Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Noise from outside
Limited TV service

Categories

Cleanliness
6.81
Several reviews mentioned cleanliness issues, including dirtiness and pests.
Service
8.78
Multiple comments praised the attentiveness and friendliness of the staff.
Location
9.32
Location is frequently highlighted as excellent and central.
Room Quality
7.77
Mixed reviews with some rooms being described as spacious while others had issues.
Amenities
7.3
Amenities received mixed feedback; the pool and colonial style are noted, but the TV service was criticized.
Value for Money
8.26
Overall, guests felt they received a fair value for the price paid.
Food and Beverage
7.81
No significant comments on food; some mention of missing coffee in the morning.
Overall Experience
8.78
Guests felt positively about their stay, though with notable concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

Outdoor Pool:
Enjoy a refreshing dip in our outdoor pool, the perfect spot to relax and unwind after a day of exploring the city.

Tour Services and Free Wi-Fi:
Take advantage of our tour services to explore the local attractions hassle-free. Stay connected with complimentary Wi-Fi throughout the hotel.

Convenient Amenities:
Indulge in our free coffee service and make use of the on-site laundry facilities for added convenience during your stay.

Experience comfort and convenience at Hotel Reforma Merida. Book now to secure your stay at our ideally located hotel opposite the Government Palace.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 50 per day.

Location

Guest Reviews

8.1
Based on 1039 reviews
Cleanliness: 6.81
Service: 8.78
Location: 9.32
Room Quality: 7.77
Amenities: 7.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.78
A
Anaelle • extended_group • mx
8
2026-03-21 • via Nuitee
M
Miguel Angel • family_with_children • mx
8
Pros:

Por el precio está perfecto la cercanía a la plaza está excelente de fácil comunicación la limpieza es muy buena y la cama exelente sus instalaciones de una casona antigua lo convierte en un lugar maravilloso

Cons:

Lamentablemente las paredes son muy delgadas y se escucha el ruido de las habitaciones en lo particular no pude dormir el tener que escuchar los ronquidos del vecino y la televisión a mi me resultó algo incómodo

2026-03-20 • via Nuitee
T
TEODORO • family_with_children • mx
7
Pros:

Su ubicación y la relación precio- calidad

Cons:

La habitación que me tocó necesita una remodelación.

2026-03-20 • via Nuitee
M
Mikhail • couple • ru
9
Pros:

Yhe room is of course small, but it is expected because it is historical. The room, bed shhets, towals are perfectly clean, Bed is very comfrotable, The only comment is that Internet was not fast, it was difficult to watch TV programs.In general, THANK YO VERY MUCH!!

Cons:

Internet was slow and interrupted several times.

2026-03-20 • via Nuitee
A
Alma Delia • family_with_children • mx
8
2026-03-19 • via Nuitee
I
Ignacio • family_with_children • es
8
Como su titulo, los baños necesitan una recorma
2026-03-18 • via Nuitee
L
Luis Gilberto • family_with_children • mx
8
Pros:

Ubicacion, colchones cómodos

Cons:

Ropa de cama vieja asi como las toallas y clima falta de mantenimiento

2026-03-18 • via Nuitee
D
Duran • family_with_children • mx
8
Pros:

La cama es comodisima

Cons:

El baño.. necesita mucho mantenimiento y sobre todo limpieza..

2026-03-17 • via Nuitee
T
Teresita Alcocer • family_with_children • us
5
Pros:

La ubicación

Cons:

El trato del personal fue pésimo. Ya había pagado el estacionamiento y me lo volvieron a cobrar. Muy mal educados los recepcionistas y groseros.

2026-03-17 • via Nuitee
B
Brian Alexander • family_with_children • mx
10
Muy buena ubicación, cómodo y buena calidad la habitación
Pros:

La ubicación, muy céntrica y cercana a todo

Cons:

Nada, todo bien

2026-03-17 • via Nuitee
K
Kelly Michelle • extended_group • es
8
2026-03-17 • via Nuitee
S
silvia • couple • it
3
Posizione centrale comoda, la pulizia niente di che. Un po’ datata come struttura, muffa sulle finestre
Pros:

La posizione

Cons:

La muffa alle finestre

2026-03-16 • via Nuitee
M
Melissa • family_with_children • mx
6
Pros:

La ubicación es excelente, es un hotel muy bonito que guarda todo su encanto colonial y la piscina es agradable.

Cons:

Esta descuidado, le falta mantenimiento, es muy reducido el espacio en las habitaciones, los baños huelen mal

2026-03-12 • via Nuitee
R
ROSA ESTELA • extended_group • mx
10
Accesibilidad, amabilidad e interés
Pros:

Ubicación,trato, lugar lindo

Cons:

Requiere un poco de mantenimiento

2026-03-11 • via Nuitee
A
Adriano • extended_group • mx
4
Great location but only cold water in the place like that?!!!
Pros:

Great location but only cold water?!!!

Cons:

COLD WATER :( :( :(

2026-03-10 • via Nuitee
E
Eleonora • couple • it
8
2026-03-09 • via Nuitee
R
Romero Saavedra • family_with_children • mx
10
Pros:

El trato del personal

Cons:

Esta en remuneración la fachada

2026-03-09 • via Nuitee
M
Michèle • couple • ca
10
Pros:

L’emplacement

Cons:

Rien

2026-03-07 • via Nuitee
A
Arturo • solo_traveller • mx
4
Cons:

El baño con cabellos, y la habitación con mal olor

2026-03-07 • via Nuitee
M
Michèle • couple • ca
8
Un souvenir heureux
Pros:

La proximité et le personnel

2026-03-07 • via Nuitee