Libelula Tulum Beachfront Hotel

Hotels
9.4 (133 reviews)
Carretera Tulum-Boca Paila Km 10.5 , Tulum , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Excellent hospitality
Beautiful beach
Amazing food
Cons:
Limited menu options
No air conditioning in some rooms

Categories

Cleanliness
8.48
Overall cleanliness was acceptable but not highlighted in reviews.
Service
9.95
The best hospitality crew committed to ensuring a wonderful stay.
Location
9.49
Located in a beautiful area close to the beach, though a bit remote.
Room Quality
9.44
Spacious and well-designed rooms, contributing to a pleasant stay.
Amenities
9.47
Many enjoyable amenities and the unique experience of interacting with the local wildlife.
Value for Money
8.93
Slightly pricey but worth it for what is provided.
Food and Beverage
9.48
Food and drinks are excellent, adding to the overall experience.
Overall Experience
9.95
A magical and relaxing experience at a beautiful location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:15

Property Description

Luxurious Accommodation
Libelula Tulum Beachfront Hotel offers elegant rooms with private patios, some boasting stunning sea views. Each room is equipped with modern amenities and complimentary WiFi, ensuring a comfortable stay for all guests.

Convenient Facilities
Guests can take advantage of the hotel's free private parking, garden, terrace, and on-site restaurant. The 24-hour front desk and concierge service are available to cater to any needs, while the nightclub and tour desk provide entertainment and assistance in exploring the area.

Prime Location
Located just steps away from South Tulum Beach, and close to major attractions like Tulum Archeological Site and Sian Ka´an Biosphere Reserve, Libelula Tulum Beachfront Hotel is the perfect choice for travelers seeking relaxation and adventure in Tulum. Book your stay now for an unforgettable experience.

Important information:

Service dogs and emotional support dogs are permitted only upon prior request and confirmation of hotel availability, exclusively during our pet-friendly season from June to October. One dog per room, with a maximum weight of 8 kg. A mandatory fee of 2,500 pesos per stay (up to 5 days) applies. If the dog is trained, hygiene protocols and the original vaccination certificate must be provided. Dogs must not be left alone or unattended at any time. An additional security deposit of 6,000 pesos will be required. Other pets are not permitted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    Children from 10 years old to 17 years old stay for US$125 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 133 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 9.44
Amenities: 9.47
Value for Money: 8.93
Food and Beverage: 9.48
Overall Experience: 9.95
C
Camilla • couple • gb
9
Perfect relaxing and lots of fun
Pros:

Beautiful location very friendly staff.

Cons:

Would have been great to
make a tea or coffee before breakfast started.

2026-02-14 • via Nuitee
M
Maschal • couple • de
10
It was like being home in paradise.
Pros:

We stayed in Tulum for several days and couldn't have been happier. It didn't feel like a hotel at all — it felt like coming home to family. We had such wonderful days there. The food was excellent and the staff were simply amazing. We felt completely comfortable and well taken care of; every wish was anticipated before we even had to ask.
The accommodation is small, quiet, and incredibly cozy. You can truly feel how much love and care has been put into every detail.
It was an experience in itself. We also really appreciated the strong focus on sustainability and caring for the environment, which was very important to us.
In the evenings, everyone would gather together in a warm, relaxed atmosphere. We met amazing people and had great conversations.
We will definitely be coming back. Thank you for such a beautiful time!

2026-01-29 • via Nuitee
F
Felicity • couple • us
10
2026-01-28 • via Nuitee
T
Tnmeyer1 • family_with_children • de
6
Sehr schön aber sehr teuer.
Pros:

Die Lage und der Strand sind toll. Die vorderen Bungalows liegen am Strand. Ganz toll, es sei denn es stürmt. Dann ist es extrem laut.

Cons:

Getränke und Essen sind sehr teuer. Zum Weihnachtsessen wurde wir als Familie herzlich eingeladen. Beim Checkout wurden dann 100 Euro pro Person gefordert. Sehr unangenehm. Der Strand wird täglich mit Tagesgästen gefüllt.

2026-01-22 • via Nuitee
A
Anna • couple • ua
10
Pros:

Понравилось размещение отеля в заповеднике, что создает довольно уединенную атмосферу без городской суеты. Великолепная еда, которую нам готовили, была одной из лучших в Тулуме. Администрация отеля так же была очень приветлива. Номер в настоящих джунглях это то что точно стоит попробовать!

