Wyndham Garden Anchorage Airport

Hotels
•
Holiday Inn Express
7.8 (1151 reviews)
4411 Spenard Road , Anchorage , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Cons:
Dirty facilities
Poor room quality
Noisy environment

Categories

Cleanliness
5.44
The facility was dirty and smelly, with reports of bed bugs and animal odors.
Service
9.41
Staff were friendly and helpful during stay, despite other issues.
Location
9.95
Close to the airport and in a quiet area.
Room Quality
6.4
Rooms had issues with heating, were reported as cold, and cleanliness was poor.
Amenities
7.93
Pool was freezing, impacting overall experience.
Value for Money
7.89
Given the issues, some felt the stay was not worth the expense.
Food and Beverage
6.44
Breakfast was not good according to a review.
Overall Experience
8.91
Experience was heavily impacted by cleanliness and facility conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:42

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Unwind in the indoor pool, relax in the whirlpool, and stay active in the on-site fitness room.

Cozy Accommodations: Enjoy rooms with cable TV, free Wi-Fi, work desk, microwave, refrigerator, and coffee maker for a comfortable stay.

Ideal Location: With a free airport shuttle to Ted Stevens Anchorage International Airport and proximity to downtown Anchorage and local attractions like the Alaska Zoo, the Holiday Inn Express Anchorage offers the perfect blend of convenience and leisure.

Book your stay now at the Holiday Inn Express Anchorage for a delightful and stress-free experience.

Important information:

Please note that this property will be undergoing a renovation starting on 10/18/24 to 02/28/25 and will be closed for sale during this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1151 reviews
Cleanliness: 5.44
Service: 9.41
Location: 9.95
Room Quality: 6.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 6.44
Overall Experience: 8.91
L
Lori • solo_traveller • us
5
Expensive for the quality and the middle of winter prices.
Pros:

The breakfast was amazing. The front desk was so sweet and understanding. The room overall was clean and ok. . It served my purpose for staying the night in Anchorage.

Cons:

My door key wouldn’t work 3x and she was patient and understood my hurry to get in my room so used her master key. No follow up from management as she said so I never did get a key. The shower was literally full of hair. The bed was not comfortable. The valet drive was rutted with ice and snow and made for difficult walking and smokers were in the front as well.

2026-02-13 • via Nuitee
C
Chao • family_with_children • us
3
Assigned to room that were not yet clean and had to make multiple requests for supplies … such as body wash and towels t
2026-02-12 • via Nuitee
P
Patrick • family_with_children • us
6
Cons:

How hot the room was

2026-01-30 • via Nuitee
D
Diane • couple • us
3
It was close to the airport, but we won’t stay there again.
Pros:

Location

Cons:

Litter in the parking lot, hallways and elevator. Bare wires sticking out of a lamp, tub drained extremely slowly, barely lukewarm water.

2026-01-25 • via Nuitee
J
Jyrmayne • couple • us
10
2026-01-23 • via Nuitee
C
Chad • solo_traveller • us
3
Cons:

The toilet was clear full of toilet paper when I first got in my room and almost needed a plunger. Also it took me 30 minutes to get checked in from the time I walked in the door other then that the room was good for the price

2026-01-20 • via Nuitee
C
Charlie • extended_group • us
6
2026-01-20 • via Nuitee
D
Deann • couple • us
5
2026-01-20 • via Nuitee
C
Chris • solo_traveller • us
8
Overall good breakfast was great
Pros:

Close to restaurants

Cons:

The ac unit was not working properly. I managed to open the windows and it was ok

2026-01-19 • via Nuitee
C
Cynthia • family_with_children • us
8
Met our needs to have a comfortable bed to sleep in and transportation to airport.
Pros:

Room was clean and met our needs.
Shuttle service was very handy, affordable way to get back to airport.

Cons:

Room was too hot. Outside temps were high which required a good AC unit and this room unit was less than effective.
Shower had a constant drip when off.

