Apart Hotel Casaejido

Hotels
9 (962 reviews)
Calle 3 Sur, entre Avenidas 65 y 70, Manzana 11 lote 9, Colonia Ejidal , Playa del Carmen , mx

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Tour desk
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Helpful staff
Good amenities
Cons:
Poor cleanliness
Unstable location
Unsatisfactory room conditions

Categories

Cleanliness
7.8
Very poor hygiene conditions reported, including food waste and unpleasant odors.
Service
10
Staff were helpful and kind, especially with package delivery.
Location
9.8
Location reported as unsafe with abandoned vehicles in the vicinity.
Room Quality
8.8
Room conditions were unsatisfactory with issues like a door that couldn't be locked.
Amenities
10
Kitchen and pool were appreciated; good facilities.
Value for Money
10
Room price was acceptable given some positive aspects, though overall experience was disappointing.
Food and Beverage
7.8
Reported issues with kitchen hygiene; food waste left in the fridge.
Overall Experience
7.8
Overall experience very disappointing; guests left early due to unacceptable conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:33

Property Description

Charming Bed and Breakfast in Playa del Carmen

Convenient Location: Situated in a tranquil area just a short 15-minute stroll from Central Playa del Carmen Beach, Apart Hotel Casaejido offers a peaceful retreat away from the hustle and bustle.

Comfortable Accommodation: Each room at Casaejido Apart Hotel boasts a kitchenette, seating area, and a private bathroom, ensuring a cozy and convenient stay for guests.

Relaxing Amenities: Guests can unwind in the common area garden adorned with hammocks, perfect for soaking up the sun. Additionally, enjoy a complimentary continental breakfast during your stay.

Experience the perfect blend of comfort and relaxation at Apart Hotel Casaejido - book your stay now!

Important information:

The parking is available on the street; curb side.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for MXN 150 per person per night when using an existing bed.
    People 3 years old and over stay for MXN 150 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 962 reviews
Cleanliness: 7.8
Service: 10
Location: 9.8
Room Quality: 8.8
Amenities: 10
Value for Money: 10
Food and Beverage: 7.8
Overall Experience: 7.8
D
David • couple • es
10
2026-02-14 • via Nuitee
N
Nouhant • couple • fr
7
bel hébergement mais loin du centre ville
Pros:

hébergement spacieux, mobilier sommaire mais suffisant, calme

Cons:

l'équipement de la cuisine très limité voire insuffisant, éloigné du centre ville et de la plage 1.6 km

2026-02-12 • via Nuitee
K
Katarzyna • extended_group • pl
10
Chętnie wrócę.
Pros:

Piękne miejsce, klimatyczny budynek. Wspaniale wyposażona kuchnia, przyjemny basen. Chętnie wrócę

2026-02-12 • via Nuitee
T
Théo • family_with_children • fr
8
Pros:

Le grand lit, l'intimité de l'appartement et la gentillesse de Felipa

Cons:

L'entretien de la salle de bain, le jour autour des fenêtres, peu de prises, et manque d'éclairage, chambre très sombre

2026-02-12 • via Nuitee
H
henk • couple • nl
8
Fijne uitval basis in playa del Carmen en Yucatan
Pros:

Rustige omgeving.

Cons:

Receptie spreekt niet altijd Engels

2026-02-10 • via Nuitee
M
Maya • extended_group • gb
8
Nice and cosy
Pros:

The double bed is the biggest bed ever

Cons:

Shower wasn’t hot enough. It was like warm

2026-02-09 • via Nuitee
S
Serhieieva • couple • ua
10
Pros:

Соотношение цена качество - идеально
За относительно не большие деньги у мене была не большая квартира студия с кухней на которой все было и большим холодильником . Есть своя маленькая теретория на улице где можно вечером посидеть продолжить дышать свежим воздухом )

Cons:

Интернет не очень (((( В месенжере поболтать окей , мне по работе пару раз надо было чуть больше трафика он ложился - но может в Мексике в целом плохой интернет .
Ну и свежие полотенца вам при уборке заменят только в случае если оставите чаявые ( мы как бы практикуем ) но пару раз заканчивались мелкие деньги , и полотенец мы не получали ))) может это тоже особенности культуры страны . Но в моем понимание - чаевые это не обязательность а по желанию . Мы конечно больше посмеялись с этого , бо это сущий пустяк , по сравнению с тем как полиция любит потрясти денег с туристов просто так :))). У них мы оставили на много больше держат (((

2026-01-31 • via Nuitee
E
Eugenia • couple • es
4
Decepcionante
Pros:

La ubicación no está mal, la habitación es tal cual en las fotos, solo que da la sensación de más amplitud.

