Connaught Lodge

Hotels
8.4 (1330 reviews)
32 West Hill Rd, West Cliff , Bournemouth , gb

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Nice amenities
Cons:
Temperature control issues
Breakfast limitations
Some maintenance needed

Categories

Cleanliness
7.94
Multiple reviews mention clean rooms, but there are some concerns about maintenance.
Service
8.71
Friendly and helpful staff noted in numerous reviews.
Location
8.95
Repeatedly praised for being close to the beach and other attractions.
Room Quality
8.2
Generally good but mentioned issues with temperature control.
Amenities
8.43
Good amenities like a pool and spa, though some customers noted limitations.
Value for Money
8.09
Deals and overall pricing considered fair but some aspects were felt as overpriced.
Food and Beverage
8.54
Breakfast and meals received positive comments, with some minor complaints.
Overall Experience
8.31
Overall good experience with some minor setbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

Luxurious Amenities
The 4-star Connaught Lodge offers guests access to the Bluewater Spa at the sister hotel, featuring a swimming pool, spa pool, gym, sauna, steam room, and deluxe beauty and massage therapy suites.

Gourmet Dining
Guests can indulge in a culinary experience at the award-winning AA Rosette Connaught Brasserie, known for its fresh, locally sourced ingredients. The Gin Bar offers a wide selection of over 100 gins for a unique drinking experience.

Prime Location
Centrally located on Bournemouth's West Cliff, just a short walk from the beach and town center, Connaught Lodge is the ideal choice for travelers looking to explore the vibrant shops, restaurants, bars, and nightlife of the area.

Book your stay at Connaught Lodge for a luxurious and unforgettable experience in Bournemouth!

Important information:

Full payment is required on arrival by the hotel.

If you are bringing children to Connaught Lodge, you must let the lodge know at the time of booking, stating the age of the children.

Please note that this property cannot accommodate hen and stag parties.

Please inform the property if any of the guests are children, so the rooms can be set accordingly. Please note that extra fees will be applied for children.

Additional fee for visitor's charge of £2.40 which is not included on any bedroom rates.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

8.4
Based on 1330 reviews
Cleanliness: 7.94
Service: 8.71
Location: 8.95
Room Quality: 8.2
Amenities: 8.43
Value for Money: 8.09
Food and Beverage: 8.54
Overall Experience: 8.31
M
Martin solo_traveller gb
8
Pros:

Dinner was 'good'; The portion was, I would say, 'adequate', rather than being a real plate full - even my kids when they saw the photo I sent them said the number of chips was meagre.

Breakfast was well laid out with adequate choice; more fruit would be appreciated.

Cons:

Holes in the carpets on the stairs; the place feels dated.

Room size was just adequate. nothing to shout about. nothing really to make you want to come back - and whilst it was all OK, I will look at other places to stay.

2026-02-13 via Nuitee
D
Denise solo_traveller gb
6
Pros:

Denise xx

2026-02-12 via Nuitee
B
Bradley couple gb
10
2026-02-09 via Nuitee
B
Beatrice couple gb
7
2026-01-21 via Nuitee
E
Eva couple gb
10
2026-01-20 via Nuitee
J
john couple gb
8
WOULD STAY AGAIN
Pros:

LOVELY LARGE ROOM {FREE UPGRADE} MUCH APPRECAITED CLEAN AND WARM GOOD BEDS AND BEDDINGBRE

Cons:

CAR PARKING EXPENSIVE COULD DO WITH LOCAL AREA MAP

2026-01-20 via Nuitee
M
Mark couple gb
10
Pros:

Everything

Cons:

Nothing

2026-01-20 via Nuitee
M
Marian family_with_children gb
6
Pros:

Rooms were clean , comfortable and in good condition. Good selection at breakfast.

Cons:

The corridor/stairs are in need of redecoration. We had an evening meal in The Brasserie and the food was good however we felt that the decor was tired/dated and in need of refurbishment. The breakfast room was fine.

2026-01-20 via Nuitee
C
Caroline couple gb
8
Pros:

Good location lovey quiet good size room

2026-01-20 via Nuitee
A
Andrew couple gb
10
2026-01-19 via Nuitee
J
Joshua Daniel solo_traveller gb
8
2026-01-19 via Nuitee
M
Mark couple gb
8
Very Happy, will visit again
Pros:

We had a wonderful overnight stay, Close to the seafront and the town.

2026-01-19 via Nuitee
D
Daniel family_with_children gb
5
It was fine - not better than that.
Pros:

Room was small and little shabby. Air conditioning made a rattling sound every so often. We had to ask for more towels as they only gave enough in the room for one person. We ordered room service - staff were helpful and attentive. Food was ok except the nachos which were inedible.

Cons:

Room size
Some of the food

2026-01-19 via Nuitee
R
Robert couple gb
8
Pros:

The room was comfortable and the breakfast was everything one could wish for. The staff were very friendly and helpful.

Cons:

The extractor fan in the en-suite bathroom was noisy and resonated in the room. The safe needed its battery replaced before it could be used but then it was okay. Sometimes the sachets of coffee/milk for morning drinks were not replenished when the room was serviced each morning. Access to general information seemed to be designed exclusively for smartphone users which is not inclusive enough (not everybody uses them).

2026-01-19 via Nuitee
J
Joanne couple au
8
Great
Pros:

Breakfast was great, the breakfast manager was really welcoming. Beds are comfortable.

Cons:

The lift was very small and when we went to leave with all our luggage it wouldn’t work.

2026-01-19 via Nuitee
M
Marcia couple gb
8
Pros:

Josh at reception was friendly and sorted all our queries

2026-01-19 via Nuitee
D
Daniel solo_traveller gb
7
2026-01-19 via Nuitee
J
Joelle couple gb
8
Very pleasant stay.
Pros:

Very friendly staff. Lovely garden and outside area to relax. Excellent breakfast

Cons:

We were in room 224 and were briefly disturbed by noise coming from above.
The toilet didn't flush properly.

2026-01-19 via Nuitee
M
Miriam family_with_children gb
8
Pros:

Nice jacuzzi

Cons:

Cold swimming pool

2026-01-19 via Nuitee
P
Poliana couple gb
9
2026-01-19 via Nuitee