Apart Hotel Casaejido

Hotels
9 (962 reviews)
Calle 3 Sur, entre Avenidas 65 y 70, Manzana 11 lote 9, Colonia Ejidal , Playa del Carmen , mx

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Tour desk
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Helpful staff
Good amenities
Cons:
Poor cleanliness
Unstable location
Unsatisfactory room conditions

Categories

Cleanliness
7.8
Very poor hygiene conditions reported, including food waste and unpleasant odors.
Service
10
Staff were helpful and kind, especially with package delivery.
Location
9.8
Location reported as unsafe with abandoned vehicles in the vicinity.
Room Quality
8.8
Room conditions were unsatisfactory with issues like a door that couldn't be locked.
Amenities
10
Kitchen and pool were appreciated; good facilities.
Value for Money
10
Room price was acceptable given some positive aspects, though overall experience was disappointing.
Food and Beverage
7.8
Reported issues with kitchen hygiene; food waste left in the fridge.
Overall Experience
7.8
Overall experience very disappointing; guests left early due to unacceptable conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:33

Property Description

Charming Bed and Breakfast in Playa del Carmen

Convenient Location: Situated in a tranquil area just a short 15-minute stroll from Central Playa del Carmen Beach, Apart Hotel Casaejido offers a peaceful retreat away from the hustle and bustle.

Comfortable Accommodation: Each room at Casaejido Apart Hotel boasts a kitchenette, seating area, and a private bathroom, ensuring a cozy and convenient stay for guests.

Relaxing Amenities: Guests can unwind in the common area garden adorned with hammocks, perfect for soaking up the sun. Additionally, enjoy a complimentary continental breakfast during your stay.

Experience the perfect blend of comfort and relaxation at Apart Hotel Casaejido - book your stay now!

Important information:

The parking is available on the street; curb side.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for MXN 150 per person per night when using an existing bed.
    People 3 years old and over stay for MXN 150 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 962 reviews
Cleanliness: 7.8
Service: 10
Location: 9.8
Room Quality: 8.8
Amenities: 10
Value for Money: 10
Food and Beverage: 7.8
Overall Experience: 7.8
L
Lara • couple • es
9
RECOMENDABLE 100% experiencia unica
Pros:

La arquitectura popular es muy espectacular.
La mujer que nos atendió en recepción fue super amable y atenta con nosotras.
Había cocina, nevera y utensilios para hacerse un café.
También nos salió mejor la excursión contratándola con ellos, ya que otras eran demasiado caras.

2026-03-21 • via Nuitee
R
Renée-Lydia • couple • ca
10
Pros:

Propre accueillant et ultra confortable, près des autobus et des colectivos, distances à pied de café et restaurants

2026-03-19 • via Nuitee
T
Tereza • couple • cz
7
2026-03-19 • via Nuitee
S
Sonia • family_with_children • it
6
Pros:

La struttura è carina ed accogliente anche abbastanza pulita. Letti comodi

Cons:

La porta del bagno in vetro non si chiudeva bene. Puzza di fogna dal bagno. La nostra stanza aveva le finestre che davano sulla hall e sul cortile. Nessuna privacy. In ogni caso, come struttura di passaggio solo per dormire il rapporto qualità prezzo è discreto.

2026-03-17 • via Nuitee
T
Tenorio • family_with_children • cr
7
Cons:

El lugar está aceptable, más areas en común están Bonitas la cocina esta bastante equipada.

La habitación si me pareció muy oscura y se me metió un mapache por el techo a la habitación, pues si el lugar está rodeado de naturaleza y se entiende que ellos viven allí, pero podrían tapar los huecos por donde se meten.

La cama es bastante confortable.
Las puertas del baño son un poco incómodas.

Pero en general esta bien para el precio.

2026-03-16 • via Nuitee
S
Santander • couple • cl
8
2026-03-16 • via Nuitee
R
Renée-Lydia • couple • ca
10
2026-03-15 • via Nuitee
S
Samuel • family_with_children • mx
10
Pros:

Las piscina estuvo super, excelente espacio de habiente para almorzar algo, me encantó

Cons:

Las 24hr de la recepción

2026-03-12 • via Nuitee
C
Calderon • family_with_children • mx
10
Excelente experiencia
Pros:

La habitacion era limpia y tenia un agradable olor al entrar

Cons:

Todo fue excelente, se fue la luz y el personal fue amable al informar el problema, además se restableció con brevedad.

2026-03-11 • via Nuitee
L
Le • family_with_children • ca
10
2026-03-09 • via Nuitee
E
Elodie • family_with_children • ca
8
Pros:

Hôtel facile d'accès avec beaucoup de place devant pour se garer.
Le lit était très confortable et la clim dans la chambre nous a bien servi.

2026-03-08 • via Nuitee
R
Ricardo • extended_group • mx
9
Pros:

La tranquilidad del espacio..muy recomendable para descansar.

2026-03-06 • via Nuitee
J
Joris • couple • ca
8
2026-03-06 • via Nuitee
L
Laure Desrochers • family_with_children • ca
10
Pros:

J'adore cet endroit. Le personnel est très accueillant, courtois, souriant et accommodant.
On se sent bien.
J'y suis allée 3 fois et j'y retournerai assurément l'an prochain.

2026-03-04 • via Nuitee
J
Julie • couple • fr
10
2026-03-03 • via Nuitee
T
Thomas • solo_traveller • de
10
Für meine Zwecke war es die allerbeste Lösung.
Pros:

Die Lage, der Komfort, die Sauberkeit, der Service, die Freundlichkeit der Mitarbeiter

Cons:

Es gab nichts zu beanstanden

2026-03-03 • via Nuitee
J
Julien • extended_group • fr
5
Casaejido févr 2026
Pros:

Le grand lit confortable.
La piscine.

Cons:

Les photos ne sont pas vraiment fidèles à la réalité, il y a deux résidences Casaejido de part et d'autre de la rue, nous n'étions pas dans celle présentée en photo...
Et le ménage était fait à la va vite dans la chambre...

2026-03-03 • via Nuitee
K
KATTIA • family_with_children • fr
10
Bon séjour à Playa
Pros:

Bonne localisation et rapport qualité prix

Cons:

Aucun contact humain avec le personnel tout se fait par message

2026-03-02 • via Nuitee
D
de la Torre • couple • es
9
2026-03-02 • via Nuitee
S
Sjoukje • couple • nl
8
Prima plekje voor 1 rustige overnachting
Pros:

Groot breed bed en grote kamer

Cons:

De douche werdt niet warm

2026-03-02 • via Nuitee