Oum Palace Hotel & Spa

Hotels
8.5 (1347 reviews)
12 Rue Kamal Mohamed , Casablanca , ma

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Limited breakfast variety
Room maintenance concerns

Categories

Cleanliness
7.08
Multiple comments about cleanliness issues, including dirty bed linens and unclean balconies.
Service
9.55
Generally positive feedback about the staff being polite and attentive, with some isolated negative experiences.
Location
9.59
Frequent mentions of great location and convenience to transport and amenities.
Room Quality
8.04
Mention of comfortable beds but also some complaints about room maintenance.
Amenities
8.07
Some positive mentions about breakfast and overall facilities, but also some concerns regarding the sauna.
Value for Money
9.03
General sentiment indicates good value, particularly in relation to service quality.
Food and Beverage
7.58
Mixed reviews on breakfast, with several comments suggesting more variety needed.
Overall Experience
9.05
Overall satisfaction reflects a combination of strong service and good location offset by some cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:31

Property Description

Luxurious Accommodation and Dining
The Oum Palace Hotel & Spa in Casablanca offers 4-star accommodation with individually decorated rooms and suites. Guests can enjoy traditional Moroccan cuisine at Volubilis Restaurant or opt for international dishes at Al Yacout Restaurant.

Relaxation and Wellness
Complete with a Hammam and sauna, the hotel's spa provides a tranquil escape for guests looking to unwind. Various relaxation and beauty treatments are also available, ensuring a rejuvenating stay.

Convenient Amenities
Located in the business district and near the Medina, the hotel offers free Wi-Fi and private parking, catering to both business and leisure travelers. Each room comes with satellite TV, a desk, and a private bathroom for utmost comfort.

Book your stay at Oum Palace Hotel & Spa for a delightful blend of luxury and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 20 per person per night when using an existing bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1347 reviews
Cleanliness: 7.08
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 9.03
Food and Beverage: 7.58
Overall Experience: 9.05
A
Alicia • family_with_children • ma
8
Hôtel confortable
Pros:

Propreté

Cons:

Le prix de la restauration trop élevée

2026-02-13 • via Nuitee
J
jesus • solo_traveller • es
6
2026-02-10 • via Nuitee
A
ABDOULAYE • solo_traveller • ma
2
Cons:

M'appeler 1h avant mon arrivée pour me dire qu'ils étaient pleins !!!

2026-02-09 • via Nuitee
O
Osama • solo_traveller • jo
10
2026-02-09 • via Nuitee
A
ALESSANDRO • couple • it
10
Pros:

Colazione

Cons:

niente

2026-02-08 • via Nuitee
A
Antoine • solo_traveller • fr
1
Je n’irai plausbdans cet établissement
Pros:

La gentillesse et la disponibilité du personnel

Cons:

Vieillot, chambre très bruyante, pas d’eau chaude, ascenseurs brinquebalantes

2026-01-31 • via Nuitee
A
Ai-Wen • extended_group • us
6
2026-01-31 • via Nuitee
A
Amine • solo_traveller • fr
2
Je ne reviendrai pas
Pros:

L’emplacement et le sourire du personnel

Cons:

Le bruit l’odeur et l’indisponibilité de l’eau chaude

2026-01-30 • via Nuitee
M
maurisa • couple • it
10
2026-01-29 • via Nuitee
F
Fouad • solo_traveller • be
7
Pros:

La place

Cons:

Personnel

2026-01-29 • via Nuitee
M
Mathieu • couple • ma
8
Pros:

L' accueil est très professionnel et aimable.
Chambre propre et confortable.
Emplacement central...

Cons:

L'eau n était pas très chaude, les ascenseurs et le petit déjeuner était légèrement décevant.

2026-01-29 • via Nuitee
R
RK • couple • ee
8
Pros:

Las camas comodas, WiFi rápido, SPA hammam espectaculares

Cons:

El baño un poco viejo

2026-01-29 • via Nuitee
A
Amged • couple • sd
10
2026-01-28 • via Nuitee
S
stefania • couple • it
8
2026-01-28 • via Nuitee
Y
Yousaf • solo_traveller • pk
7
2026-01-28 • via Nuitee
Y
Yousaf • couple • pk
7
2026-01-28 • via Nuitee
D
desislava • couple • bg
5
Pros:

Добра локация и чиста стая

Cons:

Персонала на рецепция и закуската!

2026-01-27 • via Nuitee
I
Issam • solo_traveller • fr
10
2026-01-26 • via Nuitee
S
Susan • extended_group • au
10
Comfortable
Pros:

Good location and facilities

2026-01-26 • via Nuitee
L
Lamia • solo_traveller • fr
8
2026-01-26 • via Nuitee