The Bell Inn Hotel

Hotels
8.4 (1109 reviews)
Brook , Lyndhurst , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Lovely breakfast
Good location
Cozy atmosphere
Cons:
Room cleanliness issues
Inconsistent breakfast quality
Additional pet fees

Categories

Cleanliness
7.78
Bathroom was ok but not exceptionally clean, dusty skirting boards.
Service
9.25
Staff were really friendly and helpful, great service throughout.
Location
9.09
Nice and quiet location, good area despite some remoteness.
Room Quality
7.74
Room was fair but could use more touches for comfort.
Amenities
8.27
Nice bar area but in need of upholstery cleaning.
Value for Money
7.73
Not great value for money, particularly with breakfast pricing.
Food and Beverage
8.58
Good breakfast when included, but disappointing for the price otherwise.
Overall Experience
8.75
Enjoyable stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:22

Property Description

Historic Charm and Modern Comfort
Dating back to 1782, the Bell Inn Hotel seamlessly blends historic charm with contemporary amenities. The spacious guest rooms feature flat-screen TVs, complimentary tea and coffee, and luxurious cotton bed linens.

Culinary Excellence
Renowned for its quality food and wine, guests can indulge in delicious meals crafted from seasonal produce, much of it sourced locally from the New Forest. Whether dining in the bar or restaurant, a memorable culinary experience awaits.

Scenic Surroundings and Convenient Location
Situated in the heart of the New Forest, guests can enjoy peaceful walks amidst picturesque landscapes. Despite the tranquil setting, the hotel is just a minute's drive from the M27, offering easy access to nearby attractions. Don't miss the chance to explore the charming village of Lyndhurst, only a short 15-minute drive away.

Experience the perfect blend of history, luxury, and natural beauty at the Bell Inn Hotel. Book your stay now for an unforgettable getaway.

Important information:

Guests wishing to dine at the restaurant should pre-book a table.The restaurant is open from 18:30 until 20:30.

Kindly note that there is no elevator at the hotel and all rooms are accessed via stairs only. Therefore it may not be suitable for guests with mobility impairment. Please check with the hotel prior to booking if you have any concerns.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.4
Based on 1109 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.09
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 8.58
Overall Experience: 8.75
L
Liliana • solo_traveller • gb
5
The place lacks atmosphere and whilst a great location a pretty poor experience.
Pros:

Location, streaming services, breakfast was adapted as I am vegan (fresh avacado/sourdough was delicious) thank you

Cons:

Ordered a half portion of gnocchi with side of veg - it was not fresh gnocchi so I left half. The bill was £27, when challenged they said they don’t do half portions and I must pay full price. Eventually they unhappily took payment for a half portion.

Bath plug was faulty (didn’t retain water) mattresses were sunken and pillows too hard. Small shower also didn’t work. Glass was stuck to the tray - either sticky cleaning products or glass not been refreshed for some time.

2026-02-14 • via Nuitee
N
Nicola • extended_group • gb
10
2026-02-14 • via Nuitee
K
Kristyna • couple • cz
10
Pros:

Spacious and warm room, nice dinner, great breakfast.

Cons:

Ma

2026-02-12 • via Nuitee
D
DCrann • solo_traveller • gb
9
Great location for my trip, if i had my golf clubs would have been superb!
Pros:

Location was great, bed was super comfortable.
Spacious room
Breakfast looked amazing although I only had a light breakfast. Near golf course which looked decent

Cons:

Hard to add to this point. The best I can come up with was the fire door between bedroom and ensuite.
Hardly a complaint!

2026-02-10 • via Nuitee
A
Andrew • solo_traveller • gb
8
excellent service
Pros:

Breakfast was good and a fair price. Service at every point was very good.

