Résidence la Réserve Genève Ferney Voltaire

Hotels
7.6 (1766 reviews)
1 Avenue du Jura , Ferney-Voltaire , fr

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
5.56
Multiple guests mentioned a lack of cleanliness, with dirty rooms and facilities.
Service
9.03
Staff were noted as friendly and helpful in various reviews.
Location
9.07
Several reviews praised the location, particularly its proximity to amenities.
Room Quality
6.52
Rooms were described as outdated and in need of maintenance.
Amenities
7.05
Some amenities were adequate, but guests noted issues with room setups.
Value for Money
7.51
Though some mentioned high prices, others felt it was decent for the available services.
Food and Beverage
8.06
Breakfast and other food options received mixed reviews but were generally acceptable.
Overall Experience
8.03
While many guests had a few issues, the overall sentiment remained fairly positive amidst criticism.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:30

Property Description

Luxurious Accommodation
Résidence la Réserve Genève Ferney Voltaire offers air-conditioned studios and apartments with fully equipped kitchenettes, free fiber optic WiFi, and elegant bathrooms.

Relaxation and Wellness
Indulge in a delicious breakfast in the lounge overlooking the heated swimming pool, open seasonally, and unwind in the Turkish bath. Stay active with access to the on-site gym equipment.

Convenient Location
Situated near the Swiss border, just a short drive from Geneva and the Palexpo Convention Centre, this property is ideal for both leisure and business travelers.

Book your stay at Résidence la Réserve Genève Ferney Voltaire for a perfect blend of comfort, luxury, and convenience.

Important information:

Please inform the property at the time of booking the number of adults and children that will be staying with you.

Please note that if you stay for more than 7 nights, the daily cleaning service will be replaced by a weekly cleaning

Accommodations with a view of the park or pool is available upon request, subject to availability and for an additional charge.

Please note that for reservations of 5 or more rooms, different policies apply.

Once your reservation has been confirmed by the property, you will be required to pay a prepayment.

Please note that the property can only accommodate pets with a maximum weight of 30 kg or less. Dogs of category 1 and 2 are not permitted in the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 1766 reviews
Cleanliness: 5.56
Service: 9.03
Location: 9.07
Room Quality: 6.52
Amenities: 7.05
Value for Money: 7.51
Food and Beverage: 8.06
Overall Experience: 8.03
V
Viktor solo_traveller ch
10
Schönes Hotel mit Super Pool
Pros:

Das Personal war sehr freundlich und das Pool war bis 21:00 offen. Das Familienzimmer auf 2 Etagen hatte viel Platz und Stauraum mit gemütlicher Balkon.

Cons:

.

2026-07-25 via Nuitee
G
Greg couple ch
6
2026-07-25 via Nuitee
J
Josephine family_with_children dk
1
Avoid This Hotel! This was by far the worst hotel experience we have ever had. The property did not live up to the photo
Pros:

Pictures from booking.com

Cons:

Everything

2026-07-24 via Nuitee
I
Ibtissem couple it
10
2026-07-24 via Nuitee
J
jacqueline solo_traveller us
9
A comfortable, friendly, place to regroup after a long trip. I LOVED the outdoor space- pool,
Pros:

Copious breakfast with lunch a variety of breads, pastries( fresh) hams, cheeses , dairy and fruit.

Cons:

Freshen up paint in bathroom and hairdryer could be better- irritating to have it stop every couple of minutes and have to cool down before functioning again.

2026-07-24 via Nuitee
L
Luis Filipe Fernandes Lemos couple pt
9
Muito agradável
Pros:

Simpatia e disponibilidade

Cons:

Nada a assinalar

2026-07-21 via Nuitee
B
Britt Mulvad extended_group dk
8
2026-07-21 via Nuitee
Q
q8yousef couple kw
8
Pros:

موقع الفندق قريب من جنيف والمطار وبجانب الفندق كارفور الاحتياجات اليومية

Cons:

لا شي

2026-07-20 via Nuitee
R
Richard extended_group fr
10
2026-07-20 via Nuitee
A
ASA.DXB solo_traveller ch
10
Pros:

We had a wonderful stay at Résidence La Réserve. The apartments are spacious, spotless, comfortable and very well equipped, making them ideal for families. The location is excellent, just a few minutes from Geneva while offering a peaceful and relaxing atmosphere. What truly made our stay exceptional, however, was the staff. Every member of the team was warm, professional, attentive and genuinely welcoming. Their kindness and willingness to help made us feel at home from the moment we arrived. Hospitality of this quality has become quite rare, and the whole team deserves to be congratulated. We would gladly return and highly recommend this property.

