Rafaelhoteles Atocha

Hotels
•
Rafaelhoteles
8.3 (3307 reviews)
Mendez Alvaro, 30 , Madrid , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Noise from outside
Cleanliness issues
High parking costs

Categories

Cleanliness
7.8
Several guests reported cleanliness issues, especially with the bathroom.
Service
9.3
Positive mentions of friendly and helpful staff.
Location
9.3
Great location for accessing transport and the city.
Room Quality
7.3
Rooms reported as old-fashioned and noisy.
Amenities
7.8
Some amenities lacking, such as a kettle and mini-bar.
Value for Money
7.3
Guests felt the price was too high for the quality offered.
Food and Beverage
8.8
Food quality was positively mentioned.
Overall Experience
8.8
Mixed experiences, some guests recommended the hotel despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:17

Property Description

Convenient Location near Madrid’s Transport Hubs
Located near Álvaro Mendez and Atocha, Rafaelhoteles Atocha provides easy access to Madrid’s high-speed train lines, making it a perfect choice for travelers looking for convenience.

Art-Filled Contemporary Design
Immerse yourself in the impressive artwork adorning the hotel, setting the stage for your exploration of Madrid’s renowned art galleries such as Reina Sofia, Prado, and Thyssen-Bornemisza.

Relaxing Terrace Garden and Lounge
Unwind after a day of sightseeing with a cocktail and delicious meal in the tranquil terrace garden. The comfortable lounge offers a cozy space to connect with loved ones before experiencing the city’s vibrant nightlife.

Book now for a memorable stay at Rafaelhoteles Atocha!

Important information:

Reservations of 5 rooms or more or for 10 nights or more may be subject to special conditions and supplements.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

The Hotel could send you a link to its secure payment platform for the payment of your stay once the cancellation period ends without charge, even if your reservation does not require payment in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for € 42.90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 3307 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 8.8
Overall Experience: 8.8
T
Tatiana • family_with_children • es
9
Super repetiría
Pros:

Estaba muy bien

2026-03-28 • via Nuitee
S
Suzana • solo_traveller • pt
8
2026-03-27 • via Nuitee
A
Antonio Carlos • solo_traveller • es
8
2026-03-26 • via Nuitee
P
Patricio Javier • couple • cl
9
2026-03-26 • via Nuitee
M
Marcos • solo_traveller • cl
8
Buena estadía pero falta de algunos servicios
Pros:

La cama

Cons:

Falta de cafetera

2026-03-25 • via Nuitee
A
Atish • solo_traveller • es
9
2026-03-25 • via Nuitee
P
Peter • couple • sk
10
2026-03-23 • via Nuitee
R
RODRIGUEZ PEREZ • couple • es
8
Cerca de la estación y limpio
Pros:

Que puedes ir por horas

Cons:

Cola para check in

2026-03-22 • via Nuitee
A
Anthony • couple • gb
8
Location walk away from town centre. Reasonable base for interrailers spending a few days in Madrid
Pros:

Good sized room. Excellent bed.

Cons:

Breakfast was fine. Dined in one night which was a mistake - shoe leather meat and overcooked fish. Coeliac options very limited.

2026-03-22 • via Nuitee
A
Alma Maria • extended_group • es
8
2026-03-22 • via Nuitee
I
Isa • solo_traveller • es
10
2026-03-21 • via Nuitee
M
Muñoz • solo_traveller • es
7
Correcto. Bien ubicado
2026-03-21 • via Nuitee
J
Janne • family_with_children • co
9
Comodisimo
Pros:

Comodidad

Cons:

Desayuno

2026-03-20 • via Nuitee
M
Marta • extended_group • es
10
RECOMENDABLE
Pros:

Está muy bien el hotel. Gente muy amable. Nos guardaron las maletas hasta que nos fuimos al ave.
Tienen agua para que te pongas cuando quieras a la entrada. Muy atentos

Cons:

Está un poco lejos del centro pero con metro se llega facil

2026-03-20 • via Nuitee
P
Papsaluka • solo_traveller • es
9
2026-03-19 • via Nuitee
L
Los Jesusitas • couple • es
10
Pros:

La amplitud de la habitación y el trato del personal.

Cons:

Nada

2026-03-19 • via Nuitee
Álvaro • solo_traveller • es
10
2026-03-19 • via Nuitee
M
Marco • solo_traveller • it
7
Ok per una notte , per lavoro
Pros:

Camera Spaziosa, posizione comoda per lavoro

Cons:

Bagno piccolo, angusto e scomodo
Camera spoglia e impersonale
La colazione proposta è inutilmente cara, basta girare l'angolo e andare in un bar per pagare un terzo.

2026-03-19 • via Nuitee
J
Javier • solo_traveller • es
7
2026-03-19 • via Nuitee
M
Mariana • couple • ar
10
Pros:

Muy lindo hotel

Cons:

Nada

2026-03-19 • via Nuitee