Hotel Monterey Grasmere Osaka

Hotels
8.5 (4134 reviews)
Naniwa-ku Minatomachi 1-2-3 , Osaka , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean facilities
Cons:
Clogged sink issue
Small room size
High in-house restaurant prices

Categories

Cleanliness
8.14
Generally very clean, but had issues like a clogged sink during the stay.
Service
9.11
Staff were described as super helpful and friendly, lending assistance when needed.
Location
9.15
Excellent location, close to stations and major attractions.
Room Quality
7.6
Rooms are decent but some reviews indicated they might be small and a bit dingy.
Amenities
8.63
Amenities are standard for this hotel tier, including a nice restaurant.
Value for Money
8.09
Prices were a bit high for in-house dining options, but overall perceived value is good.
Food and Beverage
8.64
Breakfast was praised as great, with many options.
Overall Experience
8.61
Overall a pleasant stay, with minor issues that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:26

Property Description

Luxurious Accommodation
Indulge in British-style interiors and modern amenities in our rooms, each offering a comfortable stay with Wi-Fi and stunning city views.

Culinary Delights
Savor the flavors of France at Escale or explore Japanese cuisine at our specialty restaurant. Enjoy panoramic views while dining and unwind at our cozy tea lounge.

Convenient Location
With direct access to JR Namba Train Station and airport shuttles to major airports, exploring Osaka is a breeze. Plus, major attractions like Dotonbori and Universal Studios Japan are just a short ride away.

Experience the epitome of comfort and convenience at Hotel Monterey Grasmere Osaka. Book your stay now for an unforgettable getaway!

Important information:

Please note that the vehicle height limit for parking is 6.9 feet.

An extra bed can only be accommodated in the Twin Room.

Please note that early check-in is not available.

Please be informed that all guestrooms are nonsmoking rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.5
Based on 4134 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
K
Karen family_with_children au
10
Fantastic stay, close to transport and fantastic buffet breakfast
Pros:

The location was walking distrance to the train and bus station. The buffet breakfast was fantastic and they provided gluten free bread for myself and my daugther and it was the best we ever had in Japan. The buffet breakfast had a great variety and offered the most gluten free options of all the hotels we stayed at. Beds and rooms were clean. There is a supermarket, health food shop and a variety goods shop next door.

Cons:

To eat at a restaurant in the hotel is very expensive, but there are restaurant options very close by. You can't check in early, but they will store your luggage.

2026-02-13 via Nuitee
R
Robson thomas family_with_children br
10
Voltando pra Osaka, já tenho hotel
Pros:

Quartos grandes limpos e espaços
Ideal para família

Cons:

Tudo estava organizado

2026-02-12 via Nuitee
H
HELEN family_with_children gb
9
Pros:

Reception and checkin/checkout exceeded expectations. Staff were very polite and helpful. My luggage forwarding from the last hotel was received by them and already arranged in the room.
Security was good as you needed the right key to access your own floor. Shopping mall and shuttle bus service to Kansai aiport very near.
I would be happy to stay here again in Osaka.

2026-02-12 via Nuitee
M
MIHO couple jp
10
また泊まりたいなと思えるホテルでした。
Pros:

一泊二日の予定で予約していましたが、雪の影響で急遽もう一泊追加しました。
二日間同じ部屋にしてくださって、無料でグレードアップしてくれて夜景の見えるお部屋にしていただきました。
朝食も種類が多く、とても美味しかったです。

2026-02-12 via Nuitee
A
Anastasia family_with_children cz
8
2026-02-12 via Nuitee
M
Margherita couple it
10
2026-02-12 via Nuitee
R
Rebecca family_with_children ma
9
2026-02-11 via Nuitee
M
misora couple jp
10
Pros:

すごくオシャレで景色も綺麗だった

Cons:

特になし

2026-02-11 via Nuitee
T
Tomasz family_with_children pl
10
2026-02-11 via Nuitee
T
Tzu-chun extended_group tw
10
2026-02-10 via Nuitee
H
HUNGHSIEN family_with_children tw
10
非常推薦
Pros:

地點交通方便

2026-02-10 via Nuitee
C
ChunLiang extended_group tw
8
2026-02-10 via Nuitee
F
FUJIWARA couple jp
9
2026-02-10 via Nuitee
S
seokyung family_with_children kr
9
Pros:

원래는 오사카를 갈 예정이 아니었는데 폭설로 비행기가 결항되면서 무계획으로 당일 급하게 잡힌 숙소였음에도 불구하고 머물러보니 맘에 들어 추가로 1박더 하게 되었습니다.
입구와 로비가 여느 일본호텔과는 조금 다른분위기라 신기했고 후기에 뷰가 좋다는 말들이 많았는데 정말 다른 야경명소 못지않게 뷰가 좋았어요. 타월도 다른데 비해 푹신푹신 오래되지 않은 느낌이라 좋았습니다. 슬리퍼도 질이 괜찮았구요.
그리고 직원분들이 정말 친절했습니다.
조식도 퀄이 좋았어요. 일식 양식 종류가 다양했어요. 그리고 밑에 12시까지하는 마트가 있고 지하로 지하통로가 이어져있어 다니기 편했어요.

Cons:

딱히 없었지만 굳이 말하자면 1층과 숙소를 엘베 한번으로 가지못하고 로비에서 갈아타야하는점?

2026-02-10 via Nuitee
H
Hilda couple se
8
2026-02-08 via Nuitee
L
Leanne family_with_children au
7
Great they would store our luggage while we shopped until flight. Comfortable hotel,
Pros:

Easy access to airport and Osaka shopping

Cons:

Rooms are small but I guess you expect this in a city.

2026-01-31 via Nuitee
P
Paiva couple br
9
Overall, we had a great stay thanks to the excellent location, beautiful hotel, and friendly staff, despite some inconsi
Pros:

The location is phenomenal; thanks to it, we were able to get around Osaka very easily. The hotel is beautiful, and the staff are very attentive and kind.

Cons:

Unfortunately, at times the shower water would suddenly turn cold and then return to hot.

2026-01-30 via Nuitee
H
Hellena family_with_children au
8
Great for a short stay in Osaka
Pros:

The location was amazing as it was a direct link to the station to get to any sites and the supermarket underneath had amazing options.
The view was amazing overlooking Osaka and watching the city from above.
We had a twin room that they added 2 beds to accommodate the 4 of us and it didn't feel cramped. The bathroom was great.

Cons:

No laundry facilities but thankfully we were not staying long and then next stop had a laundry.

2026-01-30 via Nuitee
P
Paiva couple br
9
2026-01-30 via Nuitee
S
Steven couple au
10
Pros:

Great location. Close to train stations. Comfortable rooms. Great views from our room.

2026-01-30 via Nuitee