Sercotel Alcalá 611

Hotels
Sercotel Hoteles
8.8 (4549 reviews)
Alcalá, 611 - 613 , Madrid , es

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food and Beverage
Cons:
Room Quality
Amenities

Categories

Cleanliness
8.74
Overall positive remarks on cleanliness, though some concerns were noted.
Service
9.11
Many reviews praise the staff as friendly and helpful.
Location
9.15
Location is frequently praised, being close to transportation and local attractions.
Room Quality
8.5
Mixed feedback; while some find rooms comfortable, others noted size issues.
Amenities
8.73
Amenities were called standard for hotel tiers but some had issues with breakfast options.
Value for Money
8.79
Generally perceived as a good value, especially for locations near the airport.
Food and Beverage
8.64
Food quality received positive remarks, though not all options were available.
Overall Experience
8.71
Overall positive experiences reported, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:23

Property Description

Convenient Location
Hotel Sercotel Alcala 611 is strategically situated near the IFEMA Exhibition Centre and Canillejas Metro Station, offering easy access to both business and leisure travelers.

Modern Rooms and Amenities
The bright and air-conditioned rooms at Hotel Sercotel Madrid Alcalá 611 feature internet access, satellite TV, and private bathrooms, providing guests with comfort and convenience during their stay.

Excellent Facilities
Guests can enjoy a buffet breakfast, relax by the seasonal outdoor pool, or explore the terrace and garden areas. With room service available and private parking on-site, Hotel Sercotel Alcala 611 ensures a pleasant and hassle-free experience for all visitors.

Book your stay at Hotel Sercotel Alcala 611 now for a memorable and convenient experience in Madrid!

Important information:

Please note that the swimming pool is open from June 18th until September 18th.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note the reservation must be paid at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 22, 2025 until Fri, May 29, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 4549 reviews
Cleanliness: 8.74
Service: 9.11
Location: 9.15
Room Quality: 8.5
Amenities: 8.73
Value for Money: 8.79
Food and Beverage: 8.64
Overall Experience: 8.71
A
Alisson couple fr
10
2026-03-29 via Nuitee
H
HAMZA solo_traveller es
10
Cons:

todo exelente

2026-03-28 via Nuitee
E
Eugenia family_with_children es
8
2026-03-28 via Nuitee
A
Alida family_with_children nl
8
2026-03-28 via Nuitee
Y
Yesid family_with_children es
9
2026-03-28 via Nuitee
H
Hussain family_with_children ca
8
2026-03-27 via Nuitee
R
Rocio couple es
9
Pros:

Instalaciones, ubicación y el colcho fenomenal.
Excelente relación calidad-precio

2026-03-26 via Nuitee
P
Pauline couple fr
8
Plutôt contente du séjour
Pros:

Literie confortable
Chambre de taille correct et calme
Petit déjeuner avec du choix

Cons:

La salle de bain mérite un coup de neuf (joint noire par endroit)

2026-03-25 via Nuitee
A
Anna Cecillia couple ie
10
2026-03-25 via Nuitee
A
AVILA GARAY family_with_children es
10
Excelente servicio.
Pros:

La habitación.

Cons:

Todo bien

2026-03-25 via Nuitee
N
Nieuwenweg family_with_children nl
9
Pros:

Stil, schoon,Goede bedden

Cons:

Niks

2026-03-25 via Nuitee
M
Manuel extended_group es
8
2026-03-24 via Nuitee
M
Manuela family_with_children pt
1
Pros:

Arrogância dos funcionários

2026-03-24 via Nuitee
E
EVELYN MILAGROS couple pe
9
SUPER LINDO Y COMODO.
Pros:

LAS INSTALACIONES SON MUY LINDAS. LA LIMPIEZA ES BUENA. LA HABITACION TIENE MUCHOS SERVICIOS. EL BAÑO ESTABA LIMPIO Y CON MUCHOS ITEMS DE LIMPIEZA INCLUIDOS. EL PERSONAL FUE MUY AMABLE. SE UBICA MUY CERCA DE UNA ESTACION DE METRO.

Cons:

LA CALEFACCION DE LA HABITACION ERA UN POCO COMPLICADA DE UTILIZAR. SOLICITÉ EL SERVICIO DE PLANCHA A LA HABITACION Y SE DEMORARON EN ENTREGARLA. LA TV NO ERA SMART Y NO TENIA CABLE.

2026-03-23 via Nuitee
S
Sheila extended_group es
10
2026-03-23 via Nuitee
G
Garcia family_with_children es
9
Pros:

Habitación, servicios en general, garage, gimnasio...

Cons:

Descoordinación de pago con desayunos.

2026-03-23 via Nuitee
M
Manuel extended_group es
8
2026-03-22 via Nuitee
C
Chanita4 family_with_children pe
10
2026-03-21 via Nuitee
J
Jordi couple es
10
2026-03-21 via Nuitee
A
Alvaro couple co
10
2026-03-21 via Nuitee