Narita Tobu Hotel Airport

Hotels
8.3 (20000 reviews)
Tokko 320-1 , Narita , jp

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Close to airport
Free shuttle service
Friendly staff
Cons:
Cleanliness issues
Heating problems

Categories

Cleanliness
7.51
Several reviews mentioned issues with cleanliness, particularly hair found in rooms.
Service
8.98
Praise for helpful and kind staff, especially regarding booking cancellations and shuttle services.
Location
9.02
Super close to airport with free shuttle services, ideal for travelers.
Room Quality
7.97
Most guests found the rooms clean, spacious, and comfortable.
Amenities
8
Free shuttle service and comfortable beds highlighted, but some concerns about heating.
Value for Money
8.46
Reviewers indicated satisfaction with the value relative to the services provided.
Food and Beverage
8.01
Solid breakfast offerings were mentioned positively.
Overall Experience
8.48
Overall satisfaction noted, with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:51

Property Description

Luxurious Amenities
Narita Tobu Hotel Airport offers a range of luxurious amenities, including a fitness centre with a swimming pool, sauna, and hot tub. Guests can relax and rejuvenate after a long day of travel.

Convenient Location
Situated just 10 minutes from Narita Airport via a complimentary shuttle, the hotel provides easy access for travelers. Additionally, it is a short distance from popular attractions such as AEON Shopping Mall and Shinsho-ji Temple.

Culinary Delights
Indulge in a variety of dining options at Narita Tobu Hotel Airport. From buffet meals to a la carte Chinese dishes at Oasis Restaurant, to sophisticated beverages at Compass Rose Tea & Bar Lounge, there is something to satisfy every palate.

Experience luxury, convenience, and exceptional dining at Narita Tobu Hotel Airport. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.3
Based on 20000 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
H
Holly • family_with_children • au
7
2026-03-08 • via Nuitee
A
Anne • solo_traveller • au
8
Convenient to stay for the night pre early morning departure
Pros:

Services were good.

Cons:

Free shuttle to the terminals

2026-03-08 • via Nuitee
J
Juan Manuel • solo_traveller • ar
4
Solo está muy cerca de Narita
Pros:

Nada

2026-03-07 • via Nuitee
P
Pearson • couple • us
9
Pleasant and convenient hotel near airport
Pros:

The shuttle was excellent and easy to use, The staff and checkin process were well organized. The room was clean and quiet. There is an on site restaurant and convenience store for food.

Cons:

NA

2026-03-07 • via Nuitee
S
Satoko • family_with_children • jp
8
便利。
Pros:

空港に近く、シャトルバスも全員が乗れるよう複数台用されていたこと。

Cons:

エレベーターのドアが思っていたより早く閉まること。

2026-03-07 • via Nuitee
K
KOUSUKE • extended_group • jp
6
2026-03-07 • via Nuitee
D
Derek • extended_group • us
9
2026-03-07 • via Nuitee
T
Teruaki_N • family_with_children • jp
8
Pros:

清潔で快適な部屋。コンビニと薬局が包設されており便利。無料シャトルバスがあり空港からのアクセスがよい。

Cons:

チェックインに時間がかかる。上の階の中国人客が夜遅くまで騒いでうるさかった。可能ならマナーを啓蒙して欲しい。
ベッドの照明のスイッチが壊れていた。

2026-03-07 • via Nuitee
S
sharee • extended_group • au
8
Second time we have stayed, great value for money and convenient.
Pros:

conveniently located near airport. Shuttle into town is a bonus and frequency of shuttle to airport good.

Cons:

Staff on check in was not very personable and did not make us feel welcome.

2026-03-07 • via Nuitee
A
Ana Clara • couple • ar
10
Muy cómodo si tenes que hacer escala en Narita
Pros:

Habitaciones amplias, desayuno muy completo

2026-03-07 • via Nuitee
楊雄皓 • couple • tw
10
2026-03-07 • via Nuitee
S
Samuel • family_with_children • es
8
Pros:

Easy to get to the airport. Within walking distance. Comfortable spacious rooms

Cons:

The spa was an extra fee and had limited hours

2026-03-07 • via Nuitee
J
JIADE • couple • cn
7
2026-03-07 • via Nuitee
W
watanabe • family_with_children • jp
5
2026-03-07 • via Nuitee
W
Wendy Yu Mei • family_with_children • us
10
The staffs are very good, and the room is great, very comfortable
Pros:

The hotel staff were very friendly.

2026-03-07 • via Nuitee
L
linchun • couple • au
10
非常便捷，去機場很方便，有大巴接送完全不用擔心誤機，價格非常優惠。酒店大堂有提供壓縮和稱重服務，對打包行李特別好。
Pros:

沒在酒店吃早餐

Cons:

冬天空調是固定製暖的，我們很熱但不能調整溫度，但他們給了我們風扇，所以還可以。

2026-03-07 • via Nuitee
K
Kannigar • family_with_children • th
7
Pros:

Near airport

Cons:

No bottles of water to drink in the room.

2026-03-07 • via Nuitee
K
Kyle • extended_group • au
10
2026-03-07 • via Nuitee
K
Kylie • couple • au
7
Great location for Narita airport and free shuttle bus. The buffet dinner was awesome.
Pros:

Close your the airport and free shuttle bus.
Loved the buffet dinner

2026-03-07 • via Nuitee
A
Ayumi • family_with_children • nl
10
Perfect location next to the aiport
Pros:

The location is perfect. It's a 5min walk from terminal 3 and there is a shuttle bus as well. The room was very big and comfortable with plenty of space for big suitcases. Big bathroom with a bath. Also they have a scale in the lobby to weigh your suitcase.

Cons:

Nothing. Everything was perfect and I would book this hotel again for my next visit.

2026-03-07 • via Nuitee