The Knickerbocker

Hotels
9 (3195 reviews)
6 Times Square , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Cons:
Issues with temperature control
High pricing noted

Categories

Cleanliness
8.5
Mixed sentiment regarding cleanliness, with one review stating it was clean but others noting issues.
Service
9.5
Positive sentiment highlighted staff friendliness and helpfulness, especially Gania.
Location
9.5
Multiple reviews indicated great location near attractions, with safety noted.
Room Quality
8.5
Rooms described as spacious and quiet, but with some complaints about temperature control.
Amenities
9
Facilities noted as clean and functioning well, but minor complaints about some aspects.
Value for Money
8.5
Some reviews indicated prices were somewhat high for the experience.
Food and Beverage
9
Food received mixed reviews, but generally good with special mentions of dishes.
Overall Experience
9.5
Overall positive experiences with great service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:53

Property Description

Rooftop Terrace with Stunning Views

The Knickerbocker, located on Times Square, offers a breathtaking rooftop terrace with over 370 square meters of indoor and outdoor space. Enjoy panoramic views of the city skyline while sipping cocktails at St.Cloud.

Luxurious Room Amenities

Each room at the hotel is equipped with a flat-screen cable TV, laptop safe, mini fridge, and a desk. Relax in comfort with city views, plush bathrobes, and free toiletries in the en suite bathroom.

Convenient Location and Dining Options

With Bryant Park just a short walk away and the New York Public Library within minutes, guests have access to iconic NYC landmarks. Indulge in delectable cuisine at Charlie Palmer at The Knick and unwind with cocktails at St.Cloud or Charlie Palmer lounge.

Book your stay at The Knickerbocker for a truly unforgettable New York City experience.

Important information:

The Knickerbocker Hotel is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana are strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors provided by REST in its rooms. REST is a smart device that allows hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited. A nonrefundable $500 smoking fee will apply should a smoking event occur inside the hotel guestroom.

Please note, guests must be at least 21 years old to check-in.

Tickets, which can be purchased for an additional fee, are required for entry to St Cloud Rooftop on New Year's Eve.

Please note that group policy applies when more than 7 rooms are booked. This includes a cancellation policy of 30 days prior to arrival instead of 24 hours.
A mandatory fee is applicable per room per night. It includes the following:
- Unlimited WiFi for all devices
- Unlimited local, long-distance and international calling
- Unlimited access to nytimes.com and ft.com
- Wardrobe storage and nightly shoeshine
- 24-hour access to fitness center
- Two bottles of water dailyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 165 per day.

Location

Guest Reviews

9
Based on 3195 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
A
Aurora extended_group it
8
2026-02-14 via Nuitee
M
michael couple gb
7
good location,good sized rooms
Pros:

location

Cons:

price of cocktails

2026-02-14 via Nuitee
A
Amy solo_traveller gb
8
Pros:

Great location, quiet, clean and comfortable

Cons:

Scaffolding outside the window

2026-02-13 via Nuitee
M
marylD3478SP Couples
10
Amazing staff and excellent location
Pros:

This hotel was unbelievably well located, especially for Broadway and the subway. Everyone that we encountered was extremely helpful and kind. Concierge was incredibly helpful, explaining the subway system and made it so easy and manageable for us. I cannot recommend this hotel enough and we will definitely stay there again if given the chance.

2026-02-12 via Tripadvisor
A
Akiva extended_group fr
10
2026-02-12 via Nuitee
A
Anja couple at
10
Pros:

Rooms are great

2026-02-12 via Nuitee
S
S2089CTdebbies Couples
10
Great hotel!
Pros:

The Knickerbocker was such a pleasant surprise!
The accommodations were amazing and the staff was very friendly. Reasonably priced and great location to get around.

2026-02-11 via Tripadvisor
S
stevenmG5477YQ Family
10
Perfect location and upscale. Amazing service.
Pros:

We had a great time. The location could not have been better and the service was amazing. It was nice to have a quite safe space in the chaos of Times Square.

