The Station Hotel and Banqueting

Hotels
7.1 (1148 reviews)
Castle Hill , Dudley , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Laundry
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Value for money
Cons:
Cleanliness issues
Uncomfortable beds
Cold rooms

Categories

Cleanliness
5.85
Multiple mentions of cleanliness issues including dirt and strong smells.
Service
7.85
Staff received positive feedback for friendliness and helpfulness.
Location
8.35
Many reviews highlighted the good location.
Room Quality
6.35
Mixed feelings about room comfort and condition, with mentions of cold temperatures and poorly cleaned rooms.
Amenities
6.85
Basic amenities provided but with some deficiencies like kitchen tap and missing items.
Value for Money
7.85
Offers fair value according to many guests, especially considering location.
Food and Beverage
6.85
Basic food and beverage offerings mentioned but lacking in quality.
Overall Experience
6.85
Average experience reflecting some positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:32

Property Description

Convenient Location
Situated in Dudley, The Station Hotel and Banqueting offers easy access to popular attractions like Arena Birmingham and The ICC-Birmingham. Guests can explore the city with ease, as key landmarks such as Library of Birmingham and Museum of the Jewellery Quarter are just a short distance away.

Modern Amenities
Experience comfort and convenience in our non-smoking rooms equipped with free WiFi, flat-screen TVs, and kitchenettes. Whether you're unwinding after a busy day or catching up on work, our amenities cater to all your needs. Additionally, our 24-hour front desk staff fluent in Greek and English are always available to assist you.

Diverse Dining Options
Indulge in a culinary journey at our on-site restaurant and bar, offering a variety of delicious dishes and refreshing beverages. From hearty meals to light snacks, there's something for every palate at The Station Hotel and Banqueting.

Book your stay now at The Station Hotel and Banqueting for a memorable experience in Dudley!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 1148 reviews
Cleanliness: 5.85
Service: 7.85
Location: 8.35
Room Quality: 6.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 6.85
J
Janet solo_traveller gb
7
Great for a quick stopover
Pros:

It was great to have free parking and an easy self-check in. The bed was comfy and it was great to have a light switch next to the bed.

Cons:

Having not been there before, the hotel name was slightly different to what was given, so made me unsure that I was in the correct place.
There was a dirty bathmat/towel on the floor when I arrived, but the rest of the room was clean and tidy.

2026-07-17 via Nuitee
S
Susan solo_traveller gb
6
Bad management.
Pros:

The place was lovely and clean, with absolutely everything you need, great place to stay!!

Cons:

We paid to upgrade to a certain room but when we arrived somebody was already in there! We were then told to stay in a different triple bed room which we did not need. I asked for the extra £40 to be returned and was told I may get it back i may not????? I am still waiting. Really really bad management and communication.

2026-07-15 via Nuitee
J
Jill couple gb
5
It was comfortable and ok for one night stay. Would probably not go back.
Pros:

There was no breakfast here and no staff around. Felt very empty and took a little while to find our room. Value for money, basic accommodation.
Good location, but busy and noisy.

Cons:

Have someone to meet you when you arrive.
TV could be bigger, size of computer screen.

2026-07-15 via Nuitee
A
Andrew couple gb
9
A1
Pros:

Clean, cheap and central

2026-07-13 via Nuitee
A
Andrew solo_traveller gb
8
2026-07-13 via Nuitee
C
Carl solo_traveller gb
2
Pros:

There was nothing to like about the hotel now there is no bar or restaurant and no staff on site felt unsafe while outside having a cigarette as 2 gentlemen was trying to get into the property they had no code for the door they continued to wait for a guest to open the door.

Cons:

The whole experience at the property no bar or restaurant and no staff

2026-07-12 via Nuitee
D
Declan James solo_traveller ie
8
2026-07-12 via Nuitee
S
Saliu solo_traveller gb
7
2026-07-10 via Nuitee
M
Matthew couple gb
3
Could’ve been worse
Pros:

Bed was comfortable, shower was good, good sized room with charging points near the bed

Cons:

heating element under the sink was making a loud noise all night so only slept from 4:30am to 6:30am.

2026-07-09 via Nuitee
M
Miriam couple gb
8
Good place to stay for Dudley Zoo and Black Country Museum
Pros:

Spacious and comfortable rooms. Huge shower room, plenty of hot water, clean and functional. Good value for money. Kitchenette equipped with basics in room so able to make simple meals, cook own breakfast, bring in a takeaway. Self check in with codes. Large car park (register car on arrival for free parking)

Cons:

Double room would have benefitted from bedside tables, tea towels and an extra kitchen stool to sit at work top when eating. One appliance emitted a high pitched buzzing noise which disturbed our sleep but we eventually found out where it was coming from and switched it off.

2026-07-06 via Nuitee
S
Stewart family_with_children gb
8
Pros:

Location, size of the rooms, facilities within the apartment and value for money

Cons:

Lack of amenity space / bar or sitting areas

2026-07-06 via Nuitee
M
Mark couple gb
9
Great central location.
Pros:

How central the location was. How quiet it was were our room was located.

2026-07-06 via Nuitee
D
Daniel solo_traveller gb
10
2026-07-05 via Nuitee
D
Daniel solo_traveller gb
10
2026-07-05 via Nuitee
K
Kate solo_traveller gb
9
One night in Dudley
Pros:

Was cleanish and tidy. Room was what id expect for price paid. Booked the room for its haunted reputation, and although no ghosts were spotted ots an atmospheric place. Slept well 😌

Cons:

Absolutely zero staff, no room keys so had to keep putting codes into the door lock, which if you were coming in from a night out would have been difficult. Some areas like the stairs could have done with a hoover. Also no ghosts made themselves seen 🤭

2026-07-05 via Nuitee
D
Daniel solo_traveller gb
10
Really kind staff that went out there way to help.
2026-07-02 via Nuitee
D
Daniel solo_traveller gb
10
2026-07-02 via Nuitee
A
Andreas extended_group se
1
Pros:

Unfortunately nothing...

Cons:

Located at a busy roundabout and as the hotel lacks soundproofing, the noise is extremely disturbing. Hotel has no staff present and uses codes for entry, code to room consits of 12 digits on a keybad that has seen better days. Hotel lacks all form of ventilation and the heat alone forced us to change hotel the first day... sorry to say, but avoid at all costs.

2026-07-01 via Nuitee
C
Chantelle solo_traveller gb
10
Excellent
Pros:

Space and comfort

Cons:

Comfortable everything you need

2026-06-30 via Nuitee
P
paul couple gb
8
Good nice to know we could park
Pros:

Self catering

Cons:

Checking in system

2026-06-28 via Nuitee