Connaught Lodge

Hotels
8.4 (1330 reviews)
32 West Hill Rd, West Cliff , Bournemouth , gb

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Nice amenities
Cons:
Temperature control issues
Breakfast limitations
Some maintenance needed

Categories

Cleanliness
7.94
Multiple reviews mention clean rooms, but there are some concerns about maintenance.
Service
8.71
Friendly and helpful staff noted in numerous reviews.
Location
8.95
Repeatedly praised for being close to the beach and other attractions.
Room Quality
8.2
Generally good but mentioned issues with temperature control.
Amenities
8.43
Good amenities like a pool and spa, though some customers noted limitations.
Value for Money
8.09
Deals and overall pricing considered fair but some aspects were felt as overpriced.
Food and Beverage
8.54
Breakfast and meals received positive comments, with some minor complaints.
Overall Experience
8.31
Overall good experience with some minor setbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

Luxurious Amenities
The 4-star Connaught Lodge offers guests access to the Bluewater Spa at the sister hotel, featuring a swimming pool, spa pool, gym, sauna, steam room, and deluxe beauty and massage therapy suites.

Gourmet Dining
Guests can indulge in a culinary experience at the award-winning AA Rosette Connaught Brasserie, known for its fresh, locally sourced ingredients. The Gin Bar offers a wide selection of over 100 gins for a unique drinking experience.

Prime Location
Centrally located on Bournemouth's West Cliff, just a short walk from the beach and town center, Connaught Lodge is the ideal choice for travelers looking to explore the vibrant shops, restaurants, bars, and nightlife of the area.

Book your stay at Connaught Lodge for a luxurious and unforgettable experience in Bournemouth!

Important information:

Full payment is required on arrival by the hotel.

If you are bringing children to Connaught Lodge, you must let the lodge know at the time of booking, stating the age of the children.

Please note that this property cannot accommodate hen and stag parties.

Please inform the property if any of the guests are children, so the rooms can be set accordingly. Please note that extra fees will be applied for children.

Additional fee for visitor's charge of £2.40 which is not included on any bedroom rates.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

8.4
Based on 1330 reviews
Cleanliness: 7.94
Service: 8.71
Location: 8.95
Room Quality: 8.2
Amenities: 8.43
Value for Money: 8.09
Food and Beverage: 8.54
Overall Experience: 8.31
J
James • solo_traveller • gb
10
Pros:

Lovely upgrade to main hotel, Lovely staff and facilities and great breakfast.

Cons:

Nothing

2026-03-16 • via Nuitee
R
rodham • couple • gb
3
We wouldn’t stay again due to issues above plus we had to pay £13.00 to park in a car park due to the lack of parking bu
Pros:

The bed was comfortable and the room was clean

Cons:

No parking , the lift wasn’t working, the door to the lodge was broken . We couldn’t use the restaurant !

2026-03-15 • via Nuitee
P
Patricia • solo_traveller • ie
8
What a shame as we live this hotel.
Pros:

Staff and location of hotel.

Cons:

We were placed on the top floor if the Annexe when there was no lift working even though there were many empty rooms on lower floors. So we had to yank everything up and down all 4 floors. Nit good and nit necessary.

2026-03-14 • via Nuitee
J
Jake • solo_traveller • gb
5
2026-03-12 • via Nuitee
H
Helen • family_with_children • gb
4
There are better places to stay in Bournemouth
Pros:

Main hotel was lovely, pool and spa was also great. Lovely to see aircon in room that worked. It was lovely sitting in front of open fire with a coffee, the bed was quite comfortable allowing for a good night sleep.

Cons:

Decor in the Lodge was shabby, room was poorly equipped and TV didn't work, no iron in room, and obviously not thoroughly checked as dress left in wardrobe from previous occupiers. Sliding door to bathroom was not fit for purpose.

2026-03-08 • via Nuitee
P
Piotr • solo_traveller • gb
10
Will come back!
Pros:

Second time at this hotel! Great location, friendly stuff, delicious breakfast, nice gym and pool.

Cons:

All good :)

2026-03-07 • via Nuitee
H
Helen • couple • gb
9
2026-03-04 • via Nuitee
A
Ashley • family_with_children • gb
1
Aweful
Pros:

Nice location and nice facilities.

Cons:

Stay extremely unhelpful and failed to let me know they had a wedding party going on until early hours in lodge where myself and son were staying.

2026-02-25 • via Nuitee
J
Jarbas • solo_traveller • gb
10
2026-02-25 • via Nuitee
L
Liza • couple • gb
10
Pros:

Spa is exceptionally clean.

Cons:

Nothing

2026-02-24 • via Nuitee
L
Liza • couple • gb
10
Outstanding Stay
Pros:

We had an outstanding stay. An upgrade on arrival made it wonderful. We took our adult children and they were blown away. The beds are extremely comfortable. Reception staff are so friendly. It is the best hotel in Bournemouth. Its our second stay already this year.

Cons:

Reception and the beds.

2026-02-24 • via Nuitee
A
ADELE • couple • gb
9
2026-02-23 • via Nuitee
M
Martin • solo_traveller • gb
8
Pros:

Dinner was 'good'; The portion was, I would say, 'adequate', rather than being a real plate full - even my kids when they saw the photo I sent them said the number of chips was meagre.

Breakfast was well laid out with adequate choice; more fruit would be appreciated.

Cons:

Holes in the carpets on the stairs; the place feels dated.

Room size was just adequate. nothing to shout about. nothing really to make you want to come back - and whilst it was all OK, I will look at other places to stay.

2026-02-13 • via Nuitee
D
Denise • solo_traveller • gb
6
Pros:

Denise xx

2026-02-12 • via Nuitee
B
Bradley • couple • gb
10
2026-02-09 • via Nuitee
B
Beatrice • couple • gb
7
2026-01-21 • via Nuitee
E
Eva • couple • gb
10
2026-01-20 • via Nuitee
J
john • couple • gb
8
WOULD STAY AGAIN
Pros:

LOVELY LARGE ROOM {FREE UPGRADE} MUCH APPRECAITED CLEAN AND WARM GOOD BEDS AND BEDDINGBRE

Cons:

CAR PARKING EXPENSIVE COULD DO WITH LOCAL AREA MAP

2026-01-20 • via Nuitee
M
Mark • couple • gb
10
Pros:

Everything

Cons:

Nothing

2026-01-20 • via Nuitee
M
Marian • family_with_children • gb
6
Pros:

Rooms were clean , comfortable and in good condition. Good selection at breakfast.

Cons:

The corridor/stairs are in need of redecoration. We had an evening meal in The Brasserie and the food was good however we felt that the decor was tired/dated and in need of refurbishment. The breakfast room was fine.

2026-01-20 • via Nuitee