Hotel THE Grandee Shinsaibashi Namba

Hotels
8.8 (155 reviews)
Chuo-ku Higashi Shinsaibashi 1-6-28 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Rooms felt dark
Some communication issues with staff

Categories

Cleanliness
8.19
Some reviews noted a musty smell in rooms and general dark ambiance.
Service
9.16
Staff are generally helpful and accommodating, despite some remarks about communication.
Location
9.2
Location is praised for its proximity to attractions and convenience.
Room Quality
8.15
Rooms were noted as dark and lacking natural light, but some guests appreciated the spaciousness.
Amenities
9.18
Amenities like the lounge area and free snacks were highly appreciated.
Value for Money
8.64
Overall good value with the amenities provided but some room conditions raised concerns.
Food and Beverage
9.19
Positive mentions of the lounge with free snacks and drinks.
Overall Experience
8.66
Enjoyable overall stay with noted flaws in room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:27

Property Description

Prime Location in Osaka
Hotel The Grandee Shinsaibashi is conveniently situated near major attractions like Shinsaibashi Station, Shinsaibashi Shopping Arcade, and Nipponbashi Monument.

Modern Amenities
Experience comfort and convenience with air-conditioned rooms, free WiFi, coffee machine, and a CD player in every unit.

Helpful Service
The friendly reception offers valuable tips to make your stay in Osaka memorable.

To book your stay at Hotel The Grandee Shinsaibashi and explore Osaka's vibrant culture, reserve your room now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for ¥5,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 155 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
E
Eri • solo_traveller • ch
10
最高でした！
Pros:

受付の方たちがみなさん本当に親切だったのと、お掃除がとても行き届いていてとても快適な滞在でした。

Cons:

まったくありません！

2026-02-11 • via Nuitee
K
Kevin • family_with_children • ca
9
Exceeded expectations.
Pros:

Everything was amazing, including the location, staff and athletics.

Cons:

There was a musky humid feeling and smell in the room.

2026-01-19 • via Nuitee
J
James • family_with_children • my
9
Overall is good
Pros:

Lots of nearby shopping , restaurants , convenience store everywhere.

Cons:

Distance to rail station.

2026-01-16 • via Nuitee
W
Wenkun • family_with_children • au
10
Will definitely come back. The location is great.
Pros:

Clean and location

Cons:

N/A

2026-01-12 • via Nuitee
K
Kelly • couple • us
8
2026-01-06 • via Nuitee
T
Tommy Jin-jei • solo_traveller • tw
8
2026-01-03 • via Nuitee
S
Shu Chong • family_with_children • au
10
Excellent stay , would return and highly recommend !
Pros:

Everything !

Cons:

Nothing~

2025-12-19 • via Nuitee
허영훈 • family_with_children • kr
9
오사카 가족여행시 최우선으로 고려할만한 숙소
Pros:

일본호텔 특유의 좁은 실내에 답답하던 여행자로서는 최고의 숙소임. 넓은 실내와 뛰어난 방음으로 관광 후 쌓아 피로를 제대로 풀 수 있었음. 코인세탁기도 있어 속옷, 양말의 세탁도 가능해서 장기여행시 유용할듯 함.
로비옆 라운지에서 무료 음료(맥주)를 한잔하며 잠시 취히는 휴식도 기분좋았음.

Cons:

조식을 제공하지는 않는 듯함. 식당을 찾지 못했음.

2025-12-18 • via Nuitee
N
Natalie • couple • us
8
Pros:

Great location, super short walk from dotonbori. Comfy beds, great bathtub.

Cons:

We had the room painted all black, which had a very cool wow factor and great for sleeping, however the bathroom was incredibly dark and made it hard to see. Very small critique everything else was great

2025-11-12 • via Nuitee
A
Alden • couple • au
5
Average stay. This hotel is in the bottom list of all the hotels we stayed in Japan in terms of room only. The staff, sh
Pros:

Very close to the shops. A bit more walking to the railway stations

Cons:

The rooms are pretty dark with no ventilation or windows to open to get any kind of natural light in.
The air con wasn’t the best

2025-09-29 • via Nuitee
D
Doris • couple • gb
9
Great stay
Pros:

The hotel has a very Boutique feel to it,
The room wes a great size with 2 double beds.
The bathroom was fantastic with a nice powerful shower and a jacuzzi bathtub complete with lighting.
The most impressive thing was the lounge where from 1pm to 10pm you can drink free beer and wine and help yourself to snacks.
Fantastic

Cons:

The only thing i would say was the hotel is quite dark including the rooms where it was quite hard trying to find some good light to apply your makeup.
The pillows could have been a bit bigger and also it was quite hard to communicate with the staff.
But i must say the hotel is lovely

2025-08-31 • via Nuitee
M
Maryline • family_with_children • fr
7
Très bien
Pros:

Propreté
Emplacement
Énorme chambre et deux lits par chambres
Jacuzzi

2025-08-21 • via Nuitee
P
pierre-henri
10
Bon hôtel
Pros:

Bon emplacement et bon service. Le lounge avec quelques boissons à disposition est un plus

2025-07-26 • via Nuitee
S
Sam • family_with_children • nz
7
Good stay close to Osaka's central restaurants and nightlife
Pros:

Great location, central to main Osaka central activities. The larger rooms had lots of good space and living areas. The free for guests area with drinks and small cakes etc was also appreciated and useful. They were helpful in helping change rooms when my parents found their room too dark for their liking.

Cons:

Just overall a bit dark in the rooms, granted not a lot of natural light but even with lighting the space just felt dark. Reception staff generally seemed disinterested. A little style over substance.

2025-07-03 • via Nuitee
K
Kasey • family_with_children • nz
9
excellent thank you
Pros:

Spacious room with big mordern spa bath tub, we really enjoy the bath after a long day exploring Kyoto, staffs are helful , they have nice lounge area and balcony area with free snack cakery and drink/ alcohol from 1pm till night which is great. Short walk to shopping street- Feris wheel

Cons:

very satisfied with our stay there

2025-07-02 • via Nuitee
O
Omar • group • au
10
Exceptional
2025-06-28 • via Nuitee
L
Le • family with young children • us
8
Very good
2025-06-28 • via Nuitee
K
Kylie • family with young children • sg
6
Pleasant
2025-06-14 • via Nuitee
N
Natalia • family with young children • es
7
Great location.
Pros:

The location is TOP, and their lounge with free drinks and delicacies is too, and their room was very spacious

Cons:

When I booked, I believed I was choosing a smart, luxury boutique hotel — but the reality didn’t match that expectation. The attempt at a luxury feel falls short in many ways: from the poor-quality finishes and lack of windows (at least in my room), to the very uncomfortable beds. These details significantly undermine the overall sense of luxury the hotel tries to convey. So for me is not great value for money

2025-06-09 • via Nuitee
K
Kim
8
Pros:

Eclectic hotel. Nice big room with two double beds.shower area really nice . We loved the fish tank.coin laundry need updating.staff were great

2025-05-29 • via Nuitee