Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location
Good breakfast and meal quality
Nice pool amenities
Cons:
Cleanliness and maintenance issues
Room quality variations
Some discomfort with security

Categories

Cleanliness
6.28
Multiple reviews indicate cleanliness issues, including rooms that were not adequately maintained.
Service
8.75
Staff were often described as friendly and accommodating, though some issues were noted.
Location
9.29
Numerous reviews highlight the excellent location of the hotel near attractions.
Room Quality
6.74
Some rooms were noted to be in disrepair, but others were praised for cleanliness and comfort.
Amenities
7.77
Amenities like the pool are appreciated, though some maintenance issues were mentioned.
Value for Money
7.23
Mixed reviews on value; some felt it did not meet expectations for the price.
Food and Beverage
8.28
Generally good reviews about breakfast and meals, praised for variety and quality.
Overall Experience
8.05
Despite some issues, many guests enjoyed their stay overall and appreciated various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:55

Property Description

Luxurious Beachfront Resort

Scenic Surroundings and Convenient Location
Bel Air Resort and Spa offers a serene escape on Gili Air, with a private beach area and stunning outdoor pool. Explore nearby attractions like Sendang Gile Waterfall and Lombok International Airport easily accessible from the resort.

Comfortable Accommodation and Dining Options
Indulge in air-conditioned rooms with garden views, minibars, and private terraces. Pamper yourself in the en suite bathroom before enjoying a meal at the on-site Bel Air Restaurant, offering a diverse range of cuisines. With room service available, your culinary desires are always satisfied.

Relaxing Amenities and Services
Unwind with facilities such as bicycle rental, laundry services, and a cozy bar. Stay connected with free WiFi throughout the property and make use of additional services like fax/photocopying. Your dream vacation awaits at Bel Air Resort and Spa.

Important information:

Please note that the property requires a deposit payment. The staff will contact guests directly for payment instructions via bank transfer.

Please note that spa and gym facilities at this property are unavailable at the moment.

Please note that the bar and restaurant are under finishing construction until end of July 2024.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 13 years old stay for Rp 200,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 395 reviews
Cleanliness: 6.28
Service: 8.75
Location: 9.29
Room Quality: 6.74
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 8.05
B
Beatriz • family_with_children • es
7
Muy agradable
Pros:

Desayuno bueno ( tipo continental )

Cons:

Está en una zona donde si se mueve el aire trae medusas

2026-01-19 • via Nuitee
B
Benjamin • family_with_children • fr
4
Pros:

Le petit déjeuner n’est pas à la hauteur, de médiocre qualité et peu abondant. Il vaut mieux le prendre dans l’un des établissements autour qu’à l’hôtel.

Cons:

Les chambres n’étaient à la hauteur du prix payé. La chambre 13 qui nous a été attribuée est en très mauvais état, vétuste, éclairage blafard, salle de bains en ruine avec des carreaux cassés. Ils ne devraient plus louer cette chambre ou la brader car elle n’est vraiment pas à la hauteur de l’hôtel.

2026-01-19 • via Nuitee
J
Jiří • extended_group • cz
7
Nic moc no!
Pros:

Snídaně

Cons:

Na Sivestrovský večer nám vlezl do pokoje nezvaný host, kdy zatřepal vchodovými dveřmi, které vůbec nedrží , tyto vysadil a chtěl nás vykrást. Naštěstí jsme se vzbudili a při křičení se dal na útěk. Je to stará budova v rozpadu!

2026-01-02 • via Nuitee
J
Jiří • couple • cz
7
Průměrný hotel
Pros:

Vilka kterou jsme měl, byla veliká a s krásným bazénem. Chválím snídaně- moc dobré!

Cons:

Dení úklid byl sice každý den, ale vila byla celkově zanedbaná a už by potřebovala celkovou renovaci. Koupelna stará se stále protékající vodou, voda z klimatizace v poschodí tekla do spodní ložnice a úklid bazénu nebyl ani jednou za pobyt a byl plný padajícího listí. Lehátka stará, špinavá.

2026-01-02 • via Nuitee
G
Gerard • family_with_children • fr
7
2025-12-28 • via Nuitee
F
Fabienne • extended_group • fr
8
Efficace
Pros:

L’emplacement

Cons:

Rien

2025-11-30 • via Nuitee
L
Lesley • family_with_children • au
7
Pros:

We liked the property a lot, very accomodating and friendly staff, great pool and breakfast.

