smartments Berlin Karlshorst

Hotels
•
SMARTments
8.3 (2005 reviews)
Treskowallee 115 , Berlin , de

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Allergy-free room
Emergency cord in bathroom
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Dirty rooms
Hot water issues

Categories

Cleanliness
6.94
Several reviews mentioned extremely dirty rooms and issues with heating.
Service
9.41
Positive feedback regarding staff helpfulness and service attitude.
Location
8.95
Convenient location near transport and amenities.
Room Quality
7.9
Mixed sentiments with some praise but a complaint about hot water and small beds.
Amenities
8.43
Basic amenities were present, but noted shortcomings in some basic equipment.
Value for Money
8.39
Reasonable pricing for the services offered.
Food and Beverage
7.44
Limited comments but some dissatisfaction with provided coffee capsules.
Overall Experience
8.91
General consensus was good, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:44

Property Description

Modern Accommodations
SMARTments business Berlin Karlshorst, located in Berlin, offers sleek accommodations just 8 km from East Side Gallery. Each unit includes a satellite flat-screen TV, private bathroom, and a fully equipped kitchen with a dishwasher. Guests can also enjoy the convenience of a microwave, coffee machine, and kettle in their room.

Convenient Location
Explore Berlin easily with Alexanderplatz just 11 km away and Berlin Schönefeld Airport a short 14 km from the hotel. Whether for business or leisure, SMARTments business Karlshorst provides easy access to key destinations in the city.

Free WiFi and More
Stay connected with complimentary WiFi throughout the property. Enjoy a comfortable stay with modern amenities and a welcoming atmosphere. Book your stay at SMARTments business Berlin Karlshorst now.

Important information:

For groups and obviously related reservations of 5 apartments or more, we reserve the right to adjust the cancellation conditions according to the group size.This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 3 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2005 reviews
Cleanliness: 6.94
Service: 9.41
Location: 8.95
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.44
Overall Experience: 8.91
P
Prashant • solo_traveller • in
7
A mixed bag
Pros:

The facilities, the comfort, the kitchen etc.

Cons:

No staff to handle query just an AI chatbot. Too far away from city.

2026-02-14 • via Nuitee
Z
Zsófia • solo_traveller • de
5
Pros:

A lokáció

Cons:

Nem volt már ajándék víz és sör sem. Régen mindig kaptunk. A paplan és párna nagyon pici, nem lehet komfortosan aludni vele.

2026-02-14 • via Nuitee
J
John • solo_traveller • ke
7
2026-02-12 • via Nuitee
A
Anja • couple • si
8
2026-02-11 • via Nuitee
A
AYDIN • solo_traveller • tr
9
Rahat ve konforlu
Pros:

Ulaşım kolaylığı,sakinliği ve rahatlığı çok iyi idi.

Cons:

oda temizliği daha sık yapılabilirdi.

2026-02-11 • via Nuitee
R
Rustam • couple • sk
8
2026-02-11 • via Nuitee
V
Vidmantas • extended_group • lt
8
A good place and worth staying here
Pros:

Very clean hotel and room. Excellent location. The only drawback is that the beds are very soft. Otherwise, everything was very good.

Cons:

The double bed was a bit too soft, but that was the only issue

2026-02-10 • via Nuitee
N
Nikos • couple • de
8
2026-02-09 • via Nuitee
R
Rati • couple • ge
10
2026-02-09 • via Nuitee
J
Janis • solo_traveller • lv
8
Cons:

Nav smart tv

2026-02-09 • via Nuitee
R
Rodrigo • solo_traveller • de
10
Pequeño departamento para breve estancia
Pros:

La habitación es muy amplia, con una pequeña sala y espacio para cocinar.

Cons:

Hay muy poco personal por si hay un problema. La calefacción de la habitación no funcionaba y el agua caliente no funcionó por un día.

2026-01-31 • via Nuitee
B
Brigitte • couple • de
8
2026-01-30 • via Nuitee
O
Oleksandra • couple • ua
10
2026-01-30 • via Nuitee
C
Cláudia • family_with_children • pt
7
Perfeita relação qualidade-preço
Pros:

Ótima relação qualidade preço. Boa localização sendo que tem o comboio mesmo ao lado para chegar facilmente ao centro da cidade. Bem climatizado. Espaço agradável. Possibilidade de fazer check in e out sem necessitar de funcionários presentes.

Cons:

Colchão e almofadas um pouco desconfortáveis. Casa de banho muito pequena. Uma das janelas estava estragada no entanto, como ponto positivo, foram bastante atenciosos em oferecer um novo quarto e ao tentarem arranjar o problema imediatamente.

2026-01-30 • via Nuitee
O
Olena • family_with_children • de
8
2026-01-29 • via Nuitee
H
Herman • family_with_children • ch
1
Pros:

Die Lage zimmer

Cons:

War dreckig nicht sauber zu lange check in! Keine echte support! Musste zimmer selber putzen! Keine Personal Keine zusammen arbeit ! Zimmer zum anschaffen lassen so sieht es aus! Nur Asiaten und russische frauen in diese Appartements schrecklich wie Mitarbeiter da putzen!!!

2026-01-29 • via Nuitee
M
Mariia Bulhak • family_with_children • ua
10
2026-01-29 • via Nuitee
V
Valeria • couple • it
8
Angenehm und mit allem was benötigt wird
Pros:

Lage

Cons:

Fahrstuhl war außer Betrieb und kein Personal vorhanden

2026-01-27 • via Nuitee
F
Falco • family_with_children • nl
6
Prijs kwaliteitsverhouding is goed
Pros:

De prijs kwaliteitsverhouding en het appartement is aantrekkelijk

Cons:

Inchecken rond half 4 lukte niet. Er loopt geen personeel rond. Alles gaat via tablets en ai klantenservice.

Keuken is een leuke extra. Wel flinke krassen in de anti aanbaklaag en de broodrooster was smerig.

2026-01-26 • via Nuitee
J
Judith • family_with_children • de
3
Durch Glück Zugang erhalten
Pros:

Das wir schließlich doch noch das zweite Zimmer, wie gebucht, durch Glück erhalten haben.

Cons:

Essbereich Lobby dunkel, zügig, äußerst ungemütlich. Zimmer mit defekter Heizung. Dafür mehrere elektrische Heizkörper machten das Zimmerchen nicht hübscher.

2026-01-26 • via Nuitee