Cons:

Cleaning could improve.

2026-07-20 via Nuitee
F
Fabienne family_with_children de
7
Nettes Personal. Bisschen eigensinnige Gegend
Pros:

Die Unterkunft ist solide. Definitiv in die Jahre gekommen (unsere klospülung ging nicht richtig). Aber tolles Frühstück und der Pool unschlagbar :)

Cons:

Es war einiges einfach alt, der Teppich und die Ausstattung der Küche

2026-07-19 via Nuitee
S
saad couple sa
10
Pros:

نظافه وقربه من المطار

2026-07-19 via Nuitee
C
Christophe couple fr
8
De bons équipements et un personnel très sympathique
Pros:

La résidence est proche d’un arrêt de transports en commun (« Ferney Poteries ») qui permet de rallier Genève facilement.
L’accueil est très cordial et le personnel est sympathique et d’une belle réactivité (quelques soucis techniques ont été réglés rapidement)
La résidence hôtelière est bien équipée avec une climatisation dans le studio, un coin cuisine correctement équipé. De plus il était bien situé, proche de la réception, de la piscine et du petit déjeuner.
De plus la résidence dispose d’une piscine de bonne taille, une salle de sport et un Hammam (que nous n’avons pas testé). Le parking est garanti et inclus dans le prix de location.
Le petit déjeuner est correct du point de vue du choix (salé et/ou sucré), même si les produits sont plutôt basiques en termes de qualité (pas de fait maison à priori)

Quelqu’un passe dans les chambres tous les jours pour rapidement faire le lit et changer, si besoin, des serviettes, etc...

Cons:

En revanche, il serait bon de mettre un balai à disposition car au bout de deux ou trois jours, le sol n’est plus très propre en particulier dans le coin repas. Le ménage une fois par semaine ne suffit pas dans ce cas là.

Si le parc de la résidence est très chouette, on ne peut pas en dire autant du quartier. La résidence est proche d’une zone commerciale veillotte, une rue assez circulante passe à proximité et l’aéroport de Genève n’est pas loin (et fenêtre ouverte cela s’entend parfois)

2026-07-19 via Nuitee
F
François solo_traveller ch
1
Mauvaise expérience
Pros:

L'emplacement, proche de l'aéroport et le petit déjeuner car nous sommes revenus pour le prendre le lendemain matin.

Cons:

L'accueil, la chambre n'était pas prête à 16h et nous avons attendu jusqu'à 18h. La chambre devait être prête à 15h. La chambre était sale, pas accueillante, il faisait extrêmement chaud et ça sentait le vieux, le renfermé. Ayant des doutes sur la propreté (nous étions avec nos enfants) nous sommes allés dormir dans un autre hôtel.

2026-07-19 via Nuitee
G
G.J.E. family_with_children nl
8
Een hotel met plussen en minnen, je kan makkelijk de bus pakken naar Genève.
Pros:

Het zwembad en de groene tuin zijn top, en het personeel is vriendelijk.

Cons:

De kamers zijn verouderd, maar wel ruim.

2026-07-17 via Nuitee
R
Rania family_with_children se
1
Vi bokade detta boende för en kort vistelse, jag min bebis, mina äldre föräldrar. Vi kommer till rummet det stinker mög
Pros:

Ingenting, det är inte i närheten av vad de visar på bilderna, servicen är under all kritik.

Cons:

Inget var bra, det var smitisigt, äckligt, stank, personalen var otrevliga och omänskliga.

2026-07-17 via Nuitee
E
Eric Hervé solo_traveller de
9
2026-07-17 via Nuitee
A
ASA.DXB solo_traveller ch
8
2026-07-17 via Nuitee
C
Cătălin couple ro
9
2026-07-16 via Nuitee
A
Alexiane couple fr
9
2026-07-16 via Nuitee