West Hampstead Serviced Apartments by Concept Apartments

Hotels
8.4 (1145 reviews)
West End Lane , London , gb

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Facilities

Non-smoking rooms
Non-smoking throughout
Allergy-free room
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Invoice provided
Guests can opt-out any cleaning services during stay
Property cleaned by professional cleaning companies
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Positive Service
Cons:
Noise issues
Small room sizes
Missing amenities

Categories

Cleanliness
7.99
General sentiment indicates high cleanliness, but occasional noise issues and small lavatory spaces were noted.
Service
8.96
Positive feedback on staff attentiveness and customer service.
Location
9
Excellent location near public transport and attractions.
Room Quality
7.95
Rooms are clean, but some reported noise and small sizes.
Amenities
8.48
Basic amenities are present, though a few guests mentioned missing items like oil or microwaves.
Value for Money
8.44
Favorable pricing considering the location and cleanliness.
Food and Beverage
7.99
Coffee capsules were provided, but limited kitchen supplies were reported.
Overall Experience
8.36
Overall satisfaction, with recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:37

Property Description

Convenient Location
Located in the heart of Camden, West Hampstead Serviced Apartments offer easy access to popular attractions like London Zoo, Camden Market, and Portobello Road Market.

Modern Amenities
Enjoy the comfort of fully equipped kitchenettes, flat-screen TVs, and free WiFi throughout the property. The walk-in showers, hairdryers, and cozy dining areas provide a homely touch to your stay.

Nearby Transport Links
With Euston Station and Paddington Station a short distance away, exploring London is convenient. Additionally, being close to Lord's Cricket Ground and Regents Park adds to the appeal of this accommodation.

Experience the best of London at West Hampstead Serviced Apartments. Book now for a memorable stay!

Important information:

The property operates a self-check-in system, and the apartments/units are self-serviced/self-contained. You will receive an email containing your arrival information via email 2 days prior to your arrival, sent at 2 pm. If you have booked within 3 days of arrival, you will receive your arrival information shortly after the booking is confirmed on our system. If you do not receive this information, please contact the property immediately. Please note that the building does not have air-conditioning, but central heating and separate fans are provided. The building does not have a elevator Identification (Passport or ID) may be requested of guests by the property for local bookings. Driver’s license not accepted. Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try its best to do so wherever possible. The Serviced Apartments have a strict maximum occupancy of 2 people and do not allow children or additional adult guests. There are no sofa beds, cots, or twin beds. Please note the weekly service cleans are carried out for stays that are 8 days or more. The cleaning will not be carried out if the guest is in the room. Guests need to vacate the room while the room is being serviced. Disclaimer of internet service: The Wi-Fi provided is purely a complimentary service, which is serviced through a 3rd party supplier. It is intended purely for personal use and cannot be relied on for professional use. If you do experience issues, please notify us and we will our utmost to work with the 3rd party supplier to make sure that this is dealt with as swiftly as possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1145 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.36
S
Sofia Carola • couple • it
10
2026-03-28 • via Nuitee
S
Smith • couple • gb
9
Very satisfied for our short stay
Pros:

Good location very clean and smooth entry and exit

Cons:

Na

2026-03-28 • via Nuitee
S
Stephen • couple • ie
8
2026-03-27 • via Nuitee
C
Cindy • couple • ch
8
Studio bien situé, parfait pour quelques jours à Londres
Pros:

Très proche des transports (métro, overground, bus) supermarchés et restaurants tout près dans le quartier.

Cons:

Notre studio était au dernier étage sans ascenseur ce qui n’était pas un problème pour nous mais qui pourrait l’être pour certains.

2026-03-25 • via Nuitee
R
RAAB • couple • fr
8
PRATIQUE ET CALME
Pros:

La propreté, le côté très pratique de l'appartement

Cons:

Des détails qui n'ont pas entamé le séjour, juste quelques idées d'amélioration. Pas de fenêtre permettant de dormir fenêtre ouverte, pas de sèche cheveux, lampe de placard de chambre allumée en permanence

2026-03-24 • via Nuitee
A
Annelies • extended_group • nl
8
Modern en schoon appartement, met wat kleine aanpassingen is dit een geweldige plek.
Pros:

Fijne locatie, meestal rustig. Ook winkels, koffietentjes en een pub dichtbij. Het is wel iets verder van het centrum, maar goed bereikbaar met bus en metro.
Erg schoon en goed uitgerust appartement, ideaal voor een kort verblijf.

Cons:

De ijskast deed het niet, maar maakte wel veel herrie. Het bed is net te klein voor twee personen, ik denk dat het 140 cm breed was. Ook jammer was dat we nergens de wifi code konden vinden, dit stond ook niet vermeld in de email.

2026-03-24 • via Nuitee
A
Anouk • couple • ch
8
2026-03-23 • via Nuitee
A
Alessia • couple • it
10
Tutto perfetto
Pros:

Check-in automatico, posizione perfetta ad 1 min a piedi da due stazioni metropolitane.
La stanza accogliente e dotata di tutti i comfort

2026-03-23 • via Nuitee
P
Panos_ • solo_traveller • gb
10
Great little place in West Hampstead
Pros:

Great little place in one of the nicest areas in London - West Hampstead.
It is literally next to the tube station and next to shops, restaurants

They even manages to get me earlier check in as I needed to attend a call, which was really appreciated.
All the amenities included, so you can even cook or use micro if you want to.
Clean, wifi was good, generally quiet and decently comfortable bed

2026-03-22 • via Nuitee
J
Johanna • couple • fi
9
9,2
Pros:

Hyvin siisti ja viihtyisä, vasta remontoitu. Bussipysäkit ja metro aivan vieressä, helppo kulkea. Jos matkustan uudestaan, ottaisin huoneeni täältä.

Cons:

Parannus ehdotuksena: pari naulakkoa lisää tai seinäkoukkua lisää, mihin voisit ripustaa vaatteet ja vessassa pyyhkeet kuivumaan. Miinusta sängyn liiallisesta pehmeydestä.

2026-03-22 • via Nuitee
M
Margarida • couple • pt
10
Fantástico! Perto de uma estação que torna tudo mais rápido! Bom local e acolhedor
Pros:

Super limpo, confortável e sem barulho!

2026-03-20 • via Nuitee
V
Valentina • couple • it
9
2026-03-18 • via Nuitee
M
Martin • family_with_children • be
6
2026-03-18 • via Nuitee
M
Mesa Rodríguez • couple • es
8
2026-03-17 • via Nuitee
A
alkisti • solo_traveller • gb
10
2026-03-17 • via Nuitee
K
Katie • solo_traveller • gb
1
Cons:

Very noisy and cold and unhelpful staff

2026-03-15 • via Nuitee
J
Jeff • solo_traveller • gb
8
Excellent value. Great location. Would use again. Great communication
Pros:

No breakfast but lots of local coffee shops. Good facilities. No uht milk but a shop selling milk close. Plenty of tea and coffee provided. Toiletries provided and plenty of them. 2 TV's and crockery, cutlery and glasses for 2.

2026-03-12 • via Nuitee
J
John • solo_traveller • gb
10
Excellent stay in a really good location for accessing all of London, highly recommend
Pros:

Location, cleanliness, facilities, comfy bed and very quiet

Cons:

Nothing really

2026-03-10 • via Nuitee
E
Elena • solo_traveller • bg
10
2026-03-09 • via Nuitee
M
MATIAS • couple • es
10
2026-03-08 • via Nuitee