2026-02-11 via Tripadvisor
P
Passenger21250991250 Couples Buckingham, Aylesbury Vale, Buckinghamshire, England
10
Fabulous!
Pros:

The hosts were fantastic, the doormen were great and the breakfast team- specifically Gania was amazing.
Nothing was too much trouble and they made us very welcome

2026-02-11 via Tripadvisor
A
Avner couple gb
8
Pros:

Location is great

Cons:

The staff wasn’t so kind
Over charge me for early check in even room was empty
And I didn’t stay for the night even that they asked an additional 300$

2026-02-11 via Nuitee
S
Sancy2014 Family Little Rock, Arkansas
10
Fantastic Hotel!!
Pros:

My daughter and I stayed for 5 nights. From Checkin to Checkout the whole week was superb! Fantastic service, Big double bed room, very nice breakfast and convenient to subway stops. Although it was in a busy location in Manhattan it was extremely quiet inside the hotel rooms and the restaurants. Our server Gania was a delight each morning!!

2026-02-10 via Tripadvisor
C
Coastal760822 Business
10
Love Knickerbocker
Pros:

Love the Knickerbocker hotel, it is clean, well attended by staff and close proximity to my office. Will be back

2026-02-10 via Tripadvisor
P
paulcV7136DJ Couples
10
A wonderful experience
Pros:

Fantastic experience at the knickerbocker hotel. Staff excellent a big thank you to Houcing and Gania their service was outstanding. Facilities at the hotel super rooms clean modern and very well maintained. Location you could not ask for better in the the city looking forward to returning thank you Knickerbocker to all the staff

2026-02-10 via Tripadvisor
D
Donnacowden Couples
10
Best hotel in New York
Pros:

The best hotel in New York we have stayed in many . The staff are a credit to you especially the breakfast staff we had lovely chats with Gania she was so lovely and could not do enough for you . The bedrooms are spotless and the rooms very comfortable. Highly recommend.

2026-02-10 via Tripadvisor
D
D7129JJaudreys Couples
10
Fantastic experience
Pros:

Wonderful stay at the Knickerbocker.
From check-in to check-out we were made to feel welcome and valued.
The room was large, comfortable and exceptionally clean.
Nothing was too much trouble and the whole staff team throughout the hotel are worthy of 10/10 for customer service.
Special thanks go to J the concierge and the front of hotel team - you are amazing!
I am lucky enough to have travelled to many countries and stayed in many hotels but the Knickerbocker is top of my list.
Thank you again!

2026-02-10 via Tripadvisor
M
Maria Carolina extended_group co
10
2026-02-09 via Nuitee
T
T1775NCnancyt Family
10
Birthday celebration
Pros:

Nico and Victor were awesome! WE could not have been more pleased with the service and accommodations. Our only disappointment was that we couldn’t stay longer!

2026-02-08 via Tripadvisor
L
L9913EYdonnap Solo travel
10
Worth it!
Pros:

Amazing service.
Perfect location to see a show or catch the MTA.
Don't skip the delicious Akoya restaurant. Very unique take on food.
While there, check out the view .
This was a lovely stay

2026-02-08 via Tripadvisor
A
A8875AKkatherinem Friends getaway
10
I'm Never Staying Anywhere Else!
Pros:

This hotel is in the perfect location: minutes from the Broadway theaters, steps from the subway. The Big Bus tours pick up right in front of the hotel doors. You will not find a more convenient hotel. The staff was always kind, courteous, and ready to assist. This is a gorgeous hotel and was the icing on our cake for an amazing trip to NYC.

2026-02-07 via Tripadvisor
F
FernandezBarillas Business New York City, New York
10
Knickerbocker Excellence
Pros:

Fantastic experience at the excellent Knickerbocker Hotel. It’s unquestionably the best hotel in the area and the staff are nothing short of amazing. The dining revenues, housekeeping, front desk are outstanding. Shoutouts to Gania and Houcine in Charlie Palmer and Luz along with the entire front desk team. Looking forward to coming again.

2026-02-07 via Tripadvisor