StayPrime Notting Hill Serviced Apartments

Hotels
8.2 (1618 reviews)
37 Chepstow Villas , London , gb

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Facilities

Non-smoking rooms
Non-smoking throughout
Allergy-free room
Adult only
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Sanitized tableware & silverware
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Clean and warm accommodation
Cons:
Noisy surroundings
Limited amenities

Categories

Cleanliness
7.7
Several reviews mention cleanliness positively, but issues like used dental floss and hair strands were noted, hence a lower score.
Service
9.2
In general, the service was adequate and typical for hotels of this rating, contributing positively to the experience.
Location
9.2
Multiple reviewers highlight the excellent location near popular areas, such as Notting Hill and Portobello Market.
Room Quality
7.7
Rooms were described as small, and issues with noise and lack of amenities like soundproofing were noted.
Amenities
7.2
Limited amenities were mentioned, including missing kitchen utensils and issues with hot water and Wi-Fi.
Value for Money
8.2
Given the convenience and location, some find the value acceptable, though some felt the price was high for room size.
Food and Beverage
8.2
No specific mentions about food and beverage options, so scored based on general expectations.
Overall Experience
8.2
General experience was positive, but various mentioned drawbacks lowered the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:32

Property Description

Central Location in London

Located just 400 meters from the famous Portobello Road Market, The Portobello Serviced Apartments offer a convenient stay near iconic London landmarks. With easy access to Paddington Station, Royal Albert Hall, and other attractions, our apartments provide the perfect base for exploring the city.

Comfortable and Well-Equipped Units

Our apartments feature modern amenities including free WiFi, flat-screen TVs, and fully equipped kitchenettes with a microwave, fridge, and stovetop. Enjoy a cozy stay with a private bathroom, bed linen, towels, and kitchenware provided in all units.

Convenient Services

Take advantage of our bicycle rental service to explore the city at your own pace. Whether you're visiting for leisure or business, The Portobello Serviced Apartments ensure a comfortable and enjoyable stay in London.

Experience the best of London at The Portobello Serviced Apartments - Book your stay now for an unforgettable trip!

Important information:

The property operates a self-check-in system, and the apartments/units are self-serviced/self-contained. You will receive an email containing your arrival information via email 2 days prior to your arrival, sent at 2 pm. If you have booked within 3 days of arrival, you will receive your arrival information shortly after the booking is confirmed on our system. If you do not receive this information, please contact the property immediately.
Please note that the building does not have air-conditioning, but central heating and separate fans are provided.
The building does not have a elevator

Identification (Passport or ID) may be requested of guests by the property for local bookings. Driver’s license not accepted.
Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try its best to do so wherever possible. The Serviced Apartments have a strict maximum occupancy of 2 people and do not allow children or additional adult guests. There are no sofa beds, cots, or twin beds.

Please note the weekly service cleans are carried out for stays that are 8 days or more. The cleaning will not be carried out if the guest is in the room. Guests need to vacate the room while the room is being serviced.
Disclaimer of internet service: The Wi-Fi provided is purely a complimentary service, which is serviced through a 3rd party supplier. It is intended purely for personal use and cannot be relied on for professional use. If you do experience issues, please notify us and we will our utmost to work with the 3rd party supplier to make sure that this is dealt with as swiftly as possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1618 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.2
B
Benedicte • couple • fr
10
2026-03-28 • via Nuitee
V
Valerio • couple • it
9
2026-03-28 • via Nuitee
M
Michelle • solo_traveller • ch
9
2026-03-27 • via Nuitee
K
KYRIAKI IOANNA • couple • gr
10
2026-03-26 • via Nuitee
W
woosey • couple • gb
10
Pros:

The information on how to find and access the accommodation was easy to follow.

First impressions of the decor when entering the hall gave us a wow factor.

Our room was warm,clean and ideally set out for our needs.
Tea, coffee and ample sized fridge
( A short walk to shops for supplys if needed)
We didn't make use of the microwave or cooker hob.

Comfortable and quiet nights sleep.

Portobello Road on the doorstep. Underground and buses 8 minutes walking distance.