2026-01-19 • via Nuitee
S
Shannon • couple • us
3
Gross
Pros:

Location

Cons:

The front desk staff had zero personality, when asking what floor we wanted she didn’t explain there was a basement level. Room smelled strongly of cigarettes

2026-01-19 • via Nuitee
L
Lisa • extended_group • us
1
Pros:

Nothing

Cons:

Dirty, trash in the halls, littered throughout. Shuttle never picked us up, a neighboring otel location, lakeside,shuttle transported us. Staff was short, language skills minimal for one of the receptionists.

2026-01-19 • via Nuitee
L
Lynn • family_with_children • us
1
Terrible rooms
Pros:

Staff was nice.

Cons:

Terrible room conditions for $450 a night. Black mold in the bathroom. Wall paper peeling off the wall. Rusty fixtures in the shower. I took pictures of these things and will be emailing them to Wyndham.

2026-01-19 • via Nuitee
E
Elizabete • family_with_children • us
10
2026-01-19 • via Nuitee
S
Sarah • family_with_children • us
1
Disappointing property. Don’t waste your money.
Pros:

Nothing. I was extremely disappointed in our stay. There was no shower curtain in the shower for the bathroom. I asked the front desk, but they said they didn’t have any. There is hair on the floor in our bathroom by the toilet and the bottom of the shower. There long, black curly hairs in both of the sheets on the beds. They were food crumbs on the floor by the coffee table. The room was really messy.
We used the pool. There were no towels in the pool room. There was brown floaty stuff in the corner of the pool. And the bottom of the pool was cracked and peeling and the cement cracking or floating all over the pool. That is not what it is described in the picture. The picture of the pool on the website looks pristine. This pool is not.

I spoke with Krystal at the front desk and they wouldn’t do anything for a refund. She said I have to speak with her general manager. But she also said that I need to reach out to booking.com and get a refund through booking.com since the hotel was not up to the right standards of what it should be.

Krystal said that the Hotel was doing a transition from when it used to be a Holiday Inn and she said that the new management and the new owners have really let down the property.

Cons:

The property is not what it is made out to be on the website. I was extremely disappointed in our stay. There was no shower curtain in the shower for the bathroom. I asked the front desk, but they said they didn’t have any. There is hair on the floor in our bathroom by the toilet and the bottom of the shower. There long, black curly hairs in both of the sheets on the beds. They were food crumbs on the floor by the coffee table. The room was really messy.
We used the pool. There were no towels in the pool room. There was brown floaty stuff in the corner of the pool. And the bottom of the pool was cracked and peeling and the cement cracking or floating all over the pool. That is not what it is described in the picture. The picture of the pool on the website looks pristine. This pool is not.

I spoke with Krystal at the front desk and they wouldn’t do anything for a refund. She said I have to speak with her general manager. But she also said that I need to reach out to booking.com and get a refund through booking.com since the hotel was not up to the right standards of what it should be.

Krystal said that the Hotel was doing a transition from when it used to be a Holiday Inn and she said that the new management and the new owners have really let down the property.

2026-01-19 • via Nuitee
K
Kevin • solo_traveller • us
4
Ok during the stay, frustration with the run around after my stay.
Pros:

Close to the airport and close to locations in Anchorage.

Cons:

Having a hard time getting an invoice. Was told that I can’t get an invoice since I booked on booking.com. Saw a charge of $2.75 on my credit card,which I don’t know where it came from. Asked both booking.com, who referred me to the hotel, which I contacted and haven’t heard back. Keep getting the run around, very irritating. Front desk staff also came across as rude at times.

2026-01-19 • via Nuitee
C
Chris • solo_traveller • us
9
For a Friday in Anchorage $265. was reasonably priced
Pros:

Restaurants on same block. Area safe and easy to the airport breakfast was great.Shuttle drive was friendly and professional

Cons:

No complaints

2026-01-19 • via Nuitee
R
Ronald • family_with_children • us
5
Worked for what we needed
Pros:

Wasn't there long enough

Cons:

Only 2 towels for 4 people registered

2026-01-19 • via Nuitee
D
Darin • couple • us
5
Very bad service
Pros:

Water on the floor
In front of the window and one of the breakfast workers was very rude to me

Cons:

I didn't like the rudeness from the breakfast worker

2026-01-19 • via Nuitee
L
Lakshmi • family_with_children • us
2
2026-01-19 • via Nuitee