Sapporo Prince Hotel

Hotels
•
Prince Hotels & Resorts
8.2 (1737 reviews)
Chuo-ku Minami 2 Jo Nishi 11 , Sapporo , jp

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Cleanliness issues
Unfriendly staff

Categories

Cleanliness
7.66
The room felt stuffy and there was a strong mold smell in the bathroom; overall cleanliness below expectations.
Service
9.13
Most staff were helpful, but some were unfriendly; good service for the hotel tier noted.
Location
8.67
Convenient location near shopping and transport, although somewhat far from public transport in heavy snow.
Room Quality
8.12
Reasonable room size and comfort; however, some rooms were reported as small and noisy.
Amenities
8.15
Good amenities like hot springs and laundry, but some aspects such as public bath charges could be clearer.
Value for Money
7.61
Fair value given the price point; several complaints about the relation of cost to service received.
Food and Beverage
8.16
Breakfast buffet options were limited, contributing to dissatisfaction given the service price.
Overall Experience
8.13
Mixed feelings due to service and cleanliness issues; good specific experiences noted but overall disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:06

Property Description

City Views and Hot-spring Baths
Experience stunning city views from your room at Sapporo Prince Hotel, just steps away from Odori Park. Unwind in the hot-spring baths and indulge in a French dining experience on the 28th floor.

Convenience and Comfort
Enjoy free WiFi, satellite TV, and a bathtub in your air-conditioned room. Benefit from a free shuttle to JR Sapporo Train Station and a 24-hour front desk for all your needs.

Culinary Delights
Savor teppanyaki at Katsura Steak House, Chinese cuisine at Fuyo-Jyo, and drinks at Sky Lounge, all without leaving the hotel premises.

Book now to immerse yourself in luxury and convenience at Sapporo Prince Hotel.

Important information:

The Airport Limousine Bus from the hotel to New Chitose Airport is available between 07:00-11:00. For more information, please contact the hotel directly.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.2
Based on 1737 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.13
W
Wen Li • couple • tw
3
櫃檯態度極差
Pros:

溫泉有準備很多物品，另外付一千元

Cons:

櫃檯態度很差，用日文說，她要什麼都說沒有，連餐廳都沒有幫買早餐卷。

2026-03-28 • via Nuitee
H
hiromi • family_with_children • jp
10
2026-03-28 • via Nuitee
S
Sumi • family_with_children • jp
10
Pros:

朝食が素晴らしい
お土産ショップがあって助かった

2026-03-28 • via Nuitee
S
Sophia • family_with_children • au
10
2026-03-28 • via Nuitee
M
Masekake • couple • ls
8
Wonderful stay
Pros:

The view was beautiful, afternoon tea and happy hour.

Cons:

One of the Chinese staff was very dismissive and rude. Didn’t want to help check us in.

2026-03-28 • via Nuitee
A
Amorrut • family_with_children • th
10
อาหารเช้าดีงาม
Pros:

อาหารเช้าดีเยี่ยม ห้องกว้าง กระจกกว้าง นอนสบาย

Cons:

ที่ตั้งไม่เหมาะหากต้องเดินทางไปแหล่งท่องเที่ยว ต้องเดิน ไม่เหมาะกับผู้สูงอายุ

2026-03-27 • via Nuitee
Y
Yingying • family_with_children • tw
9
2026-03-27 • via Nuitee
D
Daiki • extended_group • jp
8
2026-03-27 • via Nuitee
K
Kwanchanok • couple • th
8
2026-03-27 • via Nuitee
N
NORIKO • couple • us
9
満足な3泊でした
Pros:

空港バスがホテルの前に泊まり便利だった。コンビニもあり歩いて行けるところにドラッグストアもあり買い物に適していた

Cons:

朝食が2日とも同じメニューだったからちょっと残念だけどお料理は美味しいでした。

2026-03-27 • via Nuitee
K
Kiyota • extended_group • jp
10
サイコー
2026-03-26 • via Nuitee
S
SANA • extended_group • jp
10
楽しかった
Pros:

お風呂とってもよかったです。ご飯もおいしかった。
お部屋もすごく過ごしやすかった。静かでした

Cons:

特にない

2026-03-26 • via Nuitee
J
Junji • family_with_children • jp
6
良かった
Pros:

金額がリーズナブルでした。

Cons:

2日目に国際館パミールの駐車場に停めたのですが、
行ったらシャッターが閉まっていて入れなかった。
どういう状況なのかフロントの方から説明があっても良かったのでは？
と思いました。

2026-03-25 • via Nuitee
今日快晴 • family_with_children • jp
8
Pros:

ビル街から離れており眺めがいいので
いつも使わせて頂いてます。

Cons:

特にありません。

2026-03-25 • via Nuitee
J
jason • extended_group • au
7
Some great staff so not so great..
Pros:

Like it and it’s in a great locations

Cons:

That you have to pay 8 to enter the bar on the top floor even though your a house guest

2026-03-24 • via Nuitee
今日快晴 • family_with_children • jp
8
2026-03-24 • via Nuitee
E
Ernesto T • family_with_children • br
7
Cons:

Devido ao layout redondo do hotel, os quartos são meio apertados, dificultando o manuseio das malas se estiver em três pessoas.

2026-03-24 • via Nuitee
まま • couple • jp
7
2026-03-23 • via Nuitee
T
TAJIMA • couple • jp
8
2026-03-23 • via Nuitee
M
Matsumoto • family_with_children • jp
7
2026-03-23 • via Nuitee