Hotel Ambassador Mérida

Hotels
•
Kavia Hotels
7.5 (1852 reviews)
Calle 59 x 68 No. 546 , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Good value for money
Cons:
Cleanliness issues
Poor room quality
Service inconsistencies

Categories

Cleanliness
5.89
Multiple mentions of poor cleanliness and maintenance issues.
Service
8.36
Service was mentioned positively, although some exceptions noted.
Location
9.4
Repeatedly noted as excellent location.
Room Quality
6.85
Complaints about room condition and amenities.
Amenities
6.88
Issues with facilities such as hot water and cleanliness noted.
Value for Money
7.34
Comments suggest it offers decent value but with notable issues.
Food and Beverage
7.39
General sentiment not explicitly mentioned but average for hotels of this type.
Overall Experience
7.86
Mixed reviews, but some guests appreciated the stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:55

Property Description

Luxurious Accommodations
Hotel Ambassador Mérida offers elegantly designed rooms with air conditioning, cable TV, and some with scenic pool or garden views. Relax in comfort with private bathrooms in each room.

Convenient Amenities
Enjoy the convenience of free WiFi, a restaurant, and a bar on-site. The 24-hour front desk ensures all your needs are met promptly during your stay.

Prime Location
Situated just 500 meters from the Main Square, our hotel provides easy access to Merida Cathedral and the Bus Station. The airport is also a short 5 km away, making travel a breeze.

Experience luxury, convenience, and a prime location at Hotel Ambassador Mérida. Book now for an unforgettable stay!

Important information:

Parking is available on request, but spaces are limited and availability is not guaranteed at all times.

For reservations with breakfast included, children staying for free are not included. You must pay for this service at front desk.

Payments made with some type of card will only be accepted at the establishment and the card holder must present the card and his official identification in force at the time of check-in.

Check-in takes place until 19:00. Guests planning to arrive later than these times are kindly requested to inform Hotel Ambassador Mérida in advance of their estimated time of arrival. Otherwise, the hotel will cancel the reservation after that time. Contact details can be found on the booking confirmation.

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7.5
Based on 1852 reviews
Cleanliness: 5.89
Service: 8.36
Location: 9.4
Room Quality: 6.85
Amenities: 6.88
Value for Money: 7.34
Food and Beverage: 7.39
Overall Experience: 7.86
G
GLORIA BELEM • extended_group • mx
10
Descanso
Pros:

Ubicación

Cons:

NO HABER DISFRUTADO MAS DIAS

2026-02-12 • via Nuitee
H
Heberto Ramon • family_with_children • mx
6
2026-02-12 • via Nuitee
P
Patricia • family_with_children • mx
10
Pros:

Me gustó mucho la tranquilidad y las personas MUY AGRADABLES TODO EXCELENTE

Cons:

La verdad nada de comentarios malos

2026-02-09 • via Nuitee
R
Rosenda • family_with_children • mx
9
Pros:

Es céntrico y tenía agua caliente

Cons:

La casa muy incómoda y las instalaciones ya algo viejas y descuidadas

2026-02-08 • via Nuitee
J
Johnycun • family_with_children • mx
7
Pros:

La cercanía al centro de la ciudad

Cons:

La limpieza de la habitación dejo mucho a desear, se ve que no hacen limpieza profundidad, a tal grado que queda polvo.
En la repisa de la cama principalmente

2026-01-30 • via Nuitee
M
Mario alejandro • family_with_children • mx
8
Estancia aceptable
Pros:

Instalaciones sencillas pero falta mantenimiento

Cons:

No cuentan con plancha y secadora básico de cualquier hotel

2026-01-29 • via Nuitee
J
Jose • solo_traveller • mx
6
2026-01-27 • via Nuitee
C
Carlos • solo_traveller • mx
10
Pros:

Lo céntrico del hotel y la oportunidad de obtener un precio accesible.

Cons:

No tengo comentarios para esta pregunta.

2026-01-26 • via Nuitee
C
Clarisa • family_with_children • ar
6
Hotel solo para dormir
Pros:

La cama

Cons:

Hotel literal solo para dormir. Es muy viejo

2026-01-24 • via Nuitee
B
Bermea • family_with_children • mx
8
Cons:

La persona de recepción una mujer muy amargada

2026-01-21 • via Nuitee
M
Mer marroq • family_with_children • mx
8
Bien
Pros:

Ubicación

Cons:

No hubo agua caliente

2026-01-21 • via Nuitee
A
ANGEL • solo_traveller • mx
9
Excelente estancia
Pros:

Excelente servicio y limpieza

2026-01-20 • via Nuitee
B
Becky • solo_traveller • ca
9
I’d return
Pros:

Location
Reasonable
Equipped
Staff

2026-01-20 • via Nuitee
J
Jose Manuel • family_with_children • mx
8
Buen logar a un costo accesible
Pros:

Ubicación y relación calidad-precio

Cons:

Qu no servían las apps de la televisión (youtube, cable, etc)

2026-01-20 • via Nuitee
R
Ricardo • couple • mx
7
Maso
Pros:

No comí ahi

Cons:

Habitación
Elevador
Estacionamiento, tiraron comida y olía feo

2026-01-20 • via Nuitee
A
Angélica • couple • mx
8
Comoda
Cons:

Falta limpieza

2026-01-20 • via Nuitee
F
Flor Ma • family_with_children • mx
8
COMODO Y FUNCIONAL
Pros:

LA UBICACION EXCELENTE PUEDES IR A CAMINAR POR LOS ALREDEDORES DEL CENTRO

Cons:

LA LIMPIEZA, DEBERIAN ESFORZARSE MAS, EN EL PISO HABIA POLVO SOBRE TODO A LADO Y DEBAJO DE LAS CAMAS

2026-01-19 • via Nuitee
P
perez uc • family_with_children • mx
10
Muy buen lugar
Pros:

La ubicación es lo mejor

Cons:

La regadera tenía fuga pero no era algo que molestara mucho

2026-01-19 • via Nuitee
E
EMILIANO ANDRES • solo_traveller • mx
10
bueno para ir de trabajo
Pros:

el aire acondicionado

Cons:

las almohadas estaban muy gordas

2026-01-19 • via Nuitee
A
Alejandra • couple • mx
9
Pros:

Dentro de lo que cabe bien

Cons:

El clima del cuarto no enfriaba bien

2026-01-19 • via Nuitee