Hotel MetraSquare

Hotels
7.4 (735 reviews)
JALAN PKAK 1 & PKAK 2 , Melaka , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good service
Variety of breakfast options
Spacious rooms
Cons:
Cleanliness issues
Limited functioning amenities
Noise complaints

Categories

Cleanliness
5.9
Numerous mentions of unclean rooms and facilities needing improvement.
Service
8.4
Good service from staff and responsiveness noted in various reviews.
Location
8.4
Conveniently located near attractions, though some noise complaints exist.
Room Quality
6.9
Rooms praised for spaciousness but issues like cleanliness and functional amenities reported.
Amenities
6.4
Facilities like lifts and equipment availability highlighted as needing improvement.
Value for Money
7.9
Breakfast included adds good value, though some amenities lack.
Food and Beverage
8.4
Breakfast noted as very good with a variety of choices.
Overall Experience
6.9
Mixed feelings; some good aspects overshadowed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:07

Property Description

Modern Amenities
Hotel MetraSquare offers comfortable and modern guest rooms with amenities such as flat-screen TVs, air conditioning, and private bathrooms ensuring a relaxing stay.

Convenient Facilities
Guests can enjoy the convenience of a fitness centre, free private parking, and a restaurant on-site, making their stay hassle-free and enjoyable.

Accessible Location
Located a short distance from popular attractions like The Stadthuys and St John's Fort, Hotel MetraSquare provides an ideal base for exploring the vibrant city of Melaka.

To experience a comfortable stay with convenient amenities and a prime location, book your room at Hotel MetraSquare today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Breakfast is served at The Munch. For children from 6 years of age, breakfast is chargeable at RM 30.00 per child. Additional breakfast is chargeable at RM 50.00 per adult. All children 12 years and above considered as adult.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 735 reviews
Cleanliness: 5.9
Service: 8.4
Location: 8.4
Room Quality: 6.9
Amenities: 6.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 6.9
A
Aini Hasliza Hazmin • family_with_children • my
8
Pros:

The room was so big and suitable for my family. The air-conditioning was very good. This is the 2nd time we stay here. Breakfast was very nice.

Cons:

The outside looks like an abandoned building. So many shop lots under construction.

2026-03-06 • via Nuitee
Z
zaidi • couple • my
8
2026-02-12 • via Nuitee
J
JOHARI • family_with_children • my
6
Pros:

Food.

Cons:

Facility.

2026-02-12 • via Nuitee
M
Mr.Hem • family_with_children • my
9
Pros:

Can breakfast at another hotel nearby

Cons:

Long walking to reception

2026-02-10 • via Nuitee
A
ANIZA • family_with_children • my
6
Ok
Pros:

Ok

Cons:

Ok

2026-01-25 • via Nuitee
Z
Zainurasidah • family_with_children • my
9
2026-01-23 • via Nuitee
H
HAZLINAMULIATI • family_with_children • my
9
2026-01-21 • via Nuitee
E
Eileen • couple • sg
6
2026-01-19 • via Nuitee
S
sharul • solo_traveller • my
10
Pros:

lil bit noise coz make me lil bit scary

Cons:

scary

2026-01-19 • via Nuitee
S
Sarah • couple • my
8
2026-01-10 • via Nuitee
H
Hajar • couple • my
10
2026-01-08 • via Nuitee
S
salina • family_with_children • my
8
Pros:

Cheerful & welcoming service by front liner
Good bed & pillow
Quiet surrounding
Variety spread of breakfast

2026-01-07 • via Nuitee
I
Ida Adila • family_with_children • my
1
Tak safety
Pros:

Makanan sedap

Cons:

Staff housekeeping masuk ke dalam bilik tanpa kebenaran sebelum saya check out.. Walaupun pintu dah lock guna safety lock.Rupanya safety lock tak function pun, pintu tetap terbuka walaupun dah lock..

2025-12-30 • via Nuitee
Y
yusfy21 • family_with_children • my
10
2025-12-28 • via Nuitee
I
Iylia Riyana • couple • my
6
Pros:

Room was okay 👍🏼

Cons:

A bit secluded buildings but once you are in the room, it was okay. Iron room was a bit scary 😅 Advice bring your own iron.

2025-12-24 • via Nuitee
N
Nurfadilah • couple • my
9
Worth it
Pros:

Breakfast included and room

Cons:

Too many glass windows😂

2025-12-23 • via Nuitee
M
MOHD HAIRUZI • couple • my
4
Really disappointing...
Pros:

Breakfast was really good, lots of tasty food choices (Congrats to Ames Hotel)

Cons:

TV not functioning and the cleanliness of the entire room must be improved. The atmosphere is quite scary..

2025-12-23 • via Nuitee
K
Khairil • family_with_children • my
9
2025-12-23 • via Nuitee
H
hasan • family_with_children • my
5
not that happy with the stay
Pros:

Breakfast ok.

Cons:

room not that clean…service slow. only one lift working.

2025-12-22 • via Nuitee
K
khirul • family_with_children • my
9
Pros:

Apartment 1 bilik..ruang tamu besar..sofa bed..aircond sejuk..neat and clean

2025-12-21 • via Nuitee