2026-02-08 • via Nuitee
R
Robert • family_with_children • gb
10
Good location and clean rooms
Pros:

Good location

Cons:

N/A

2026-02-08 • via Nuitee
J
Jade • couple • gb
10
2026-01-31 • via Nuitee
M
matthew • couple • gb
4
Staff are so friendly and happy to help even when under a lot of pressure
Pros:

We have stayed at this venue before and the breakfast was great, on this last stay it was very disappointing, very understaffed, poor quality products

Cons:

We had a wonderful stay the previous New Year, this New Year, we decided to stay in a dulux room, the bed was terrible, just 2 single beds pushed together, the bar and restaurant was so short staffed it made you feel like you didn't want to ask for a drink or food. The New Year Gala was advertised as 5 courses, it was only 3. and the quality was no where near as good as the year before. I just felt like it had gone down hill.

2026-01-29 • via Nuitee
N
Nicola • couple • gb
10
2026-01-28 • via Nuitee
S
Shaun • solo_traveller • gb
9
Nice place , good food, nice staff,
2026-01-21 • via Nuitee
J
Julia • couple • gb
6
Food fab staff fab clean but beds need improvement
Pros:

Lovely vibe nice atmosphere great food

Cons:

The beds were so uncomfortable and lumpy we woke every 2 hours so not best sleep

2026-01-21 • via Nuitee
M
Mark • solo_traveller • gb
8
Nice hotel, would definitely stay there again
Pros:

Gluten Free Breakfast was very tasty, cooked to order.

Cons:

Floorboards in room were very squeaky but the room itself was very nice

2026-01-20 • via Nuitee
H
Helena • couple • gb
4
Very disappointed with the room
Pros:

We did not have breakfast. Location convenient

Cons:

A better view from our window. A working shower. Bath Towels. Clean tray for tea and coffee

2026-01-19 • via Nuitee
E
Ellie • family_with_children • gb
7
While the room itself fell short of expectations, the hotel’s dog-friendly approach, standout staff, excellent food, and
Pros:

• Dog-friendly atmosphere: The hotel was welcoming and accommodating for pets, which made our stay much easier and more comfortable.
• Spacious room: Helpful for traveling with our dog, even if the decor was lacking.
• Welcoming staff: Everyone was polite and friendly. Special mention to Jess, who impressively managed multiple roles one evening with grace and great service.
• Delicious food: The menu was varied and high-quality, served in a cosy, autumnal setting.
• Ideal location: Perfect base for exploring the New Forest, with charming touches like roaming donkeys visible from the restaurant.

Cons:

• Room quality: The Deluxe room didn’t match the online photos or price point. Paint was chipped, furnishings were outdated and mismatched, and there was no headboard for comfort.
• Disappointing view: Despite booking a room with a view, ours overlooked the car park.
• Overall value: The standard of the room didn’t justify the cost.

2026-01-19 • via Nuitee
H
Hazel • couple • gb
10
2026-01-19 • via Nuitee
H
Hel • couple • gb
8
2026-01-18 • via Nuitee
P
Peter • couple • gb
10
Pros:

Everything but the pillows on the bed. To hard, and need changing

Cons:

Pillows need changing

2026-01-18 • via Nuitee
R
Reya • couple • gb
6
Pros:

Bedroom was lovely. Great location.

Cons:

Breakfast was awful. I had to send the muffin back as my knife couldn’t go through it, it had obviously been frozen. Why not just use fresh stuff? The next day I had scrambled eggs and ham and the eggs were so bland and the ham was such bad quality.

2026-01-17 • via Nuitee
H
Hayley • couple • gb
6
No
Pros:

Room was clean and had tea and coffee facilities.

Cons:

The water was cold, staff not able/willing to help, 'its and old building'. The window didn't shut in the bathroom so it was cold. The food was good but not much choice if just looking for a light meal and very expensive.

2026-01-13 • via Nuitee
M
Matthew • couple • gb
5
Very average considering price.
Pros:

Plenty of parking

Cons:

No bath in room as stated in booking confirmation.
Luke warm water and very poor water pressure in the shower.
Stains on towel.

2026-01-08 • via Nuitee