Atrium Hotel Orange County

Hotels
7.1 (1260 reviews)
18700 MacArthur Blvd , Irvine , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Garden
See all facilities

Review Highlights

Pros:
Clean and neat
Friendly staff
Convenient location
Good beds
Cons:
Dirty rooms
Outdated facilities
Hidden charges
Poor food quality

Categories

Cleanliness
6.43
Several comments about dirty rooms and uncleanliness.
Service
8.4
Staff was friendly; however, some complaints about inattentiveness.
Location
8.94
Good location right across from the airport, convenient for travelers.
Room Quality
6.89
Many complaints about outdated rooms and various issues.
Amenities
6.92
Limited amenities available, including issues with the heater.
Value for Money
6.38
Hidden charges and feedback suggesting the price does not match quality.
Food and Beverage
5.93
Negative feedback regarding food quality and breakfast options.
Overall Experience
6.9
Mixed feelings overall, with positive notes overshadowed by significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:26

Property Description

Luxurious Amenities
The Atrium Hotel at Orange County Airport offers a resort-like setting with an outdoor courtyard pool, poolside cabanas, and a poolside bar for a truly relaxing stay.

Convenient Location
Situated less than two miles from South Coast Plaza, Newport Beach, and the Irvine business corridor, our hotel provides easy access to top attractions and business centers in the area.

Modern Comforts
Enjoy complimentary high-speed internet access, a state-of-the-art fitness room, security services, a market place, and a delicious continental breakfast during your stay.

Book your stay at the Atrium Hotel now for a perfect blend of luxury, convenience, and comfort.

Important information:

Please note: Parking is not included in the rate and there is a charge for parking at the property. Please contact property for pricing and details.

Atrium hotel is not responsible for any bank fees or overdraft fee associated with your account.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Guest Reviews

7.1
Based on 1260 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.94
Room Quality: 6.89
Amenities: 6.92
Value for Money: 6.38
Food and Beverage: 5.93
Overall Experience: 6.9
M
Mejia jr solo_traveller us
10
2026-08-08 via Nuitee
J
Jon couple us
5
Location was nice but rooms left a lot to be desired…carpet was absolutely filthy…value for what you got is not there.
Pros:

Pool area was very nice

Cons:

Rooms carpets were filthy

2026-08-06 via Nuitee
S
Sofiia couple us
8
2026-08-06 via Nuitee
I
Ignacio family_with_children us
10
2026-08-06 via Nuitee
S
Shum PL solo_traveller us
10
Pros:

Comfortable bed, Clean.

Cons:

Nothing

2026-08-05 via Nuitee
S
Salvatore family_with_children de
6
Leider etwas enttäuschend
Pros:

Schönes Hotel in Ruhiger Lage trotz Flughafen

Cons:

Die Zimmer waren sehr klein. Hotel entfanden wir nicht als Familien freundlich.Da weder ein Kühlschrank im Zimmer noch ein Getränkeautomat im Hotel.

2026-08-05 via Nuitee
K
Kiley couple us
10
Beautiful property in a great location with amazing amenities—we loved our stay and will definitely be back! 🌴✨
Pros:

We absolutely loved this property! It was beautiful inside and out, in a perfect location close to the beach and plenty of great restaurants. The pool was amazing, and we really enjoyed relaxing on the balcony and taking advantage of all the amenities. Everything exceeded our expectations, and my husband and I will definitely be staying here again. Highly recommend! 🌴☀️

Cons:

Loved everything great hotel.

2026-08-04 via Nuitee
M
Myra couple us
7
Staff was very nice, great location
Pros:

Location, pool,

Cons:

Carpet was not clean, no breakfast,

2026-08-03 via Nuitee
Y
yasmin family_with_children us
4
2026-08-03 via Nuitee
H
Harris solo_traveller us
5
Pros:

The location was good

Cons:

The room air conditioner was loud and would cut off and on every 15 - 20 minutes

2026-08-03 via Nuitee
K
Kristy couple us
5
Pros:

Look up my last two night stays I wrote a book

2026-08-03 via Nuitee
E
Elena solo_traveller us
10
2026-08-03 via Nuitee
D
Dora family_with_children us
8
Pros:

there's no breakfast 😕
place in quite
lovely 😍

Cons:

is to pricy for a small little dog 🥲 and i didn't know.

2026-08-02 via Nuitee
N
NICOLE couple au
1
Terrible stay with bugs in the bed - the worst management I've ever encountered
Pros:

Nothing

Cons:

This was one of the most disappointing hotel experiences I've had. The way guests are treated is unacceptable, and management appears to be completely inaccessible. I attempted to contact the General Manager several times but never received a response. The front desk staff were consistently unhelpful and, in some cases, quite rude; particularly Annette. Staff would also speak to each other in Spanish while guests were standing there, which came across as unprofessional and dismissive. During my stay, I witnessed numerous guests having confrontations with staff because their concerns were not being addressed effectively. It was clear this wasn't an isolated incident. My room was not clean, and I found bugs in several places, including the bed. Housekeeping staff were also extremely noisy from early in the morning, frequently shouting to one another across the hallways and repeatedly banging doors. Combined with the very thin walls, it was almost impossible to get any peace and quiet, as you could hear conversations and noise from neighbouring rooms. Given the hotel's location opposite the airport, many guests stay here hoping to get some rest before or after a flight. Unfortunately, this is not the place for a quiet stay. The pool area was also very noisy, with children screaming for long periods, making it difficult to relax anywhere on the property. Overall, I would not recommend staying here if you're looking for a clean, well-managed, and peaceful hotel experience.

2026-08-02 via Nuitee
K
Kristy couple us
5
Room 114
Pros:

The pool

Cons:

The fact the parking was through a gate every time you came and went, my keys locked us out numerous times daily room walls doors paint was chipping all over floors, front staff was not friendly at all only Silvia food vending machines were always sold out and the fact the restaurant wasn’t open I was not happy about at all. Laundry room no soaps dryer didn’t work had to get my money back .. didn’t went to match booking.com prices even after being there 5 days.. ok nothing special at all

2026-08-02 via Nuitee
P
prof solo_traveller kw
9
2026-08-02 via Nuitee
L
Levi couple gb
1
2026-07-25 via Nuitee
S
Soleil couple us
10
Excellent stay for the price
Pros:

Very clean! The room was big and fit us perfectly. We loved the pool as well. Overall great hotel.

Cons:

Our phone in our room didn’t work

2026-07-24 via Nuitee
D
Dominique solo_traveller us
5
Pros:

The location was good and the beds and pillows were very comfortable

Cons:

Parking was expensive at $28 a night, and no house keeping service unless requested during our entire stay. In addition, it took a long time to get shower to run warm water, never got hot.

2026-07-23 via Nuitee
C
Candace couple us
1
Awful, dirty, uncomfortable and mold smell.
Pros:

Nothing. Would never stay here again.

Cons:

It smelled. Was dirty. Night front desk lady was rude. Cales bc slider wouldn’t open she told me to wiggly it and then hung up

2026-07-22 via Nuitee