Cons:

Uno de los días no había agua caliente, avisamos para arreglarlo y dijeron que lo revisarían al día siguiente, eran las 21:00 y nos íbamos al día siguiente por lo que no pude ducharme, me desperté pronto y seguía igual sin agua caliente.
La habitación me resultó un poco agobiante.
Había una gato y por la noche se dedicó a coger la basura y tirarla por todas las zonas comunes, daba mucho asco.

2026-01-30 • via Nuitee
E
Ewy-Joe • couple • ca
8
2026-01-30 • via Nuitee
J
Justine • extended_group • fr
6
2026-01-29 • via Nuitee
A
Antonio • family_with_children • ca
10
Cons:

Que no se pudiera usar la piscina desde la 6 de la tarde.

2026-01-28 • via Nuitee
M
matteo • solo_traveller • it
9
2026-01-27 • via Nuitee
J
jennifer • family_with_children • fr
9
2026-01-26 • via Nuitee
M
Matzzzz88 • family_with_children • ar
7
Pros:

The environment was really nice, very quiet, it's a good place to rest.

Cons:

The pool hour is a too limit (9am to 6pm) and for us doing different activities outside the hotel it was impossible to use it during that time.
Another thing we didn't like is the hot water of the shower. For some reason it only last a few minutes.
The location is not near from the city center (5th avenue), so if you look to go out there, you have 30minutes walk. It all depends what kind of vacation you are looking for. Hope this helps.

2026-01-26 • via Nuitee
L
Luise • extended_group • de
9
2026-01-26 • via Nuitee
M
Magali • couple • fr
4
Pas terrible
Pros:

L'espace. Cadre avec la piscine jolie.

Cons:

Beaucoup de bruit, on entends les voisins avec musiques, aboie constant des chiens la nuit. La chambre a une forte odeur d'humidité. Porte de la chambre qui bouge beaucoup on ne se sent pas en sécurité, la porte est en bois et ferme tout juste.

2026-01-25 • via Nuitee
D
Delphine • family_with_children • fr
6
Pros:

Emplacement du logement au calme. 25 minutes a pied de la plage du centre. Stationnement dans la rue mais aucun souci, il y a toujours de la place et la rue est calme

Cons:

Logement sombre. Pas d'espace extérieur privé a proprement parler. On vit un peu trop enfermés du coup.

2026-01-25 • via Nuitee
M
Marco Antonio • couple • mx
10
Pros:

Todo bien.

2026-01-24 • via Nuitee
D
Daniel • family_with_children • nl
9
Pros:

Great place, easy automatic checkin, very comfortable rooms, we really liked the location as it felt a lot more authentic then the tourist area.

Cons:

Would be great if they made some more comfortable chairs in the garden and the hammock needs a wash

2026-01-23 • via Nuitee
A
Angyal • couple • hu
1
WARNING: Dishonest Management & Hazardous Conditions
Pros:

​WARNING, read further!!!

Cons:

Dishonest Management & Hazardous Conditions

​My experience at Hotel Casejido was appalling. I want to warn everyone: the owner is dishonest and the property is in a state of decay. After I refused to stay due to the horrific conditions, the owner falsely reported me as a 'no-show' to Booking.com to prevent me from leaving a review. I have video evidence of my presence and the state of the room.
​The room was a disaster: it had a foul smell, the window faced a trash-filled inner courtyard, and it was barely secured with duct tape. The door was also extremely flimsy, offering no security. Within 30 minutes of being in the room, giant ants had already covered my belongings. Most importantly, upon inspection, I found bedbugs in the mattresses.
​The owner is passive-aggressive and blatantly lied about my stay. Do not be fooled by the photos—this place is a health and safety risk. I am reporting this case to the authorities.

2026-01-23 • via Nuitee