StayPrime Notting Hill Serviced Apartments

Hotels
8.2 (1786 reviews)
37 Chepstow Villas , London , gb

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Facilities

Television in common areas
Free wired internet
Internet access
Bicycle-friendly property
Non-smoking rooms
Non-smoking throughout
Allergy-free room
Adult only
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Clean and warm accommodation
Cons:
Noisy surroundings
Limited amenities

Categories

Cleanliness
7.7
Several reviews mention cleanliness positively, but issues like used dental floss and hair strands were noted, hence a lower score.
Service
9.2
In general, the service was adequate and typical for hotels of this rating, contributing positively to the experience.
Location
9.2
Multiple reviewers highlight the excellent location near popular areas, such as Notting Hill and Portobello Market.
Room Quality
7.7
Rooms were described as small, and issues with noise and lack of amenities like soundproofing were noted.
Amenities
7.2
Limited amenities were mentioned, including missing kitchen utensils and issues with hot water and Wi-Fi.
Value for Money
8.2
Given the convenience and location, some find the value acceptable, though some felt the price was high for room size.
Food and Beverage
8.2
No specific mentions about food and beverage options, so scored based on general expectations.
Overall Experience
8.2
General experience was positive, but various mentioned drawbacks lowered the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:32

Property Description

Central Location in London

Located just 400 meters from the famous Portobello Road Market, The Portobello Serviced Apartments offer a convenient stay near iconic London landmarks. With easy access to Paddington Station, Royal Albert Hall, and other attractions, our apartments provide the perfect base for exploring the city.

Comfortable and Well-Equipped Units

Our apartments feature modern amenities including free WiFi, flat-screen TVs, and fully equipped kitchenettes with a microwave, fridge, and stovetop. Enjoy a cozy stay with a private bathroom, bed linen, towels, and kitchenware provided in all units.

Convenient Services

Take advantage of our bicycle rental service to explore the city at your own pace. Whether you're visiting for leisure or business, The Portobello Serviced Apartments ensure a comfortable and enjoyable stay in London.

Experience the best of London at The Portobello Serviced Apartments - Book your stay now for an unforgettable trip!

Important information:

The property operates a self-check-in system, and the apartments/units are self-serviced/self-contained. You will receive an email containing your arrival information via email 2 days prior to your arrival, sent at 2 pm. If you have booked within 3 days of arrival, you will receive your arrival information shortly after the booking is confirmed on our system. If you do not receive this information, please contact the property immediately.
Please note that the building does not have air-conditioning, but central heating and separate fans are provided.
The building does not have a elevator

Identification (Passport or ID) may be requested of guests by the property for local bookings. Driver’s license not accepted.
Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try its best to do so wherever possible. The Serviced Apartments have a strict maximum occupancy of 2 people and do not allow children or additional adult guests. There are no sofa beds, cots, or twin beds.

Please note the weekly service cleans are carried out for stays that are 8 days or more. The cleaning will not be carried out if the guest is in the room. Guests need to vacate the room while the room is being serviced.
Disclaimer of internet service: The Wi-Fi provided is purely a complimentary service, which is serviced through a 3rd party supplier. It is intended purely for personal use and cannot be relied on for professional use. If you do experience issues, please notify us and we will our utmost to work with the 3rd party supplier to make sure that this is dealt with as swiftly as possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1786 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.2
T
Thorsten • couple • de
8
2026-06-13 • via Nuitee
M
Markus • couple • de
8
Ideal if you are out the whole day for exploring the city.
Pros:

Super central location in Notting Hill. Small kitchen with the essentials. Good for breakfast.

Cons:

It is very small.

2026-06-12 • via Nuitee
L
Luigi • extended_group • it
7
2026-06-12 • via Nuitee
P
Piero • solo_traveller • it
9
2026-06-11 • via Nuitee
A
Andrea • solo_traveller • de
7
2026-06-10 • via Nuitee
C
Christian • couple • de
5
2026-06-10 • via Nuitee
D
Diva Ronel • family_with_children • za
8
Pros:

The upstairs apartments are fabulous.

Cons:

Nothing

2026-06-08 • via Nuitee
H
Hans • couple • nl
8
Voor een paar dagen Londen was dit verblijf echt top. Je weet als je in Londen bent dat het rumoerig gaat zijn en dat wa
Pros:

Voldeed aan de verwachting, locatie is top

Cons:

Was wel echt heel erg klein

2026-06-08 • via Nuitee
H
Horst • couple • at
9
2026-06-08 • via Nuitee
S
Suzanne • couple • au
8
Pros:

Location, clean and comfortable, newly renovated bathroom.

Cons:

Difficult to open and close skylight.

2026-06-08 • via Nuitee
M
Matt • couple • gb
9
2026-06-08 • via Nuitee
P
Phil • solo_traveller • gb
7
Cons:

Unbearablly hot

2026-06-08 • via Nuitee
M
Marco • couple • de
10
Alles perfekt und jeder Zeit wieder !
Pros:

Lage perfekt Unterkunft sehr sauber und ordentlich. 5 min zur Tube und mitten in notting hill.

Cons:

Kein deutsches Tv, abends wäre es noch was gewesen nach dem anstrengendem Tag.

2026-06-08 • via Nuitee
D
Diva Ronel • family_with_children • za
5
Lovely stay as it is very central.
Pros:

Fantastic location and very clean.

Cons:

Apartment 1 is very damp en there is a smell from the drain that is not nice. The apartment is very clean but I prefer the upstairs apartments.

2026-06-08 • via Nuitee
J
Jana • solo_traveller • ch
8
2026-06-07 • via Nuitee
S
Szilvia Lehmann • solo_traveller • ch
10
Pros:

Es ist mega schön. Einfach top. Sauber, bequem, sehr hilfsbereit Personal. Wunderschöne Lage.

Cons:

Balkon Tisch und Stuhl nicht brauchbar. Sehr schade

2026-06-07 • via Nuitee
L
Lawrence • couple • gb
9
2026-06-05 • via Nuitee
A
Amandine • solo_traveller • fr
10
Emplacement exceptionnel et propreté impeccable.
2026-06-05 • via Nuitee
P
Pablo • couple • ca
7
Pros:

Location was great.

Cons:

No elevator.

2026-06-04 • via Nuitee
M
Marco • couple • it
6
Appartamento infuocato!
Pros:

La posizione, a 5 minuti a piedi dalla fermata di Notting Hill che si trova sulla Central Line quindi comodissima per spostarsi inoltre la zona è tranquilla

Cons:

Quando siamo arrivati è stato un incubo trovare la struttura, le indicazioni ci indirizzavano verso altre case e per trovate la struttura giusta ci abbiamo messo davvero troppo; essendo le 9:00 pm non c’era nessuno da poter chiamare per l’assistenza e ci hanno risposto ai messaggi dopo mezz’ora quando ormai avevamo risolto; un altro problema sono state le temperature, dal secondo al terzo piano già diventava invivibile, immaginatevi in camera! Non si respirava.. Neanche dopo 5 giorni di brutto tempo a Londra e temperature più rigide la temperatura è diminuita nonostante le finestre aperte! Quando lo abbiamo fatto notare ci è stato detto che era presente in camera un mini ventilatore.. inutile.
Le dimensioni della camera sono davvero piccole, come però già sapevamo avendo letto le altre recensioni

2026-06-04 • via Nuitee