Hotel GrandBach Tokyo Ginza

Hotels
8.9 (4631 reviews)
Chuo-ku Ginza 5-13-12 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Good location
Clean and spacious rooms
Friendly staff
Excellent amenities
Cons:
Occasional noise
Limited food service hours

Categories

Cleanliness
8.75
Rooms are cleaned daily and well-appointed.
Service
9.01
Staff were friendly but could improve on customer service during peak times.
Location
9.26
Excellent location close to transport and convenience stores.
Room Quality
8.9
Rooms are spacious and well-maintained, though some reported sizes being small.
Amenities
8.74
Good amenities available, including nightly soup and lobby facilities.
Value for Money
8.7
Overall good value considering the location and services.
Food and Beverage
8.75
Good quality food but limited room service hours.
Overall Experience
9.12
A satisfying stay with minor points for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:43

Property Description

Luxurious Accommodation
Hotel GrandBach Tokyo Ginza offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. Each room is equipped with a desk, kettle, fridge, safety deposit box, flat-screen TV, and a private bathroom with a bidet.

Convenient Services
Guests can enjoy concierge services, room service, and a 24-hour front desk for assistance. The hotel also provides luggage storage, currency exchange, and free WiFi throughout the property.

Delightful Dining Options
Start your day with a delicious continental or American breakfast at Hotel GrandBach Tokyo Ginza. Additionally, guests can unwind at the on-site restaurant and bar for a memorable dining experience.

Experience luxury and convenience at Hotel GrandBach Tokyo Ginza. Book your stay now for an unforgettable experience.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 4631 reviews
Cleanliness: 8.75
Service: 9.01
Location: 9.26
Room Quality: 8.9
Amenities: 8.74
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.12
N
Noam couple il
10
2026-03-28 via Nuitee
T
Tim extended_group at
8
Pros:

Was a very nice stay!

Cons:

A bit too much classical music, the piano player at the bar was nice, but honestly not necessary. :)

2026-03-28 via Nuitee
R
Rosemary couple au
8
Very nice stay
Pros:

Great location

Cons:

The bar area did not open until 3pm

2026-03-28 via Nuitee
T
Tania family_with_children cy
10
2026-03-28 via Nuitee
R
Robin extended_group pf
10
Great place.
Pros:

The room and the hotel was perfect. Great location to go around the city. Everything was in walking distance.

2026-03-27 via Nuitee
A
Andre family_with_children br
10
Amazing experience in Tokyo
Pros:

Vert comfortable rooms. Kindly staff. Great location

2026-03-27 via Nuitee
P
Phen couple th
10
Will definitely come back!
Pros:

Everything is perfect!

Cons:

Nothing at all.

2026-03-26 via Nuitee
T
Thomas couple ch
10
perfekter standort kombiniert mit freundlichem personal und guter ambiente !
Pros:

lage, ausstattung, personal - alles perfekt - immer wieder gerne !

Cons:

nichts !!!!!!!!

2026-03-26 via Nuitee
P
Pinarni family_with_children au
9
Pros:

Good location

2026-03-26 via Nuitee
K
KAYOKO couple jp
10
2026-03-25 via Nuitee
A
Arie family_with_children il
9
מיקום וחדר טוב ארוחת בוקר חלשה מאד
Pros:

מיקום מצויין חדר מרווח ונעים

Cons:

ארוחת בוקר מצומצמת ותמיד חסר משהוא

2026-03-25 via Nuitee
N
Naomi couple il
6
Very disappointing
Pros:

Good location and clean.

Cons:

I booked a 23 meter, double room B, because we were arriving with 2 large suitcases and 1 hand luggage. Most of the extra space was a useless corridor. The room itself would have been okay for a traveler with one small piece of hand luggage. Happily we only stayed one night because the room looked like the aftermath of a hurricane, because there was nowhere to open the suitcases to store things conveniently. Not what I expected after paying 598$ for a night without breakfast.

2026-03-24 via Nuitee
C
Chunli couple tw
9
2026-03-24 via Nuitee
C
Chris extended_group za
8
Great loacation , competent staff and minimalistic breakfast.
Pros:

Location is s superb

Cons:

Breakfast could have been a lot better.

2026-03-24 via Nuitee
Y
Yanuar family_with_children id
8
2026-03-24 via Nuitee
Y
Yoke Fen family_with_children sg
9
Great location and very helpful staff. Will definitely stay here again.
Pros:

Location

Cons:

I hope the spread for the breakfast will be better.

2026-03-23 via Nuitee
E
Emiliano family_with_children us
10
Pros:

The room was very nice, location is great, breakfast was very good.

2026-03-23 via Nuitee
T
takehara family_with_children jp
4
2026-03-22 via Nuitee
A
Alison couple gb
10
Pros:

The staff were amazing, the room was clean, comfortable and well appointed with everything we required. Having booked an executive room gave us further benefits - breakfast included, complimentary coffee and cake, 'free pour' drinks and snacks, stocked mini bar and complimentary umbrellas which came in handy due to inclement weather.

Cons:

Nothing

2026-03-21 via Nuitee
S
Sato extended_group jp
9
2026-03-21 via Nuitee