Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
friendly staff
great location
Cons:
limited amenities
no elevator

Categories

Cleanliness
8.31
Rooms were clean and tidy as mentioned in multiple reviews.
Service
9.28
Staff were helpful and friendly, arrangements like airport transfers added value.
Location
9.32
Hotel is centrally located in the heart of the old town, close to historical sites.
Room Quality
8.77
Rooms are spacious, although some amenities like fridge were reported as faulty.
Amenities
7.8
Limited amenities like absence of an elevator and lack of kettle in rooms.
Value for Money
8.76
Good value due to location and room quality, despite missing amenities.
Food and Beverage
7.81
No breakfast or dining options mentioned, only a common area.
Overall Experience
8.78
Overall enjoyable stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:46

Property Description

Historic Charm in the Heart of Sarajevo's Old Town

Convenient Location and Surroundings

Hotel Divan offers a cozy stay in the heart of Sarajevo's Old Town, just steps away from the bustling Baščaršija District. With free Wi-Fi, air-conditioned rooms, and balconies overlooking the city, guests are sure to enjoy a comfortable retreat. The hotel's proximity to the tram station and main attractions makes it a perfect choice for exploring the city.

Cultural Immersion and Guided Tours

Immerse yourself in Sarajevo's rich history with free daily city tours and easy access to cultural monuments like the Sarajevo Museum and Gazi Husrev-Beg Mosque. After a day of exploration, unwind in well-appointed rooms and wake up to a delicious continental breakfast buffet at Hotel Divan.

Plan your stay now and experience the best of Sarajevo at Hotel Divan.

Important information:

Guests are kindly requested to confirm their reservation with the hotel at least 48 hours in advance of their estimated arrival time. Guests who will arrive after check-in time are also requested to inform the hotel in advance. Contact details can be found in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 164 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
M
MEHMET • couple • tr
9
2026-01-19 • via Nuitee
M
MUSTAFA ENSARİ • solo_traveller • tr
10
Pros:

Otel değil sanki kendi evinizde konaklıyorsunuz hissini yaşıyorsunuz.Ayrıca çarşı otelin hemen arkasında başlıyor.

2025-12-29 • via Nuitee
M
Mehmet • extended_group • tr
8
2025-12-22 • via Nuitee
A
Ahmet ÇAKIR • couple • tr
8
2025-12-13 • via Nuitee
S
Semih • couple • tr
3
2025-11-24 • via Nuitee
K
kerem • couple • tr
8
2025-11-12 • via Nuitee
D
Devrim • couple • gb
10
2025-11-06 • via Nuitee
L
leonardo18z • extended_group • it
7
Tutto bene, posizione invidiabile
Pros:

Il punto forte è la posizione a ridosso della zona pedonale/antica. "Hotel" di sole 4 camere a due piani, senza reception (se si arriva in orari strani ti danno il codice per entrare e trovi le chiavi della camera) e viene la signora a completare il check-in quando concordato (meglio comunicare più velocemente via WhatsApp). Camere normali e bagni normali, puliti. Wi-Fi abbastanza veloce (e non è scontato a Sarajevo).

Cons:

Davanti passano tram in continuazione facendo vibrare (leggermente) il tutto, ma si riesce a dormire, le finestre sono ben spesse (eravamo al secondo piano, al primo chissà). Si potrebbe mettere un bollitore in camera per farsi the/caffè visto che c'è la sala ma la colazione non è prevista (forse in alta stagione) e non c'è alcun distributore automatico.

2025-10-28 • via Nuitee
C
Cornelia • couple • hr
10
Pros:

Sve je bilo super.Sobe ciste uredne,osoblje ljubazno.

2025-10-13 • via Nuitee
B
BBC GIDA TURIZM Ve SAN. Ltd Şti • solo_traveller • tr
10
2025-10-01 • via Nuitee
K
Karoline
8
Pros:

The room and location was great to walk around. The room fridge was not working. The hotel had a tram in front so it rumbled at all hours which woke me up and on Friday evening the pub across the street was quite loud. Other than that the hotel was fine.

2025-09-25 • via Nuitee
S
scott
8
Pros:

Staff didnt receive our Expedia reservation so we were locked out untill a staff member showed up.

2025-09-21 • via Nuitee
A
ABDOLKAREEM • family_with_children • sa
8
اقامة كانت جميلة وموظفون رائعون
Pros:

موظفون الاستقبال رائعون
والمكان في قلب التاريخ
قريب من كل المعالم التاريخية

Cons:

لا يوجد مصعد

2025-09-05 • via Nuitee
A
adnan • couple • tr
6
2025-08-28 • via Nuitee
S
Silvia • couple • es
6
2025-08-26 • via Nuitee
T
Tahir • family_with_children • no
5
Nesten ok
Pros:

Safen fungerte ikke og master key var gitt men det var vansker med å åpne og luke..

Cons:

Resepsjonen var ok men veldig lite bemanning ...

2025-08-19 • via Nuitee
G
Gizem • couple • tr
10
2025-08-19 • via Nuitee
A
Ahmed • couple • sa
5
غير مريح والموظفين غالبا لا يكونوا متواجدين والمكان ضيق
Pros:

الموقع فقط

Cons:

اغلب الأشياء لم تعجبني

2025-08-18 • via Nuitee
M
Mahira • extended_group • at
8
2025-08-18 • via Nuitee
M
Murilo Henrique • couple • it
7
2025-08-17 • via Nuitee