Cons:

Not a complaint
We were on the second floor and loved looking out at the hustle and bustle of Portobello Road.
We would have preferred to have been on the first floor due to the winding stairs.
( only because of our age hiking our luggage up them)

2026-03-24 • via Nuitee
E
Ekaterina • solo_traveller • ch
8
Great value for money
Pros:

Location, very clean, good for a short stay

2026-03-23 • via Nuitee
S
Stefano • couple • it
9
Appartamentino accogliente nella bellissima Notting Hill.
Pros:

Stanza confortevole e ben curata, posizione eccezionale in uno dei quartieri più belli di Londra. Le dimensioni erano ottime per gli standard della capitale inglese, arredamento e bagno sono nuovi ed era tutto pulitissimo. Nessun problema per il check-in/out. Incantevole la finestra dove puoi sorseggiare un caffè con vista sui cortiletti delle case vittoriane del quartiere.

Cons:

Forse la stanza era un po' troppo calda nonostante i riscaldamenti fossero spenti e si sente un po' di rumore dal corridoio e dai piani superiori ma niente di importante.

2026-03-23 • via Nuitee
H
Helle • couple • dk
5
2026-03-22 • via Nuitee
L
Laura • couple • at
9
Pros:

Great location, close to public transport. The apartment is nice and clean.

Cons:

The hairdryer didn't function properly.

2026-03-22 • via Nuitee
C
Chloé • couple • fr
8
Idéale
Pros:

L’emplacement idéale le quartier et l’explication parfait pour l’accès

Cons:

Trop d’humidité, l’emplacement fait qu’il y a pas mal de passage et un peu de bruit et des petite remontée en terme d’odeur mais sinon c’est parfait

2026-03-22 • via Nuitee
G
Giulia • couple • it
8
Bella stanza ma non adatta per lavoro - WiFi non funziona
Pros:

Camera e posizione

Cons:

Wi fi non funziona

2026-03-20 • via Nuitee
K
Katherine • solo_traveller • gb
9
Lovely apartment in Notting Hill
Pros:

Small but cean and well equipped with iron, hairdryer, mirror, plenty of plug sockets etc. Easy check-in, great location and very reasonably priced. Would stay again.

Cons:

Very hot in the corridors and studio, possibly centrally controlled and needs a seasonal update as the room thermostat was off - but easily solved by opening the window!

2026-03-19 • via Nuitee
C
Camille • couple • fr
9
Pros:

L'emplacement la déco la propreté, le silence bien qu'on ait donné sur la route.

Cons:

Rien si ce n'est que l'appartement était plus petit que sur les photos.

2026-03-17 • via Nuitee
C
Camilla • couple • it
7
2026-03-17 • via Nuitee
S
Suzy • solo_traveller • fi
8
Pros:

Asunto sijaitsee hyvällä paikalla. Parvekkeelta voi seurata Portobello Roadin ihmisvilinää kahvia nauttiessaa. Lähellä on kaikki palvelut: kahviloita, ravintoloita, ruokakaupat ja markkinat. Asunto on pieni, mutta yhdelle henkilölle riittävä muutamaksi yöksi. Asunnossa on minikeittiö, jossa on induktioliesi, vedenkeitin ja Nespressokeitin. Asunnossa oli kahvia ja teetä, mikä oli kiva yllätys. Sänky oli mukavan pehmeä nukkua.

Sisäänkirjautumisohjeet olivat selkeät ja ne sai kaksi päivää ennen majoittumista. Alaoveen sai numerokoodin ja asunnon avain sijaitsi asunnon oven vieressä olevassa avainboxissa.

Cons:

Ei matkalaukkusäilytystä.
Suihkussa vedenpaine on todella heikko siis liian heikko.
Huono ääniääristys. Korvatulpat kannattaa ottaa mukaan.
Ei hissiä. Matkalaukku pitää kantaa kapeaa portaikkoa pitkin.

2026-03-17 • via Nuitee
R
Rachel • couple • gb
9
Superb location and a lovely, clean and well furnished room
Pros:

Superb location and a lovely, clean and well furnished room. Very comfy bed!

2026-03-16 • via Nuitee
L
Luz • couple • es
7
2026-03-14 • via Nuitee
A
Amina • couple • gb
10
Pros:

I had a great stay at this apartment. It was very clean, comfortable, and exactly as described. The location is perfect, right near Portobello Market and close to many restaurants and cafés, which made everything very convenient. I really enjoyed my time there, and I would 100% book this place again. Highly recommended

Cons:

N/A

2026-03-14 • via Nuitee
N
Nadia • solo_traveller • dk
10
Excellente
Pros:

Excelente, cómodo, buena localización, bien equipado.

2026-03-14 • via Nuitee
A
Abby • couple • gb
8
2026-03-13 • via Nuitee