b-smart motel Basel

Hotels
7.4 (2356 reviews)
Küchengasse 13 , Basel , ch

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Self-check-in process
Free coffee
Cons:
Cleanliness issues
Inconsistent service
Noise disturbances

Categories

Cleanliness
6.38
Multiple mentions of cleanliness issues, including hair in the bathroom and unclean rooms.
Service
7.65
Inconsistent service mentioned, but several reviews highlighted satisfactory self-check-in.
Location
8.89
Frequent praise for the excellent location near transportation and city center.
Room Quality
6.84
Some positive mentions of room size, but also reports of noise and coldness.
Amenities
7.37
Positive feedback on amenities like coffee machines, but some issues with the quality.
Value for Money
7.83
General agreement that the hotel offers good value for a short stay.
Food and Beverage
6.88
Coffee machines and breakfast mentioned positively, but no substantial food options.
Overall Experience
7.35
A mix of good and bad feedback, leading to an ambivalent overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:56

Property Description

Convenient Location
Situated just a 2-minute walk from Basel main train station, b_smart motel offers a peaceful retreat in a quiet side street. Perfect for travelers looking for easy accessibility.

Modern Amenities
Each room at b_smart motel is equipped with a sleek bathroom, a flat-screen TV with satellite and radio channels, and a functional desk. Enjoy a comfortable stay with all the necessary conveniences.

Exploration Made Easy
With numerous restaurants and attractions nearby, guests at b_smart motel can effortlessly explore the vibrant surroundings on foot. Immerse yourself in the local culture and cuisine during your stay.

Book your stay at b_smart motel now for a seamless and enjoyable experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

The BaselCard is includes in the rate and offers complimentary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities.

Public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 2356 reviews
Cleanliness: 6.38
Service: 7.65
Location: 8.89
Room Quality: 6.84
Amenities: 7.37
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 7.35
S
Sean • family_with_children • gb
1
2026-02-13 • via Nuitee
I
Irene • family_with_children • nl
8
2026-02-12 • via Nuitee
P
Pia • family_with_children • ch
7
Einfach, sauber, Renovationsbedürftig, sehr gute Lage
Pros:

Sehr gute Lage. Einfache Ausstattung, unkompliziertes Self- Checking. Kaffe, Tee und Mich mit Kakao zur freien Verfügung. Bahnhof, Div. Bäckereien, Migros, Restaurants. ÖV etc. gleich vor der Türe. Sauber. Wir kommen wieder.

Cons:

Schon älter und Renovationsbedürftig (Badezimmer).

2026-02-11 • via Nuitee
A
Agnes • family_with_children • ch
6
2026-02-10 • via Nuitee
S
Samuel • family_with_children • ch
8
Convenient location
Pros:

It's a 3 minutes walk from the train station. Clean and comfortable. No much noise in room number 9.
Fast Self check-in and check-out.

Cons:

A tad too cold in the room and the temperature couldn't be changed. Too many automated messages from the hotel.

2026-02-09 • via Nuitee
T
Tocra • family_with_children • it
10
2026-02-09 • via Nuitee
T
TRAN • solo_traveller • ch
9
2026-02-09 • via Nuitee
N
Nicolas • solo_traveller • ch
8
2026-02-09 • via Nuitee
Q
Quloshvili • family_with_children • ge
5
2026-02-08 • via Nuitee
D
Diego • solo_traveller • ch
6
2026-01-31 • via Nuitee
J
Judit • family_with_children • es
5
Pros:

Las vistas del hotel

Cons:

Que me cambiaron en el mismo momento de hotel donde reservé no tenían habitaciones y tuve que ir a otro hotel luego ese hotel estaba bien pero fue muy mal gestionado

2026-01-31 • via Nuitee
D
Diego • solo_traveller • ch
6
2026-01-31 • via Nuitee
V
Vladimír • solo_traveller • sk
8
2026-01-30 • via Nuitee
M
Martin • solo_traveller • ro
10
Great location - clean hotel - I’ll be back
Pros:

1min walk to the train station/bus towards the airport
Very clean / easy checkin

Cons:

All good

2026-01-30 • via Nuitee
L
Lucia Veronica • couple • ch
10
2026-01-29 • via Nuitee
G
Gregory • solo_traveller • be
7
Pros:

Juste à côté de la gare

Cons:

Je commence par être fatigué par ce monde où on remplace les gens par des machines et où d'un autre côté on dit que si les gens n'ont pas d'emploi c'est qu'ils sont fainéants

2026-01-29 • via Nuitee
M
MouseN • family_with_children • pl
8
Świetna miejscówka na poznanie Bazylei
Pros:

Świetna lokalizacja w centrum miasta, zaraz przy dworcu kolejowym i przystanku, skąd jeździ autobus na lotnisko. Dostęp do darmowej kawy, herbaty i czekolady przez cały pobyt (automat do samoobsługi). Pyszna kawa!
Miejsce przytulne, bezpieczne i czyste. Przydałaby się mała lodówka w pokoju.

Cons:

Mało intuicyjny system meldunku i wymeldowania. Właściciel przesyła linki, które nie są aktywne, więc trzeba się o to dopominać.

2026-01-29 • via Nuitee
P
Press • family_with_children • ch
7
Pros:

Tolle Lage direkt am Bahnhof und dennoch ruhig.

Cons:

Sehr viele Mailbenachrichtigungen, teilweise doppelt und bezüglich Checkout mit widersprüchlichen Informationen.
Zutritt zur Lobby nur mit Kreditkarte möglich, darauf wird nicht hingewiesen oder ich hab das überlesen.

2026-01-29 • via Nuitee
S
Simmax • family_with_children • ch
9
Pros:

Sehr gute Lage, nahe SBB. Perfekt organisiert, sehr gute Idee mit dem self checking.

2026-01-29 • via Nuitee
P
Patrick • couple • ch
7
2026-01-29 • via Nuitee