Carriage House Hotel and Conference Centre

Hotels
8.5 (2883 reviews)
9030 Macleod Trail Southeast , Calgary , ca

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable and clean rooms
Cons:
Indifferent service
Noisy disturbances at night

Categories

Cleanliness
8.71
Rooms are clean, and kudos to the housekeeping staff.
Service
8.18
Some reviews indicated indignant staff and a front desk that was not friendly at all.
Location
9.22
Great location close to amenities and ease of access.
Room Quality
8.67
Very nice rooms with comfortable beds, though some mentioned noise issues.
Amenities
8.7
Amenities include an outdoor hot tub and good breakfast options.
Value for Money
8.16
Good value but complaints about poor breakfast.
Food and Beverage
7.71
Terrible food noted by some, but excellent breakfast acknowledged.
Overall Experience
8.68
Mixed experiences but overall a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:15

Property Description

Luxurious Amenities
Indulge in in-room spa services and gourmet cuisine at our 4 restaurants, including a sports bar and bakery.

Relaxation and Recreation
Unwind in the outdoor pool, hot tub, or fitness centre with a steam room.

Convenient Location
Located just minutes away from Calgary Zoo and Fort Calgary, with easy access to Chinook Shopping Centre and the city centre.

Book now to experience the ultimate blend of luxury and convenience at Carriage House Hotel and Conference Centre.

Important information:

Please note, prepaid credit cards will not be accepted as a method of payment at check-in.

Only dogs are allowed and must be 50 lbs. or less in weight
Pet fee of $50.00 + tax per dog per night or $55.00 per dog per night inclusive of taxes
Maximum of two dogs per room
Dogs are only allowed in certain room types, hotel must be notified ahead of time to confirm availability
Dogs must not be left unattended during stay
Pet owners must fill out a Dog Acceptance Agreement at check-in
Documentation required for service dogs
Cleaning fees and other charges will apply should there be any damages to the room or noise complaints.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 2883 reviews
Cleanliness: 8.71
Service: 8.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.68
M
Mandy • couple • ca
10
2026-03-20 • via Nuitee
S
Sandie • couple • ca
7
2026-03-20 • via Nuitee
L
Lisa • solo_traveller • ca
10
2026-03-20 • via Nuitee
S
Sheila • family_with_children • ca
9
Lovely Get Away!
Pros:

All staff are very helpful and friendly.
Food was delicious and service was great!
I enjoyed my time at the Carriage House.
Had a great rest, excellent facilites and the location for my course was very nice.
Lots of free parking.
Breakfast was included with my stay very nice.

Cons:

Pop machine didnt work
Room keys are effected by Cell Phones and Key Fobs for vehicles.
Might want to fix this issue.

2026-03-19 • via Nuitee
J
Janina • couple • ca
7
Comfortable
Pros:

Central and close to family.

Cons:

It really is nice to have a chair or two in the room as seniors can’t always sit up on the beds to visit or look outside.

2026-03-18 • via Nuitee
E
Eustace • couple • ca
9
This hotel is well located, very clean, has free parking and the staff are very friendly.
Pros:

Our room was large and very clean and we never waited more than a minute for the elevator.

Cons:

The breakfast could have been better. The eggs had sat for a long time and were dried out and even though more people came to eat, they never replenished the eggs. As a vegan, I found there were few things I could eat. Even some non dairy milk would have allowed me to enjoy some cereal.

2026-03-18 • via Nuitee
E
Escape737627 • NONE
10
Pefectly situated, great amenities and always clean!
Pros:

I use this Hotel often for recreational and business. It is always clean and smells fresh. The staff are always professional and helpful. The pool, fitness centre and food options are great amenities. Never disappointed

2026-03-17 • via Tripadvisor
J
Jaylene • solo_traveller • ca
10
2026-03-16 • via Nuitee
D
Deborah • couple • ca
9
We stay here every time we come to Calgary to see our granddaughter wouldn’t stay anywhere else!!
Pros:

Great location , good staff, nice restaurant

Cons:

Nothing it’s great

2026-03-15 • via Nuitee
D
Domênica • couple • ca
10
Além das expectativas
Pros:

O hotel ficava bem perto do meu local de prova e perto de várias lojas, bares e shopping. Ademais, no próprio hotel havia um restaurante e cassino, o que foi bem cômodo (sem contar o excelente custo-benefício)

Cons:

NA

2026-03-14 • via Nuitee
X
xetim • NONE
10
Exceptional Stay with Outstanding Service - Thank you Carriage House Hotel & Conference Center
Pros:

My experience at the hotel was excellent from start to finish. The arrival was smooth and welcoming, and the staff immediately made a great first impression with their friendliness and professionalism. My room was very comfortable, clean, and well maintained, which made the stay relaxing and enjoyable.

The conference and event spaces were well organized and comfortable, making it easy to focus and participate in the events. I also really enjoyed the dining experience—the food and beverages were great, and the service was attentive and welcoming.

Overall, what stood out the most was the quality of the staff. Everyone I interacted with was helpful, courteous, and genuinely committed to providing great service. It made the entire stay feel seamless and enjoyable, and I would gladly return in the future.

2026-03-10 • via Tripadvisor
P
Papenbrock • couple • ca
7
Good. Would try again
Pros:

breakfast buffet and staff

Cons:

Comfortable bed but a noisy bed frame when i moved at all. Small bathrooms and no luggage rack.

2026-03-09 • via Nuitee
C
Cherry • solo_traveller • ca
10
2026-03-09 • via Nuitee
J
Jess • couple • ca
9
Comfortable and clean, will stay again.
Cons:

Tv smart tv was difficult to use. Couldn’t figure out how to stream Netflix - downloaded the app and followed instructions and it didn’t work. Cable kept cutting out.

2026-03-09 • via Nuitee
P
Puglia • family_with_children • ca
10
Pros:

Tons of character, clean, the staff were exceptionally nice and helpful

Cons:

Nothing to not like

2026-03-09 • via Nuitee
D
danoV9643EQ • Business
10
Wonderful stay at the Carriage House!
Pros:

Great experience. This was a place that goes above any beyond in service. Looking forward to coming back. Great experience from start to finish.

2026-03-08 • via Tripadvisor
S
Shawn • couple • ca
8
2026-03-06 • via Nuitee
K
Kenneth • family_with_children • ca
9
2026-03-05 • via Nuitee
J
Jennifer • extended_group • ca
8
2026-03-05 • via Nuitee
A
A6466JFloris • NONE
10
Great Stay!
Pros:

We Love the Carriage House for our go to hotel in Calgary, from the staff to the rooms and amenities why stay anywhere else! Its perfect.
We will be back:)

2026-03-04 • via Tripadvisor