Sapporo Prince Hotel

Hotels
•
Prince Hotels & Resorts
8.2 (1737 reviews)
Chuo-ku Minami 2 Jo Nishi 11 , Sapporo , jp

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Cleanliness issues
Unfriendly staff

Categories

Cleanliness
7.66
The room felt stuffy and there was a strong mold smell in the bathroom; overall cleanliness below expectations.
Service
9.13
Most staff were helpful, but some were unfriendly; good service for the hotel tier noted.
Location
8.67
Convenient location near shopping and transport, although somewhat far from public transport in heavy snow.
Room Quality
8.12
Reasonable room size and comfort; however, some rooms were reported as small and noisy.
Amenities
8.15
Good amenities like hot springs and laundry, but some aspects such as public bath charges could be clearer.
Value for Money
7.61
Fair value given the price point; several complaints about the relation of cost to service received.
Food and Beverage
8.16
Breakfast buffet options were limited, contributing to dissatisfaction given the service price.
Overall Experience
8.13
Mixed feelings due to service and cleanliness issues; good specific experiences noted but overall disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:06

Property Description

City Views and Hot-spring Baths
Experience stunning city views from your room at Sapporo Prince Hotel, just steps away from Odori Park. Unwind in the hot-spring baths and indulge in a French dining experience on the 28th floor.

Convenience and Comfort
Enjoy free WiFi, satellite TV, and a bathtub in your air-conditioned room. Benefit from a free shuttle to JR Sapporo Train Station and a 24-hour front desk for all your needs.

Culinary Delights
Savor teppanyaki at Katsura Steak House, Chinese cuisine at Fuyo-Jyo, and drinks at Sky Lounge, all without leaving the hotel premises.

Book now to immerse yourself in luxury and convenience at Sapporo Prince Hotel.

Important information:

The Airport Limousine Bus from the hotel to New Chitose Airport is available between 07:00-11:00. For more information, please contact the hotel directly.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.2
Based on 1737 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.13
Y
YUTO • extended_group • jp
6
2026-02-14 • via Nuitee
S
Susumu • couple • jp
4
まあまあ。
Pros:

あまりない

Cons:

お風呂の清掃、ぬるぬるしてた。

2026-02-14 • via Nuitee
M
Mamoru • solo_traveller • jp
7
2026-02-14 • via Nuitee
P
PIN SYUAN • solo_traveller • tw
9
2026-02-13 • via Nuitee
M
Man yin • family_with_children • my
8
2026-02-12 • via Nuitee
K
KOK KIN • couple • mo
10
2026-02-12 • via Nuitee
C
Chiemi • extended_group • jp
9
清潔で気持ちいい
Pros:

スタッフの方々が、すぐに対応してくれました。

Cons:

アメニティが人数分無かった。

2026-02-12 • via Nuitee
K
KOK KIN • couple • mo
10
已經住了幾次的飯店
Pros:

去很多地方都方便。

2026-02-12 • via Nuitee
M
Maria • extended_group • jp
10
Fine, the beds could be softer.
Pros:

The location was good

Cons:

The onsen is extra fees for the guests, that makes no sense as it’s not a cheap hotel. Also the tattoo rules in place are outdated and should not be applied to foreign guests.

2026-02-12 • via Nuitee
O
Osamu • family_with_children • jp
8
Pros:

朝食バイキングが充実していた。
アクセスも良い

2026-02-12 • via Nuitee
M
MIREI • couple • jp
10
Pros:

露天風呂が最高でした！！

2026-02-11 • via Nuitee
Y
Yoshimoto • solo_traveller • us
10
Stayed warm in beautiful hotel while it snowed outside.
Pros:

Large comfy room with two twin beds. Fantastic breakfast

Cons:

The nonrefundable policy

2026-02-11 • via Nuitee
N
Nathan • couple • au
9
2026-02-11 • via Nuitee
Z
Zoccolan • family_with_children • jp
8
2026-02-11 • via Nuitee
C
ChaoChung • couple • jp
4
2026-02-11 • via Nuitee
C
Ching-Yi • extended_group • tw
8
整體不錯
Pros:

服務品質好，員工態度佳
房間乾淨

Cons:

電視沒有YT，Netflix

2026-02-11 • via Nuitee
S
Shih Han • couple • tw
7
Pros:

有飯店接駁很方便，房間空間也蠻大的

Cons:

位置離景點稍遠，走路都需要一段時間或是需要搭地鐵

2026-02-10 • via Nuitee
T
TZU-HSUAN • couple • tw
10
2026-02-09 • via Nuitee
H
Hsiu Feng • extended_group • tw
10
2026-02-08 • via Nuitee
H
Hsiu Feng • extended_group • tw
10
2026-02-08 • via Nuitee