Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Noise from outside
Limited TV service

Categories

Cleanliness
6.81
Several reviews mentioned cleanliness issues, including dirtiness and pests.
Service
8.78
Multiple comments praised the attentiveness and friendliness of the staff.
Location
9.32
Location is frequently highlighted as excellent and central.
Room Quality
7.77
Mixed reviews with some rooms being described as spacious while others had issues.
Amenities
7.3
Amenities received mixed feedback; the pool and colonial style are noted, but the TV service was criticized.
Value for Money
8.26
Overall, guests felt they received a fair value for the price paid.
Food and Beverage
7.81
No significant comments on food; some mention of missing coffee in the morning.
Overall Experience
8.78
Guests felt positively about their stay, though with notable concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

Outdoor Pool:
Enjoy a refreshing dip in our outdoor pool, the perfect spot to relax and unwind after a day of exploring the city.

Tour Services and Free Wi-Fi:
Take advantage of our tour services to explore the local attractions hassle-free. Stay connected with complimentary Wi-Fi throughout the hotel.

Convenient Amenities:
Indulge in our free coffee service and make use of the on-site laundry facilities for added convenience during your stay.

Experience comfort and convenience at Hotel Reforma Merida. Book now to secure your stay at our ideally located hotel opposite the Government Palace.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 50 per day.

Location

Guest Reviews

8.1
Based on 1039 reviews
Cleanliness: 6.81
Service: 8.78
Location: 9.32
Room Quality: 7.77
Amenities: 7.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.78
J
JOSE • family_with_children • co
10
Pros:

Excelente

2026-02-13 • via Nuitee
J
Javier • family_with_children • mx
9
Pros:

Buena ubicación y atención

Cons:

Es antigua por lo que hay algunas puertas que cuesta trabajo abrir.

2026-02-12 • via Nuitee
Y
Yavuz • family_with_children • tr
8
Pros:

Konum çok iyi.

Cons:

Tuvalette koku var. Tuvaletten yan odanın sesleri çok geliyor.

2026-02-11 • via Nuitee
R
Rosario • extended_group • us
10
Pros:

Muy bonito lugar y muy céntrico a una cuadra de la plaza y cerca de tiendas nos encantó este lugar

2026-02-11 • via Nuitee
M
MARIANA • couple • mx
10
Amena, tranquila, confortable y relajante para salir caminando a conocer
Pros:

Me gustó la ubicación. Y lo mas que cuenta con un estacionamiento en frente del hotel. Porque gran parte de los hoteles del centro el estacionamiento queda lejos. Muy buen precio y puedes salir a recorrer el centro histórico caminando y disfrutar un hermoso recorrido. Ya me he quedado varias veces en este hotel y me volvería a quedar

Cons:

Por el momento todo bien

2026-02-11 • via Nuitee
R
Rosa • family_with_children • us
10
2026-02-10 • via Nuitee
K
Karim Gilberto • family_with_children • mx
9
Pros:

La ubicación es lo mejor, al frente está el estacionamiento y un restaurant con buena comida de echo hay donde comer en todos lados a donde camines en esa zona.

Cons:

nada, todo bien en esta estadia

2026-02-09 • via Nuitee
A
Aka • family_with_children • de
7
2026-01-31 • via Nuitee
J
Janice • family_with_children • us
9
Fun stay
Pros:

Front desk personnel Juan and Kaley were wonderful. Friendly and well informed.

Cons:

Bathroom too tiny

2026-01-31 • via Nuitee
J
Julio cesar • family_with_children • mx
2
2026-01-30 • via Nuitee
P
perrier • family_with_children • fr
6
Pros:

Emplacement au cœur de la ville historique
Mise a disposition d'eau potable
Garde des valises avent et apres remise de la chambre.
Loterie pour les chambres... .la nôtre (226) était relativement silencieuse la nuit

Cons:

Hotel un peu vieillot.
Chambre sans fenêtre et mal aérée. Ça se sent!!

2026-01-28 • via Nuitee
O
Orlando Aleksy • family_with_children • mx
10
2026-01-27 • via Nuitee
A
ayelen • couple • es
8
Pros:

La ubicación y habitación grande! Muy céntrico! Tienes agua

Cons:

Te cobran 100 pesos diarios por parking
Si quieres hacer el check in antes de las 3 son 200 pesos la hora
La ducha un poco sucia
Las instalaciones en general viejas pero para pasar un par de días no está mal

2026-01-26 • via Nuitee
M
Morales Cortes • family_with_children • cr
9
Perfecto
Pros:

Ubicacion e instalaciones.

Cons:

Nada.

2026-01-26 • via Nuitee
S
Salvador • family_with_children • mx
7
Le falta mantenimiento
Pros:

El aire acondicionado

Cons:

El baño muy estrecho.
Falta de mantenimiento en general

2026-01-26 • via Nuitee
S
Sebastiano • family_with_children • ca
9
Pros:

Very well located, spacious hotel at very economical price. Nice yard/ pool area. Rooms are simple, which is justified given low price!

2026-01-26 • via Nuitee
I
Irati • family_with_children • es
7
2026-01-25 • via Nuitee
L
Lidia • family_with_children • es
7
Pros:

Ubicación excelente

Cons:

Algunas cosas sin importancia

2026-01-24 • via Nuitee
M
Marco • family_with_children • mx
10
2026-01-23 • via Nuitee
A
Archundia • solo_traveller • mx
9
Pros:

La atención del personal, todos muy amables.

Cons:

Deben cambiar toallas porque ya fue su mejor época.

2026-01-23 • via Nuitee