Hotel Casaejido

Hotels
9 (1040 reviews)
Calle 3 Sur, entre Avenidas 65 y 70, Manzana 11 lote 9, Colonia Ejidal , Playa del Carmen , mx

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Garden
Pets allowed
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good amenities
Cons:
Poor cleanliness
Unstable location
Unsatisfactory room conditions

Categories

Cleanliness
7.8
Very poor hygiene conditions reported, including food waste and unpleasant odors.
Service
10
Staff were helpful and kind, especially with package delivery.
Location
9.8
Location reported as unsafe with abandoned vehicles in the vicinity.
Room Quality
8.8
Room conditions were unsatisfactory with issues like a door that couldn't be locked.
Amenities
10
Kitchen and pool were appreciated; good facilities.
Value for Money
10
Room price was acceptable given some positive aspects, though overall experience was disappointing.
Food and Beverage
7.8
Reported issues with kitchen hygiene; food waste left in the fridge.
Overall Experience
7.8
Overall experience very disappointing; guests left early due to unacceptable conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:33

Property Description

Charming Bed and Breakfast in Playa del Carmen

Convenient Location: Situated in a tranquil area just a short 15-minute stroll from Central Playa del Carmen Beach, Apart Hotel Casaejido offers a peaceful retreat away from the hustle and bustle.

Comfortable Accommodation: Each room at Casaejido Apart Hotel boasts a kitchenette, seating area, and a private bathroom, ensuring a cozy and convenient stay for guests.

Relaxing Amenities: Guests can unwind in the common area garden adorned with hammocks, perfect for soaking up the sun. Additionally, enjoy a complimentary continental breakfast during your stay.

Experience the perfect blend of comfort and relaxation at Apart Hotel Casaejido - book your stay now!

Important information:

The parking is available on the street; curb side.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for MXN 150 per person per night when using an existing bed.
    People 3 years old and over stay for MXN 150 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1040 reviews
Cleanliness: 7.8
Service: 10
Location: 9.8
Room Quality: 8.8
Amenities: 10
Value for Money: 10
Food and Beverage: 7.8
Overall Experience: 7.8
I
Ian • solo_traveller • mx
8
Pros:

El hotel es muy bonito y está bien ubicado, es muy fácil y rapido llegar a la avenida Juarez y la carretera incluso caminando. El personal es amable y respetuoso.

Cons:

Las habitaciones no son muy a prueba de ruido, se escucha lo que pasa al exterior y en las otra habitaciones.

En multiples ocasiones durante la estancia no tuvimos agua, en algunas ocasiones se nos avisó con anticipación y probablemente no esté bajo control del personal pero si nos limitó un poco el tener que esperar para bañarnos, etc.

2026-07-25 • via Nuitee
J
José Enrique • family_with_children • mx
9
Pros:

Muy seguro

Cons:

Falta estacionamiento

2026-07-25 • via Nuitee
J
Jorge • solo_traveller • mx
10
2026-07-25 • via Nuitee
L
Lopez • couple • mx
8
Pros:

Soy cliente frecuente me gusta .

Cons:

Que cierren muy temprano la piscina

2026-07-22 • via Nuitee
M
Many • solo_traveller • mx
8
2026-07-21 • via Nuitee
M
Mosconi • couple • it
7
buon rapporto qualità/prezzo ma si potrebbe migliorare la manutenzione
Pros:

Una buona aria condizionata

Cons:

la struttura necessita di una buona manutenzione

2026-07-20 • via Nuitee
G
Giovanna • extended_group • fr
7
Fair for the price
Pros:

The hotel was close to many nice restaurants and cafes, easy to access. The accommodation could be better, but the price was fair for what it offers.

Cons:

We didn’t have water in the shower, sink, toilet in the morning. And in the evening, it worked a bit but it stopped at some point. Also the AC was not working, the air was coming out but not cold.

2026-07-16 • via Nuitee
N
Nadia Cesar • solo_traveller • mx
10
Pros:

Fue muy fácil localizar el hotel

Cons:

Que no había mucho estacionamiento

2026-07-13 • via Nuitee
V
Valérie • family_with_children • be
10
Pros:

La piscine, l’espace commun.

2026-07-13 • via Nuitee
C
Carmen • solo_traveller • mx
2
Pros:

Me gusta más insolaciones el personal todo muy cómodo

Cons:

En esta ocupación no hubo luz por todo el día hasta la.nicje volvió y no pude descansar. Para mí es importante el descanso en el día. Espero la empresa pueda hacer un reembolso o algún tipo de promoción para mí próxima llegada

2026-07-11 • via Nuitee
D
david • solo_traveller • fr
10
2026-07-10 • via Nuitee
M
M • couple • us
10
2026-07-08 • via Nuitee
M
M • couple • us
10
Wonderful !
Pros:

Maravillosa habitación ,muy limpio y muy atentos en mi caso llevé mi perrito y fue perfecto para ambos .Se siente como estar en una pequeña selva . Muy buen lugar para hospedarse incluso semanas !

2026-07-08 • via Nuitee
D
david • solo_traveller • fr
10
2026-07-08 • via Nuitee
F
Fabricio • solo_traveller • ar
10
Un lugar ideal para descansar y estar tranquilo.
Pros:

Todo, la ubicacion, los departamentos y el personal muy amables. Volveria sin dudarlo.

Cons:

No le encontré punto negativo. Todo de 10.

2026-07-06 • via Nuitee
D
david • solo_traveller • fr
10
Pros:

Grand studio confortable ,au calme, secteur vie locale . Très bon accueil

Cons:

rien

2026-07-04 • via Nuitee
C
Carrie • couple • us
10
Quant and cosy room
Pros:

Really beautiful room with a big comfortable bed. It felt like we were in a treehouse. The pool was great and the kitchen was clean and had everything you need.

2026-07-04 • via Nuitee
A
Alejandro • solo_traveller • mx
10
2026-07-02 • via Nuitee
N
Néstor Adrián • family_with_children • mx
10
2026-06-30 • via Nuitee
L
Lopez • solo_traveller • mx
10
Pros:

La ubicacion

Cons:

No tengo comentario a esta pregunta.

2026-06-30 • via Nuitee