Avatel Bukit Mertajam

Hotels
7 (397 reviews)
11, Solok Betek 1, Taman Seri Jaya , Bukit Mertajam , my

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Facilities

Express check-out
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Spacious rooms
Convenient location near amenities
Cons:
Cleanliness issues
Limited parking
Inadequate amenities

Categories

Cleanliness
5.08
Issues with cleanliness mentioned, including stains on blankets and clogged bathroom.
Service
8.05
Service is standard; some requests were met but daily cleaning was insufficient.
Location
7.59
Location is convenient and close to amenities, but proximity to a hostel is a concern.
Room Quality
7.04
Rooms are spacious and comfortable, but some maintenance issues were noted.
Amenities
6.07
Amenities like WiFi and bathroom equipment need improvement.
Value for Money
8.03
Fair value for the price paid, though expecting more in terms of service.
Food and Beverage
7.08
No specific mentions; assumed adequate as no positive or negative feedback present.
Overall Experience
7.05
Overall satisfactory experience despite notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:35

Property Description

Nestled in the heart of Bukit Mertajam, Avatel Bukit Mertajam is your perfect getaway for comfort and convenience.

Comfortable Accommodations
Enjoy spacious, air-conditioned rooms designed for relaxation, each equipped with a flat-screen TV and private bathroom facilities, ensuring a luxurious stay.

Family-Friendly Amenities
With family rooms available, Avatel is ideal for travelers of all kinds. Our dedicated staff is ready to ensure a memorable experience for everyone.

Prime Location
Conveniently situated near popular attractions like Sunway Carnival Mall and Penang Bridge, guests can easily explore the vibrant local culture and attractions.

Book your stay at Avatel Bukit Mertajam today and experience the perfect blend of comfort and charm!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 397 reviews
Cleanliness: 5.08
Service: 8.05
Location: 7.59
Room Quality: 7.04
Amenities: 6.07
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 7.05
M
magasparan • couple • my
9
2025-10-01 • via Nuitee
A
Aelvin lee • family_with_children • my
8
2025-09-29 • via Nuitee
U
Umar • solo_traveller • my
6
Pros:

The hotel is okay, close to 7-Eleven, and if you drive a little there are eateries. The room is also spacious and there’s a lift.

Cons:

Parking is limited, the blanket has some stains, and the bathroom is clogged. When showering, the water gets stagnant.

2025-09-20 • via Nuitee
C
Chia • family_with_children • my
8
2025-09-07 • via Nuitee
G
Gj • family_with_children • my
9
Pros:

Location and the room .. very clean and comfortable

Cons:

Toilet's cleanliness needs to improve

2025-09-06 • via Nuitee
• extended_group • my
6
good
Pros:

near KTM Bukit Mertajam. easy access to convenience store downstairs. The bed was comfortable. Not noisy although beside main road.

Cons:

The equipment could be maintained better. the hand bidet is spilling out water. it wets my pants. The free wifi is not very good, sometimes loading. even own network is loading, making it a bit challenging to browse internet

2025-09-03 • via Nuitee
M
Muhammad Syafiq Danial • solo_traveller • my
3
Cons:

tuala sarung bantal toilet semua kotor x berbaloi bayar better stay hotel lain

2025-09-02 • via Nuitee
L
lim • solo_traveller • my
4
2025-08-22 • via Nuitee
A
Allif • solo_traveller • my
9
2025-08-21 • via Nuitee
K
Kamarudzaman • family_with_children • my
10
2025-08-13 • via Nuitee
• solo_traveller • my
8
For the price I paid for it, it is quite comfortable in my time in need
Pros:

I like that it located exactly as close as possible to the place I need to go to during the stay. Since I'm staying for more than 5 nights, I requested for a more spacious room, which they deliver!

Cons:

There is no room services/ cleaning daily done since I'm staying for more than 1 night (5 nights to be exact). I need to put my waste basket outside the door for them to come and clean up. I also hate that the hot shower does not working properly and I need to settle for lukewarm/ cold shower everyday. Please be aware that the front of the hotel is very close to a foreign workers hostel. So there quiet a few of them lingering around at night, though as far as I'm concern no one bothered you at all. The parking space in front of the hotel is not exactly what I would call a proper parking space. It is jumble around and you may park at your own risk.

2025-08-11 • via Nuitee
S
Saroj Kumar • family_with_children • np
10
2025-08-11 • via Nuitee
C
CHONG • family_with_children • my
2
2025-08-09 • via Nuitee
(
(dvs) • review category business travellers • my
8
Very good
2025-08-01 • via Nuitee
A
A • review category business travellers • my
10
Confortable
Pros:

Keep up

Cons:

All running smooth

2025-08-01 • via Nuitee
S
Sivakumaran • review category business travellers • my
7
Good
2025-07-28 • via Nuitee
N
Norliyana • family with young children • my
10
Exceptional
2025-07-12 • via Nuitee
V
Vikneshvaren • young couple • my
1
DO NOT BOOK THIS HOTEL, from genius customers lvl 3
Pros:

Nothing specific

Cons:

Smells, bad aircon, bad location, unpleasant stuffs, rude staff , no water bottle given, no parking given

2025-07-09 • via Nuitee
R
Ram • review category business travellers • np
8
Nice
Pros:

Breakfast good location very easy to find

Cons:

Expensive

2025-06-23 • via Nuitee
M
Mohd • family with young children • my
8
Very good
2025-06-21 • via Nuitee