Hotel Menara

Hotels
8.6 (332 reviews)
Nezahualcóyotl 88, Del. Benito Juárez , Mexico City , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Lift / Elevator
Luggage storage
Tour desk
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Accommodating staff
Cons:
Cleanliness issues
Lack of basic amenities

Categories

Cleanliness
8.1
Some guests reported cleanliness issues, especially with the linens.
Service
9.6
Guests commended the accommodating and friendly staff.
Location
9.6
Proximity to key areas was praised, though some concerns about safety were noted.
Room Quality
8.1
Issues with room amenities like uncomfortable bedding and noise disturbances.
Amenities
7.6
Lack of basic amenities like a hairdryer and poor facility options.
Value for Money
9.6
Affordable pricing was appreciated, particularly given the service quality.
Food and Beverage
7.6
Missing in-house dining options led to dissatisfaction.
Overall Experience
8.6
Generally positive, with room for improvement in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:37

Property Description

Convenient Location
Located within close proximity to major attractions such as Museo de Memoria y Tolerancia and Metropolitan Cathedral of Mexico City, Hotel Menara offers easy access to the best of the city.

Comfortable Accommodation
Experience comfort in every room with amenities like a private bathroom, free toiletries, and a flat-screen TV with cable channels, ensuring a relaxing stay for all guests.

Nearby Attractions
Explore the vibrant surroundings with Zocalo Square, Palacio de Correos, and Museo de Arte Popular just a stone's throw away from the hotel.

Book your stay at Hotel Menara now to enjoy a convenient and comfortable experience in Mexico City.

Important information:

Policy group: RESERVATIONS WITH MORE THAN 5 ROOMS, GROUP POLICIES WILL APPLY, THE HOTEL WILL CONTACT YOUPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 332 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.6
Room Quality: 8.1
Amenities: 7.6
Value for Money: 9.6
Food and Beverage: 7.6
Overall Experience: 8.6
J
James • extended_group • au
6
Was good enough for a boys trip away
Pros:

The location of the hotel was really central which was great for seeing the city an surrounding sites

Cons:

That the fentanyl laneway across from the hotel had a lot of unsavoury characters

2026-03-13 • via Nuitee
R
Ruben • family_with_children • mx
10
Grandioso a
Pros:

El personal muy amable, te factura al momento, instalaciones limpias y funcionaled

Cons:

Atención

2026-03-09 • via Nuitee
S
Simon • couple • gb
9
Simple but clean comfortable and reasonable value
Pros:

Effortless stay, great location very handy for proximity to the Centro Historico, short walk to the metro. Plenty of secure parking, literally attached to the lobby.
Basic room but comfortable enough, good bathroom with a surprising good shower.
Value for money if your expectations aren't too high, slept well even having a room facing onto the road, rooms facing into the courtyard would be a safer bet to avoid noise though.
Ideal spot for a low stress stay at a good price on the edge of the historical centre.
Kept clean with daily cleaning of rooms and changing towels ect, helpful housekeeping staff flexible to requests.

Cons:

No toilet brush! Not uncommon in Mexico but so easily fixed!
Rooms are cleaned daily, having to request this not be done at reception is hit and miss, a no cleaning sign provided would make life easier.
Potentially noise from road facing rooms but surprisingly we found it fairly quiet through the night.

2026-03-06 • via Nuitee
R
Ruth • couple • ie
8
Thanks!
Pros:

Central location , friendly staff , good house keeping .

2026-03-06 • via Nuitee
E
Elizabeth • extended_group • us
10
Great place to stay
Pros:

Property was close to good food and places like the zocalo and Bella’s artes.

Cons:

At night a little too loud but it was a weekend so I understand people are out having fun.

2026-03-05 • via Nuitee
H
Heredia • family_with_children • mx
10
Excelente servicio del personal
Pros:

El servicio y la cercanía a los lugares que visitamos

Cons:

Todo excelente

2026-03-01 • via Nuitee
P
Paul • extended_group • mx
9
Pros:

La ubicacion me parecio muy buena. facil de llegar a varios lugares.

2026-02-27 • via Nuitee
P
Palacios Angel • family_with_children • mx
10
2026-02-24 • via Nuitee
A
Annur • couple • co
10
Una estadía muy tranquila y segura
Pros:

La atención y la limpieza de sus espacios, sencillo, callado muy bonito la persona que nos recibió muy amable y agradable, el personal de la limpieza desde luego también. Alla volveremos.

