Sercotel Granada Suites

Hotels
•
Sercotel Hoteles
9.1 (3203 reviews)
25 Calle Párraga , Granada , es

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Spacious rooms
Cons:
Cleanliness concerns
High parking costs

Categories

Cleanliness
8.29
Some concerns about cleanliness were mentioned, particularly with specific areas needing more attention.
Service
9.76
Numerous comments highlight excellent and helpful service from the staff.
Location
9.8
Many reviews praised the excellent location, close to key attractions.
Room Quality
9.25
Guests appreciated the spaciousness and comfort of the rooms.
Amenities
8.78
Amenities are adequate but there were some mentions of the kitchen being sparsely equipped.
Value for Money
8.74
Generally seen as a good value, but some mention of high parking costs.
Food and Beverage
8.79
No specific complaints or praises were given regarding food.
Overall Experience
9.36
Overall feedback supports a positive experience with little to complain about.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:26

Property Description

Luxurious Accommodation in the Heart of Granada

Modern Amenities: Sercotel Granada Suites offers free WiFi, fully equipped kitchens, and private parking for guests. The air-conditioned units feature a range of amenities from coffee machines to flat-screen TVs, ensuring a comfortable stay for all.

Family-Friendly and Accessible: With family rooms and facilities for disabled guests, the aparthotel caters to diverse needs. The property's recent renovation guarantees a modern and welcoming environment for everyone.

Relaxation and Convenience: Guests can unwind on the sun terrace, take a refreshing dip in the seasonal outdoor pool, or explore nearby attractions with ease. From the San Juan de Dios Museum to Granada Cathedral, the hotel's location is ideal for sightseeing.

Book your stay at Sercotel Granada Suites for a memorable and enjoyable experience in Granada.

Important information:

Reservations of 5 or more rooms will be considered as a group and special payment and cancellation conditions may apply, as well as some supplement.
Supplements and specific conditions will also be applied to those individual reservations that are detected to be of a group nature.

Please Note: Housekeeping service is only offered for stays of more than 7 nights and this service is offered every 7 days only.
Extra housekeeping service is possble with additional supplements fee of € 30 EUROS, upon request please ontact the property directly.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:

Location

Guest Reviews

9.1
Based on 3203 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.8
Room Quality: 9.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.36
H
Hildegard • family_with_children • at
5
Cons:

Unpersönlich! Keine gute Atmosphäre.

2026-02-14 • via Nuitee
A
Araj Mohamed • family_with_children • lu
1
Racism and unfair treatment at reception
Cons:

This is the first time I have experienced anything like this. I have been using Booking.com since 2007, and I have never had to write a complaint of this nature before: During our stay, my wife experienced discrimination at check-in because she wears a hijab.

We arrived having already paid for the room in advance. While I was parking the car, I left my wife to complete the check-in. The male receptionist repeatedly delayed her check-in and prioritised other guests who arrived after us, processing and allocating rooms to several of them first.

My wife was left waiting for a long time, alone with our one-year-old baby, which caused her significant stress.

The way she was treated by this person was upsetting and unacceptable. We would appreciate the hotel taking this seriously, reviewing the check-in process/CCTV if available, and ensuring staff receive appropriate training so that all guests are treated equally and respectfully.

2026-02-14 • via Nuitee
M
Milad • family_with_children • ca
7
Good family hotel within city
Pros:

Good size of rooms

Cons:

The location was hardly accessible with car. Parking was not convenient and high possibility of damage. Not suitable to visit Alhambra.

2026-02-13 • via Nuitee
E
Euncheol • family_with_children • us
8
2026-02-13 • via Nuitee
F
Francisco Javier • family_with_children • es
10
Pros:

Me encantó todo el edificio, habitaciones... TODO

2026-02-12 • via Nuitee
I
isabel • family_with_children • es
9
Pros:

Amplitud y limpieza

Cons:

Todo correcto

2026-02-11 • via Nuitee
I
Ines • family_with_children • es
10
Pros:

La habitacion y el personal muy amable y atento en especial la chica de recepción y una de las limpiadoras

Cons:

Que no tenga servicio de habitaciones

2026-02-11 • via Nuitee
M
María • family_with_children • es
9
Magnífica
2026-02-11 • via Nuitee
F
Fernando José • family_with_children • es
10
2026-02-11 • via Nuitee
J
Juan • family_with_children • ar
10
Pros:

Ubicación y comodidad de la habitación. Podes cocinar y comer adentro.

Cons:

El sillon cama para los chicos.

2026-02-10 • via Nuitee
L
Lorenzo • family_with_children • es
8
Pros:

Muy cómodo y confortable, justo en el centro con todo muy cerca

Cons:

Que la limpieza no pasará a diario

2026-02-09 • via Nuitee
J
Jose Manuel • couple • es
10
2026-02-08 • via Nuitee
C
Catalina • family_with_children • es
10
Excepcional, repetiremos seguro.
Pros:

El apartamento cuidado con todo detalle,no le faltaba de nada,muy limpio y muy bien localizado.

2026-01-31 • via Nuitee
M
Mariia • family_with_children • pt
8
Bom
Pros:

Apartamento acolhedor, com tudo que e necessario.

Cons:

nada a apontar

2026-01-31 • via Nuitee
D
Diana • extended_group • ae
10
Pros:

Everything was amazing!

2026-01-31 • via Nuitee
I
Ines • family_with_children • es
10
Pros:

La habitación

Cons:

Que no tengan servicio de habitaciones

2026-01-31 • via Nuitee
J
JOSE ANTONIO • solo_traveller • es
10
Todo perfecto
Pros:

La habitacion amplia y muy limpia, la ubicacion espectacular.

2026-01-31 • via Nuitee
S
Stacy • family_with_children • us
10
Pros:

Room was very clean and comfortable. Very convenient location to everything in Granada. Staff was friendly. Parking was a bonus!

Cons:

Nothing. No complaints at all.

2026-01-30 • via Nuitee
E
Enrique • family_with_children • es
10
2026-01-29 • via Nuitee
S
Seda • family_with_children • tr
10
Keyifli
Pros:

Konumu, konforu ve ihtiyacımız olan her şeyin olması.

Cons:

Beğenmediğim bir özelliği yoktu.

2026-01-28 • via Nuitee