Cons:

The air conditioners definitely need some maintenance as we had to move rooms and then still ask for a fan as way to hot.

2025-11-06 • via Nuitee
G
Gino • couple • nl
10
2025-11-02 • via Nuitee
T
Timea • extended_group • hu
9
2025-10-29 • via Nuitee
J
Jaroslaw • couple • no
10
Pros:

Choć hotel nadgryzł ząb czasu to i tak spełnił moje oczekiwania. Pokój bardzo czysty, chłopcy z restauracji mili i uczynni, śniadania dobre i super jedzenie . Położenie mega przy najlepszej rafie .

Cons:

Nic

2025-10-24 • via Nuitee
V
Vanessa • family_with_children • au
10
Amazing
Pros:

Beautiful

Cons:

Nothing. Everything was great

2025-10-22 • via Nuitee
C
Cornelis • extended_group • nl
7
2025-10-13 • via Nuitee
P
Paola • couple • it
6
Scelta non proprio azzeccata
Pros:

I ragazzi dello staff sempre gentili, disponibili e sorridenti e la colazione o perlomeno quella da me scelta a base di frutta e yogurt molto buona

Cons:

Siamo stati in questa struttura anni fa e abbiamo deciso di tornarci pensando di andare sul sicuro...scelta sbagliata, la struttura si vede che ha bisogno di manutenzione e la cura per la pulizia non è più la stessa. Il primo giorno del nostro arrivo la nostra camera non era disponibile, quindi ci è stata assegnata una stanza di categoria "superiore", ma purtroppo era molto fatiscente cupa e poco pulita,il giorno dopo avrebbero dovuto darci la camera giusta solo che purtroppo ci è stata data dopo due solleciti solo al pomeriggio mentre noi la nostra l'abbiamo dovuta lasciare al mattino, quindi mezza giornata senza camera anche se l'avevamo pagata ovviamente. L'altra stanza era un po' meglio anche se la scelta di mettere l'erba sintetica nel canalino di scolo della doccia è discutibile,nel senso che và benissimo ma a patto che la pulizia sia impeccabile.
Ho infatti voluto fare un esperimento visto che subito al primo giorno c'era della carta e un verme morto... ovviamente ci sono rimasti fino al tre giorni dopo, quando ce ne siamo andati.
Era evidente non solo da questo che la stanza non veniva pulita in modo adeguato, anche i cestini con la carta igienica usata non venivano sempre svuotati e il penultimo giorno abbiamo addirittura dovuto chiedere alle 17:30 che ci venisse fatto il letto e oltretutto la ragazza della reception per niente simpatica,era pure scocciata.

2025-10-13 • via Nuitee
C
cathie • couple • au
9
2025-10-11 • via Nuitee
F
Fares • couple • fr
8
2025-10-11 • via Nuitee
J
Josephine • family_with_children • fr
8
2025-10-10 • via Nuitee
M
Mara • couple • es
10
Alojamiento muy bueno, en primera línea de playa y con instalaciones buenas.
Pros:

Me gustó mucho la ubicación, la habitación y el desayuno. El trato fue muy bueno

2025-10-08 • via Nuitee
R
Reuben • couple • gb
8
This is a very good place to stay on Gili Air. The huge airy bar area with a pool table makes for a great place to meet
Pros:

Great location, great social hub, best snorkelling spot on the island.

Cons:

A bit tired in the deluxe rooms.

2025-10-07 • via Nuitee
G
Göran • couple • se
7
Bel Air Resort 2025
Pros:

Läget.Lugn,tyst och skönt.

Cons:

Skulle behöva en viss uppfräschning.Mat som normalt ska vara varm vid servering(English Breakfast) var ljummen.Av hygien synpunkt så bör stekt mat vara ordentligt varm när den serveras.Informersde kocken om detta hur noga det är med detta eftersom jag själv jobbat som kock och vet vad som gäller med hantering av livsmedel & matlagning.

2025-10-01 • via Nuitee
E
Eleonora • extended_group • it
5
Pros:

La posizione: si trova davanti al turtle point.

Cons:

Le foto non corrispondono assolutamente alle stanze che vengono date. Buie, non molto pulite, anguste e per di più gli asciugamani erano un po’ macchiati. I rubinetti della doccia rotti. Mi dispiace ma non lo consiglio.

2025-09-30 • via Nuitee