Sapporo Prince Hotel

Hotels
•
Prince Hotels & Resorts
8.2 (1995 reviews)
Chuo-ku Minami 2 Jo Nishi 11 , Sapporo , jp

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Cleanliness issues
Unfriendly staff

Categories

Cleanliness
7.66
The room felt stuffy and there was a strong mold smell in the bathroom; overall cleanliness below expectations.
Service
9.13
Most staff were helpful, but some were unfriendly; good service for the hotel tier noted.
Location
8.67
Convenient location near shopping and transport, although somewhat far from public transport in heavy snow.
Room Quality
8.12
Reasonable room size and comfort; however, some rooms were reported as small and noisy.
Amenities
8.15
Good amenities like hot springs and laundry, but some aspects such as public bath charges could be clearer.
Value for Money
7.61
Fair value given the price point; several complaints about the relation of cost to service received.
Food and Beverage
8.16
Breakfast buffet options were limited, contributing to dissatisfaction given the service price.
Overall Experience
8.13
Mixed feelings due to service and cleanliness issues; good specific experiences noted but overall disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:06

Property Description

City Views and Hot-spring Baths
Experience stunning city views from your room at Sapporo Prince Hotel, just steps away from Odori Park. Unwind in the hot-spring baths and indulge in a French dining experience on the 28th floor.

Convenience and Comfort
Enjoy free WiFi, satellite TV, and a bathtub in your air-conditioned room. Benefit from a free shuttle to JR Sapporo Train Station and a 24-hour front desk for all your needs.

Culinary Delights
Savor teppanyaki at Katsura Steak House, Chinese cuisine at Fuyo-Jyo, and drinks at Sky Lounge, all without leaving the hotel premises.

Book now to immerse yourself in luxury and convenience at Sapporo Prince Hotel.

Important information:

The Airport Limousine Bus from the hotel to New Chitose Airport is available at 9:38 am & 10:38 am. The schedule is subject to change. For more information, please contact the hotel directly.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.2
Based on 1995 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.13
O
Odesa Kolici • solo_traveller • it
9
Ottimo alloggio
Pros:

Camera spaziosa e ben tenuta e
La vista sulla città
L'accoglienza dello staff

Cons:

Purtroppo l'aria condizionata funzionava a scatti, ma nulla di troppo problematico dato che non faceva così caldo

2026-06-06 • via Nuitee
L
Lidor • couple • il
9
2026-06-06 • via Nuitee
S
Sangsan • solo_traveller • th
9
Pros:

Sapporo Prince Hotel

I booked this hotel nearly 10 months in advance and managed to get an Early Bird promotion for around THB 2,000 per night (Room Only), which was an excellent value for a hotel of this quality. I ended up staying here for four nights.
The Standard Twin Room was reasonably spacious, with enough room to comfortably open large suitcases. The room also included a small dining table and a work desk, making it convenient for both eating and planning the next day's itinerary.
My room faced the front of the hotel and offered a nice city view, including a distant view of the Sapporo TV Tower and the surrounding streets, which gave a great Sapporo city atmosphere.
Housekeeping cleaned the room every day, and having a FamilyMart located on the ground floor was extremely convenient for late-night snacks and drinks. The hotel also has a public onsen available for an additional fee, although I did not have a chance to try it.
One of the highlights was the excellent service from the staff. They were happy to store my luggage for several hours after check-out since I was taking a night bus to another city later that day.
The location is also quite convenient, with easy walking access to both Chuokuyakushomae Tram Station and Nishi-Juitchome Subway Station, making it easy to explore Sapporo and travel around the city.
Overall, this was a very comfortable stay and an outstanding value for money. If I can find a similar Early Bird rate in the future, I would definitely stay here again.

2026-06-06 • via Nuitee
M
mattyann • solo_traveller • jp
8
2026-06-05 • via Nuitee
明美 • couple • jp
10
快適
Pros:

いつも通りの安心して過ごせる場所でした

Cons:

特にありません

2026-06-05 • via Nuitee
K
Kerstin • couple • tw
8
Cons:

每次清潔後，廁所有一股臭味。

2026-06-05 • via Nuitee
T
Tsuyoshi • solo_traveller • jp
8
2026-06-04 • via Nuitee
M
masanori • solo_traveller • jp
10
2026-06-04 • via Nuitee
E
Evgeniy Dmitrievic • couple • de
10
Fantastic stay. We will come back.
Pros:

Perfect stay for us. Great Location. Staff was fantastic and super friendly. A family mart inside the hotel is so convenient. Complementary bus drive to Sapporo station. Very clean rooms.
We will come back again. Definitely a recommendation.

2026-06-03 • via Nuitee
A
AN-HUI • extended_group • tw
8
Pros:

距離大通公園、地鐵站不遠，很方便。

2026-06-03 • via Nuitee
J
Junichiro • solo_traveller • jp
9
2026-06-02 • via Nuitee
こうけつ • solo_traveller • jp
7
2026-06-02 • via Nuitee
T
TATSUYA • solo_traveller • jp
7
休養と旅行の拠点には最適
Pros:

特徴的な外観で分かりやすいのと、快適に過ごすことができたので良かったです。

Cons:

朝食の会場が混み合っていた点。

2026-05-31 • via Nuitee
F
FUKUDA • solo_traveller • jp
8
2026-05-30 • via Nuitee
R
Ricardo • solo_traveller • ar
9
2026-05-30 • via Nuitee
クー • solo_traveller • jp
9
Pros:

スタッフも親切で優しい。
お部屋の窓が大きいのが好き。
ロケーションも良い。
孫と泊まったらベッドの配慮や子供用スリッパと歯ブラシを準備してくれてありがたかった。

Cons:

以前は気にならなかったけど、今回は インバウンドの多さ。 外国人が多すぎて、いつもロビーにわんさか外国人がたむろしているのが、うるさいというか、以前の札幌プリンスホテルの静かな優雅な雰囲気ではなくなっていて残念。

2026-05-30 • via Nuitee
J
Joanne • solo_traveller • sg
8
Great location, huge rooms on Club floor
Pros:

We were upgraded to Club levels so the rooms were large and comfortable

Cons:

Lol I took a glass to another room for a drink. My glass was never replaced, I had to go get the glass back from the other room.
Are there many glass pinchers?
Breakfast was good enough, but not very imaginative as we stayed for 5 nights. There was no change at all in the spread.

2026-05-30 • via Nuitee
J
Junjiro • couple • jp
9
2026-05-29 • via Nuitee
K
Kosaka • solo_traveller • jp
8
Pros:

部屋が広かった。

Cons:

大浴場が有料

2026-05-29 • via Nuitee
Y
YICHUN • solo_traveller • tw
9
房間很大 住起來很舒適，員工服務都很周到，有浴場可泡。機場巴士就在門口 非常方便！
Pros:

空間寬敞 住起來很舒服！

Cons:

浴室有點霉味

2026-05-27 • via Nuitee