West Hampstead Serviced Apartments by Concept Apartments

Hotels
8.4 (1145 reviews)
West End Lane , London , gb

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Facilities

Non-smoking rooms
Non-smoking throughout
Allergy-free room
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Invoice provided
Guests can opt-out any cleaning services during stay
Property cleaned by professional cleaning companies
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Positive Service
Cons:
Noise issues
Small room sizes
Missing amenities

Categories

Cleanliness
7.99
General sentiment indicates high cleanliness, but occasional noise issues and small lavatory spaces were noted.
Service
8.96
Positive feedback on staff attentiveness and customer service.
Location
9
Excellent location near public transport and attractions.
Room Quality
7.95
Rooms are clean, but some reported noise and small sizes.
Amenities
8.48
Basic amenities are present, though a few guests mentioned missing items like oil or microwaves.
Value for Money
8.44
Favorable pricing considering the location and cleanliness.
Food and Beverage
7.99
Coffee capsules were provided, but limited kitchen supplies were reported.
Overall Experience
8.36
Overall satisfaction, with recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:37

Property Description

Convenient Location
Located in the heart of Camden, West Hampstead Serviced Apartments offer easy access to popular attractions like London Zoo, Camden Market, and Portobello Road Market.

Modern Amenities
Enjoy the comfort of fully equipped kitchenettes, flat-screen TVs, and free WiFi throughout the property. The walk-in showers, hairdryers, and cozy dining areas provide a homely touch to your stay.

Nearby Transport Links
With Euston Station and Paddington Station a short distance away, exploring London is convenient. Additionally, being close to Lord's Cricket Ground and Regents Park adds to the appeal of this accommodation.

Experience the best of London at West Hampstead Serviced Apartments. Book now for a memorable stay!

Important information:

The property operates a self-check-in system, and the apartments/units are self-serviced/self-contained. You will receive an email containing your arrival information via email 2 days prior to your arrival, sent at 2 pm. If you have booked within 3 days of arrival, you will receive your arrival information shortly after the booking is confirmed on our system. If you do not receive this information, please contact the property immediately. Please note that the building does not have air-conditioning, but central heating and separate fans are provided. The building does not have a elevator Identification (Passport or ID) may be requested of guests by the property for local bookings. Driver’s license not accepted. Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try its best to do so wherever possible. The Serviced Apartments have a strict maximum occupancy of 2 people and do not allow children or additional adult guests. There are no sofa beds, cots, or twin beds. Please note the weekly service cleans are carried out for stays that are 8 days or more. The cleaning will not be carried out if the guest is in the room. Guests need to vacate the room while the room is being serviced. Disclaimer of internet service: The Wi-Fi provided is purely a complimentary service, which is serviced through a 3rd party supplier. It is intended purely for personal use and cannot be relied on for professional use. If you do experience issues, please notify us and we will our utmost to work with the 3rd party supplier to make sure that this is dealt with as swiftly as possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1145 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.36
S
Salim • couple • gb
8
2026-02-26 • via Nuitee
A
Alessia • couple • it
10
Pros:

Ambiente pulito,accogliente, con buon riscaldamento . Vicinissimo all’underground di West Hampstead ma anche alla stazione per il treno Gatwick.

2026-02-23 • via Nuitee
S
Shamalee • extended_group • ch
9
Excellent location and very very clean! The cleanliness is usually difficult to find in London
Pros:

Very clean 👌

Cons:

Instead of paving the garden they should have left it green for the bees and butterflies. Some raised beds with native plants would be good

2026-02-23 • via Nuitee
P
Pablo • couple • es
9
2026-02-22 • via Nuitee
L
Lovisa • couple • se
8
2026-02-13 • via Nuitee
M
Maria Rita • solo_traveller • fr
10
Very nice!
Pros:

Very high level of cleanliness. It's rare to find something like that. The apartment I got was very simple but there is everything you need for a short stay. Very nice communication with the host. The area around the apartment is really nice.

2026-02-10 • via Nuitee
K
Katrina • solo_traveller • gb
10
Pros:

I really enjoyed my three night stay. Very clean and well thought out apartment which had everything I needed. Great location, very quiet at night and loved the underfloor heating! Will definitely book again.

2026-02-09 • via Nuitee
B
Braceli • couple • es
9
2026-02-09 • via Nuitee
Z
Zaira • couple • es
10
2026-01-30 • via Nuitee
A
Atli Thor • solo_traveller • dk
9
Cons:

Pillows too thin.

2026-01-30 • via Nuitee
D
Dönmez • solo_traveller • ie
9
Pros:

It was clean and handy location.

Cons:

We forgot our wallet and realised after we checked out. They were not so helpfull and asked money for to keep our wallet in safe box just for a day. Yeah they asked 18 pound. Everything was okey except that

2026-01-29 • via Nuitee
F
Francesco • couple • it
9
2026-01-28 • via Nuitee
K
Kate • solo_traveller • gb
9
2026-01-28 • via Nuitee
F
Finnegan-Clarke • solo_traveller • gb
9
2026-01-27 • via Nuitee
J
Jayantilal • couple • za
9
Cons:

1) A mirror is required in the room.
2)A slightly stronger extractor in the bathroom.
3) The two chairs need to be stronger, they are a little flimsy!
I tried not to lean back just in case !
4) just little things will make it 10 out of 10 🤗

2026-01-27 • via Nuitee
K
Kenza • couple • fr
9
Super
Pros:

L’emplacement

Cons:

Salle de bain un peu petite mais pas dérangeant pour un court séjour

2026-01-27 • via Nuitee
C
Claire • couple • gb
6
It’s an amazing location,lots to do,transport links. You can get other noisy occupants
Pros:

Love the location,very clean. Bathroom has heated floor,black out blinds. Feels safe and lots of coffee/tea

Cons:

The mattress is too soft for my liking. Very hit and miss with noise from rooms above and below.

2026-01-26 • via Nuitee
D
David • couple • es
3
Pros:

La ubicación, inmejorable. Supermercados y zona de ocio al lado y metro en la puerta.

Cons:

Tuvimos problemas con un ratón. La solución que me dieron fue bastante ineficiente ya que tan solo colocaron un par de toallas en unos muebles, dejando el resto sin cubrir.

2026-01-25 • via Nuitee
M
Martynas • couple • lt
8
Good stay, good place if you’re looking for stay overnight and you’re travelling
Pros:

Very clean, coffee machine, good location, clear instructions for everything

Cons:

The sound isolation was very poor, loud noises early in the morning, the bed was quite narrow and noisy

2026-01-25 • via Nuitee
J
Jaka • couple • gb
9
2026-01-24 • via Nuitee