StayPrime Notting Hill Serviced Apartments

Hotels
8.2 (1618 reviews)
37 Chepstow Villas , London , gb

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Facilities

Non-smoking rooms
Non-smoking throughout
Allergy-free room
Adult only
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Sanitized tableware & silverware
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Clean and warm accommodation
Cons:
Noisy surroundings
Limited amenities

Categories

Cleanliness
7.7
Several reviews mention cleanliness positively, but issues like used dental floss and hair strands were noted, hence a lower score.
Service
9.2
In general, the service was adequate and typical for hotels of this rating, contributing positively to the experience.
Location
9.2
Multiple reviewers highlight the excellent location near popular areas, such as Notting Hill and Portobello Market.
Room Quality
7.7
Rooms were described as small, and issues with noise and lack of amenities like soundproofing were noted.
Amenities
7.2
Limited amenities were mentioned, including missing kitchen utensils and issues with hot water and Wi-Fi.
Value for Money
8.2
Given the convenience and location, some find the value acceptable, though some felt the price was high for room size.
Food and Beverage
8.2
No specific mentions about food and beverage options, so scored based on general expectations.
Overall Experience
8.2
General experience was positive, but various mentioned drawbacks lowered the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:32

Property Description

Central Location in London

Located just 400 meters from the famous Portobello Road Market, The Portobello Serviced Apartments offer a convenient stay near iconic London landmarks. With easy access to Paddington Station, Royal Albert Hall, and other attractions, our apartments provide the perfect base for exploring the city.

Comfortable and Well-Equipped Units

Our apartments feature modern amenities including free WiFi, flat-screen TVs, and fully equipped kitchenettes with a microwave, fridge, and stovetop. Enjoy a cozy stay with a private bathroom, bed linen, towels, and kitchenware provided in all units.

Convenient Services

Take advantage of our bicycle rental service to explore the city at your own pace. Whether you're visiting for leisure or business, The Portobello Serviced Apartments ensure a comfortable and enjoyable stay in London.

Experience the best of London at The Portobello Serviced Apartments - Book your stay now for an unforgettable trip!

Important information:

The property operates a self-check-in system, and the apartments/units are self-serviced/self-contained. You will receive an email containing your arrival information via email 2 days prior to your arrival, sent at 2 pm. If you have booked within 3 days of arrival, you will receive your arrival information shortly after the booking is confirmed on our system. If you do not receive this information, please contact the property immediately.
Please note that the building does not have air-conditioning, but central heating and separate fans are provided.
The building does not have a elevator

Identification (Passport or ID) may be requested of guests by the property for local bookings. Driver’s license not accepted.
Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try its best to do so wherever possible. The Serviced Apartments have a strict maximum occupancy of 2 people and do not allow children or additional adult guests. There are no sofa beds, cots, or twin beds.

Please note the weekly service cleans are carried out for stays that are 8 days or more. The cleaning will not be carried out if the guest is in the room. Guests need to vacate the room while the room is being serviced.
Disclaimer of internet service: The Wi-Fi provided is purely a complimentary service, which is serviced through a 3rd party supplier. It is intended purely for personal use and cannot be relied on for professional use. If you do experience issues, please notify us and we will our utmost to work with the 3rd party supplier to make sure that this is dealt with as swiftly as possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1618 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.2
U
Ulrika • couple • se
8
Pros:

Lugnt område. Fräscht & modernt.

Cons:

Saknade sänglampor samt krokar att hänga kläder på. Fanns enbart i garderoben.

2026-02-28 • via Nuitee
F
Fiona • solo_traveller • it
9
2026-02-26 • via Nuitee
F
Fabian • couple • ch
8
2026-02-26 • via Nuitee
C
Charles • couple • us
10
Pros:

Grace, who helped us transfer our room, was excellent, kind, and helpful. Thank you.

2026-02-25 • via Nuitee
C
Christophe • solo_traveller • au
8
Great location and value for money
Pros:

Location

Cons:

Very small

2026-02-25 • via Nuitee
C
Costanza • couple • it
9
Nel complesso perfetto, è la seconda volta che scelgo questa struttura.
Pros:

Posizione ottima

Cons:

Riscaldamento un po’ troppo alto anche con termostato spento.

2026-02-24 • via Nuitee
E
Elisa • couple • it
9
ottimo soggiorno nel cuore di Notting Hill
Pros:

ottima posizione, appartamento accogliente e grazioso, con tutto il necessario.

Cons:

il riscaldamento troppo alto e centralizzato, per cui non abbiamo potuto abbassarlo :(

2026-02-24 • via Nuitee
R
Roberta • extended_group • it
8
Posizione ottima in un bel quartiere di Londra
Pros:

Posizione ottima, la nostra finestra si affacciava all'ingresso di Portobello Road, la stazione della metro Notting Hill era a una ragionevole distanza, l'appartamento è un po' piccolo ma abbiamo apprezzato molto che ci fosse la macchinetta del caffè con una fornitura di caffè, tazze, bicchieri, strofinaccio, spugna e detersivo per i piatti. Pulizia ottima, stabile molto bello.

Cons:

Unica pecca il letto matrimoniale un po' piccolo.

2026-02-23 • via Nuitee
F
FRANCESCO • couple • it
8
2026-02-23 • via Nuitee
M
María • couple • es
8
2026-02-22 • via Nuitee
H
Hedia • couple • gb
10
Really good find
Pros:

Bright, clean, spacious and comfortable

Cons:

Nothing

2026-02-22 • via Nuitee
D
Dalila • couple • it
7
2026-02-14 • via Nuitee
F
Florence • couple • fr
10
Parfaitement placé, très bien équipé
Pros:

La localisation parfaite pour Notting Hill, la propreté, les infos pour le check in et out.

2026-02-13 • via Nuitee
K
klerada • solo_traveller • it
10
amazing
2026-02-13 • via Nuitee
A
Alessandra • couple • br
10
Foi estadia boa, sem nenhuma intercorrência
Pros:

O apartamento é muito bem localizado, tem todos os utensílios necessários porém era menor do que eu estava esperando.

2026-02-12 • via Nuitee
F
Frankie • solo_traveller • gb
7
2026-02-12 • via Nuitee
I
Ioan • couple • ro
10
2026-02-09 • via Nuitee
V
Vasileios • family_with_children • gr
9
Great location, would visit again!
Pros:

The room was small but it was clean and comfortable.
Very central, 1min from Portobello Road Market.
Really safe area, and the apartment felt safe too.
Very close to Central line and bus stops, approximately 30mins from city center.
The surrounding area is beautiful and has lots of shops, restaurants and cafes.

Cons:

It's a touristy area but you know that when you decide to stay this central in Notting Hill and especially portobello market. Regarding the room, the door was a bit tricky but other that that everything was great.

2026-02-09 • via Nuitee
S
Stéphane Sandrine • couple • fr
7
Pros:

L emplacement ,le quartier dynamique et sécurise

Cons:

Le bruit du lit ,l alaise sale toute tachée,les oreilles oreoles ,pas de possibilités d'être dans la nuit .l'odeur d'humiditée

2026-02-08 • via Nuitee
P
Przemyslaw • couple • gb
10
Great trip
Pros:

Świetna lokalizacja. Urocza okolica super obiekt

Cons:

Może nie być przystosowany dla osób z niepełnosprawnością

2026-01-31 • via Nuitee