ir a pie a centros comerciales, vías principales, sitios turísticos.

Cons:

el servicio de televisión no es muy amplio

2026-01-19 via Nuitee
V
Vargas family_with_children mx
10
Fui a buscar a mi hija que venia del extranjero estuvimos una noche pero muy como todo y seguro
Pros:

No es la primera vez que llego a este hotel , siempre que llego a la ciudad de México llego al hotel reforma , ha llegado mi hermanas, hija y compañeros de trabajo por recomendación me gusta el hotel y su ubicacion

Cons:

me gusto todo por eso sigo llegando

2026-01-19 via Nuitee
M
Mariana extended_group mx
9
2026-01-19 via Nuitee
F
Francisco solo_traveller mx
10
2026-01-19 via Nuitee