The Riviera Hotel

Hotels
6.4 (1219 reviews)
23 Hornby Road , Blackpool , gb

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Family rooms
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Rude service

Categories

Cleanliness
4.1
Issues with mould and uncleanliness mentioned in several reviews.
Service
7.6
Mixed sentiments; some reviews highlight friendly staff, while others mention rudeness.
Location
8.1
Positive comments about the location, convenient for town and shopping.
Room Quality
5.1
Some comfort reported, but issues with infestations and maintenance.
Amenities
6.1
Basic amenities available, but several issues reported with cleanliness.
Value for Money
7.1
Generally good value noted, especially in context of location and price.
Food and Beverage
6.6
No specific mentions regarding food quality, deemed standard for hotel tier.
Overall Experience
6.5
Overall mixed feelings; some very satisfied, but several significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:47

Property Description

Central Beach Proximity:
Situated just 300 metres from Central Beach, The Riviera Hotel offers a prime location for beach lovers looking to soak up the sun and enjoy the sea breeze.

Family-Friendly Accommodation:
With family rooms available, The Riviera Hotel ensures a comfortable stay for guests of all ages, making it an ideal choice for families looking to create lasting memories together.

Convenient Amenities and Services:
From a bar and private parking to free WiFi and ticket services, The Riviera Hotel caters to all your needs, ensuring a hassle-free and enjoyable stay for every guest.

Experience the perfect blend of comfort and convenience at The Riviera Hotel. Book now for an unforgettable stay in Blackpool.

Important information:

Parking is subject to availability due to limited spaces.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs GBP 10 per day.

Location

Guest Reviews

6.4
Based on 1219 reviews
Cleanliness: 4.1
Service: 7.6
Location: 8.1
Room Quality: 5.1
Amenities: 6.1
Value for Money: 7.1
Food and Beverage: 6.6
Overall Experience: 6.5
D
donna • couple • gb
6
Pros:

clean room

Cons:

staff was never there

2026-01-20 • via Nuitee
M
Michelle • family_with_children • gb
1
Never again !
Pros:

Location

Cons:

Lack of facilities, being made to wait to check in as no one mans the property, so hot and no ventilation or fans provided, stink of shit throughout the property due to toilets backing up and not being sorted, being woke up by the manager screaming at the top of her voice arguing with resident in the early hours of the morning with no apologies, having no other place to sit other than hot rooms, no area outside to sit and cool other than the steps into the property, having to sleep on the floor on a blanket I brought myself due to the bed being soft and full of springs and lots of bugs biting you all the time in the room. Would not recommend or return !

2026-01-19 • via Nuitee
D
david • family_with_children • gb
9
2026-01-19 • via Nuitee
L
Lisa • family_with_children • gb
7
Had a great stay, is a basic hotel but perfect for what we wanted in our holiday! Thank you :)
Pros:

The hotel was fine nothing spectacular but worth the money! It is situated a street away from the main street in blackpool so 5* just for that alone! I didnt want anything fancy i have two kids so we just need somewhere safe to stay and relax when needed :) this was perfect for just that. We were upgraded when arrived so was delighted with that! It was myself and two kids so we were given a room with 3 beds instead of two :) which meant i did’nt need to share with one of my kids all week :) staff were friendly and were happy to help when we needed :) 5* for the staff :) overall would go back to stay there again :)

Cons:

Would be nice to have a cooked breakfast, but they dont do that here, which obviously i knew about before i booked it, so its no fault of thiers at all. Maybe would be good to leave an extra bin bag in the room for people staying, other than that we were happy with everything :)

2026-01-19 • via Nuitee
A
Alesha • family_with_children • gb
4
Pros:

Close to where I needed to be

Cons:

The beds where awful and uncomfortable

2026-01-19 • via Nuitee
C
Courtney • solo_traveller • gb
10
2026-01-19 • via Nuitee
S
Saeed • couple • gb
8
2026-01-19 • via Nuitee
R
Ruth • family_with_children • gb
3
Pros:

I hate giving bad reviews. 😞.

Cons:

I got woken up one morning to fire alarms going off. Then an electrical problems that lasted all day left and my plug wires exposed only for them to cover the exposed wires and plug with masking tape. Then gave me a kettle that smelt like someone had taken a dump in it. There was arguing and banging and shouting. I could hear the people nextdoor doing the deed.
The floor boards had collapsed in the room so the bedside table was tilted. damp running down the wall next to the window. Quilt covers in stains. I don't wanna think about what the stains were.
This place need a whole renovation.
And staff are not there to let you in you will have to wait around 15 mins after arrival.