2026-01-21 • via Nuitee
A
Arzano • couple • fr
3
Très décevant
Pros:

L'emplacement

Cons:

la qualité de service (aucune information sur le contenu du petit déjeuner compris dans le prix par exemple, ou encore accueil plus catastrophique par une personne gérant en même temps son enfant). Etre "cool" c'est bien, mais on peut l'être tout en étant professionnel, surtout à plus de 500 € la nuit
la non information sur les contraintes liées au fait d'être dans une réserve naturelle
informations erronées sur le site : par exemple "parking privé" mis en avant, alors qu'il s'agit de places sur le chemin public qui passe devant l'hotel

2026-01-19 • via Nuitee
R
Rizmari • couple • us
9
2026-01-08 • via Nuitee
Z
Zakarias • couple • br
10
Wonderful vibe and place. Go here!
Pros:

I loved everything, the vibe, the energy, the food.

Cons:

My room was not super clean. The cups were filled with toothpaste gunk from earlier guests. And you needed that to drink water. Even the water jar had toothpaste gunk on it.

2026-01-08 • via Nuitee
M
Martin • couple • de
6
Pros:

Ist einfach zu weit ab vom Schuss und dann ist man auf die Getränke und das Essen im Hotel angewiesen. Und diese sind extrem hoch.

2025-12-31 • via Nuitee
B
Brigitte • couple • de
7
Ok, wenn man wenig Ansprüche an Ausstattung /Service hat .
Pros:

Die Lage am Strand ist sensationell!
Die kleine Strandbar ist ebenfalls richtig toll und Armando kümmert sich sehr nett um die Gäste.
Allerdings ist man relativ weit weg von den Shops und Restaurants in Tulum.
Für jemanden der es ruhig mag, ist es perfekt.

Cons:

Aus unserer Sicht ist die Unterkunft in die Jahre gekommen. Die ein oder andere Renovierung wäre sicher von Vorteil.
Aus diesem Grund finden wir, dass der Preis pro Nacht ( Frühstück muss extra bezahlt werden) absolut zu hoch ist!
Auch der Service beim Frühstück ist nicht das, was man bei diesem Preis erwarten könnte.

2025-12-29 • via Nuitee
A
Alexandre • couple • no
10
Extraordinary - original Tulum vibe
Pros:

Beautiful property at the far end of Tulum, where it’s quiet and like I remember it from 25 years ago. Tulum is still stunning if you know where to go and what to avoid!

2025-12-19 • via Nuitee
A
Alexander • extended_group • de
10
2025-12-19 • via Nuitee
A
Andrey • solo_traveller • us
10
Delightful and inspiring place to be
Pros:

The best hospitality crew committed to making sure you enjoy your stay

Cons:

The menu is a bit limited for a week-long stay which may force you to look for options that a 15 min walk away

2025-12-07 • via Nuitee
N
nathalie • family_with_children • fr
10
qu'un regret : être parties ! Un grand merci à toute l'équipe !!!!
Pros:

le cadre exceptionnel, le calme, l'ambiance chaleureuse et familiale, la cuisine excellente et les cocktails sublimes. rarement l'on peut se sentir aussi bien dans un hôtel, tant nous nous sommes senties avec tout le personnel comme entre amis. J'espère pouvoir y retourner très bientôt !

Cons:

Rien

2025-12-02 • via Nuitee
V
Veronika • couple • cz
10
2025-11-28 • via Nuitee
D
Dominik • couple • de
10
2025-11-12 • via Nuitee
J
Julia • couple • at
10
Ort um die Seele baumeln zu lassen
Pros:

Libelula ist mit Abstand der schönste Ort in der Tulum Beach Area, so authentisch, Personal ist extrem nett, man fühlt sich wie zuhause und alle in Libelula geben einem das Gefühl willkommen zu seib und Teil von ihrem Zuhause zu sein. Noch NIE wurde ich in meinem Leben so herzlich wo willkommen geheißen wie dort. Zudem ist das Essen so extrem gut das man eigentlich nirgendwo anders essen gehen muss. Ich wäre am liebsten länger dort geblieben & ich freu mich schonwieder irgendwann mal zurückzukommen! :)

2025-10-30 • via Nuitee
R
Robson • couple • br
5
Boa pra relaxar e descansar
Pros:

Tranquilo e relaxante

Cons:

Não tinha ar condicionado, merece uma reforma na pintura interna do apartamento.

2025-10-03 • via Nuitee
S
Sune
10
Best place to stay
Pros:

Had an amazing stay - the location, the rooms, the staff, the food, everything has been beyond expectation!

2025-09-09 • via Nuitee
Z
zeroc564 • Family
10
Excellent!!
Pros:

We had they best stay at Libélula, second time last month.
The food and drinks are truly amazing as is the hospitality.
Love the fact that is in the middle of nowhere so you can just relax and enjoy!!
The beach and sea were clean so we got to go for a swim and chill at the beach!
If you’re lucky you can see turtles come and lay their eggs at midnight, completely magical!!

2025-09-04 • via Tripadvisor