2026-02-24 • via Nuitee
D
Daniel Alberto • family_with_children • mx
10
Pros:

Excelente ubicacion, todo limpio, comodo

2026-02-24 • via Nuitee
S
Sánchez López • family_with_children • mx
10
Muy buena atención
Pros:

Diseño del lugar

Cons:

Nada todo bien excelente atención

2026-02-23 • via Nuitee
A
ALESSANDRO • solo_traveller • it
4
Per chi ha coraggio da vendere..
Pros:

Hanno accettato di tenermi il bagaglio per qualche ora dopo il check-out, cosa che ho apprezzato. Per il resto non mi piaciuto proprio niente..

Cons:

Hotel a dir poco obsoleto; si presenta male e quando entri comprendi che non è solo una sensazione. Il bagno intero andrebbe rifatto. Non c'è un armadio, il wc era macchiato di giallognolo e il tirante per la tenda della doccia arrugginito. Spazi inadeguati e sensazione di sporco. Purtroppo era anche rumoroso (almeno fino ad una certa ora) e per dormire ho dovuto mettermi i tappi.

2026-02-23 • via Nuitee
D
David GIOVANNI • family_with_children • mx
10
Pros:

Que puedes dejar tus cosas en lo que entras o bien si sales te lo resguardan

Cons:

Todo estuvo muy bien

2026-02-23 • via Nuitee
M
Mauricio • family_with_children • mx
8
Pros:

Por el precio, es buena opción, no son tan grandes como en las imágenes pero cumplen con su propósito. El elevador funciona bien

Cons:

No dejan botella de agua como en otros y el estacionamiento está saturado, necesitas dejar tu llave del auto para que lo acomoden

2026-02-23 • via Nuitee
A
Andrea • couple • mx
8
Cómodo pero faltan atenciones
Pros:

Solo nos quedamos una noche por un concierto, estuvo cómodo y a precio accesible.

Cons:

Precisamente por que solo fuimos por un concierto, al día siguiente nuestro vuelo salía de madrugada, le notificamos al recepcionista que nos hiciera el favor de llamarnos para levantarnos por si acaso, y aparte encargamos un taxi, pero ninguna de las dos cosas nos facilitaron, el teléfono de nuestra habitación estaba cortado, y justamente no estaba el recepcionista cuando estábamos por salir, así que pedimos UBER, corrimos con suerte que en la madrigada había. La televisión solo tiene canales de programación abierta

2026-02-23 • via Nuitee
F
Francisco • extended_group • us
10
Pros:

Very clean and location

2026-02-14 • via Nuitee
C
Catero • family_with_children • mx
9
Pros:

Gracias a los dos chicos de recepción, siempre fueron agradables atentos y reapetosos . En una ocasión mire a una chica en recepción Pero no tuve el honor de tratarla . Gracias al personal de limpieza .

Recomiendo la ubicación ☺️ .
La estación del metro muy cercas , Oxxo a la esquina ,
Cualquier antojito mexicano para desayunar , comer o cenar , no se batalla por nada .

Uber lo contraté del hotel al aeropuerto, muy barato , pague 65 pesos 😳" .

Que más le puedo pedir a la vida .

Ya son dos acciones que me ospedo y lo volvería hacer .

Espero pronto regresar 😚

Gracias

Cons:

Lo único que no me agrado y no es grave , el agua muy temprano no está tan caliente de la regadera , pregunté ? .
Respuesta 😊 cuentan con paneles solares . Bueno opte por bañarme a las 9 de la mañana y asunto arreglado , no hay por qué amargar los días .

2026-02-14 • via Nuitee
C
Cynthia • solo_traveller • mx
9
Pros:

Todo muy limpio

2026-02-13 • via Nuitee
L
Lopez • family_with_children • mx
9
Pros:

Que no hay ruido y está cerca del Zócalo

Cons:

Los locales que están en la esquina para entrar a la calle del hotel

2026-01-29 • via Nuitee
A
Agustin • couple • mx
5
En síntesis buen precio, atento el personal y si lo que quieren es llegar y descansar lo recomiendo.
Pros:

La cercanía al centro histórico, es una zona tranquila, fácil acceso, la cama amplia, tiene lo que necesitas para llegar y descansar, me hubiera gustado que tuvieran servicio de cafetería, esta cerca el oxxo pero seria bueno que contaran con una cafetera y vendieran café.

Cons:

El ruido del pasillo en la habitación y la cama, no se siento que me picaba, tal vez haya que limpiar los colchones o cambiarlos por nuevos.

2026-01-20 • via Nuitee