2026-01-18 • via Nuitee
S
Stuart • family_with_children • gb
10
2026-01-13 • via Nuitee
T
Tim • solo_traveller • gb
8
Brilliant
Pros:

Excellent service

Cons:

Nothing

2026-01-11 • via Nuitee
P
Philip • family_with_children • gb
5
couple of improvements needed
Pros:

i did not stay at the riviera. i was moved to the address. so my review is for that. i had an ensuite. was clean.

Cons:

it had no wifi in the roon and the mattress was uncomfortable could feel springs

2026-01-10 • via Nuitee
K
Katrina • family_with_children • gb
7
Pros:

The location was good staff was friendly

Cons:

It was cold some times the heating work and sometimes it did not and the quilt was not good the cover keeped on coming of and there was no one about when we needed them

2026-01-07 • via Nuitee
P
Peter Hyde • family_with_children • gb
10
Good Value For Money 😊
Pros:

Nice Friendly Owners & Staff . Nice Comfortable Clean Warm Bed . It Was Warm In My Room & The Hotel Was Quiet . I Enjoyed My 10 Days Stay . Very Pleased . Good Value For Money .& Close To Town Centre ......

Cons:

Everything Was Good ...
I would Come Here Again 😊

2026-01-02 • via Nuitee
J
Jamie • couple • gb
1
Worst in Blackpool full of mould
Pros:

Leaving was the best part

Cons:

Everything staff so rude

2026-01-02 • via Nuitee
C
clare • solo_traveller • it
10
I slept very well and remained comfortable in my room, for the whole duration of the extended stay.
Pros:

The location is best placed for shopping and city centre shows.

Cons:

Nothing comes to mind

2026-01-01 • via Nuitee
C
clare • solo_traveller • it
8
Peaceful
Pros:

I enjoyed a quiet stay, and felt safe, alone, with the support of responsive staff.

2025-12-24 • via Nuitee
G
Graves • extended_group • gb
10
David Graves. Top COOL Landlord is ASH. Thankyou so much
Pros:

ASH WAS A REALLY NICE FRIENDLY TOP GUY AND NOT ANY PROBLEMS ALL WEEK.WE ARE NEEDING TO BOOK AND PAY OVER THE NEXT MONTH FROM NEXT 28th NOVEMBER THRU DECEMBER AND THE LANDLADY SAID WE CAN BOOK EXTRA,FOR £99 PER WEEK AND LANDLADY SAID WE CAN PAY THE MONTH IN ONE ON 28TH, CUZ WE WANT TO HOPEFULLY KEEP THE SAME ROOM 2 PLEASE, IF WE WANT FOR THE MONTH FROM 28TH AS SHE OFFERED US WEEK BY WEEK BUT WE WANT TO PAY THE MONTH SO NOT STRUGGLING 4 ACCOMADATION OVER XMAS SO SHE SAID TO BOOK ASAP WHEN WE GET PAID NEXT FRIDAY 28TH NOV. THANKYOU ASH. FROM DAVID GRAVES + BRYAN UPTON.

Cons:

.ALL WAS REALLY COOL + LOVED IT WAS QUIET AND NO WORRIES OR PROBLEMS ALL WEEK. ASH ONLY HAD TO KNOCK ON MY DOOR JUST ONXE ALL WEEK AND THAT WAS ONLY BCUZ WE FELT AS THO WE WERE BUGGING HIM JUST FOR COUPLE SACHETS OF MILK AND SUGAR. ASH SAID 2 MINUTES HE WILL BRING US SUGAR MILK BUT HE KNOCKED ON MY DOOR AFTER JUST ONE MINUTE HAHA.LOL. EXCELLENT QUIET PEACEFUL HOTEL. NOT ONE COMPLAINT AS ID HAVE TO MAKE UP AN EXCUSE AND LIE ABOUT ANY SUCH PROBLEMS. HAHA. JOKING. THANKYOU ASH AND RIVIERA STAFF. WE WILL DEFI BE BACK AS WE NEED TO STAY FOR FULL MONTH DEFO ON 28TH NOV.THANKYOU DAVID GRAVES

2025-12-19 • via Nuitee
Z
Zelah • extended_group • gb
7
2025-11-27 • via Nuitee
C
clare • solo_traveller • it
8
I would book again, if necessary
Pros:

I had a comfortable stay and was assisted by staff to be comfortable, whilst remaining almost entirely in the room for the full week of my stay.

Cons:

The WiFi was a little slow during the evening when the level of users increased, but was sufficient most of the time.

2025-11-27 • via Nuitee
A
Adam • family_with_children • gb
1
Pros:

Norhing

Cons:

Rude staff
Hot water takes 5 minutes to get to temperature
Damage and mold in bathroom
TV did not work
Carper dirty
Bed infestation
Broken furniture

2025-11-19 • via Nuitee