New YX oasis hotel 新悦喜雅居自助酒店

Hotels
8.1 (591 reviews)
Block 15, Prima Square, Jalan Utara, Bandar Indah, 90000 Sandakan, Sabah , Sandakan , my

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Air conditioning
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Adult only
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Affordable rates
Cons:
Cleanliness issues
Broken amenities

Categories

Cleanliness
7.18
Mixed sentiments noted, cleanliness issues raised in multiple reviews.
Service
8.65
Positive remarks on check-in process although some staff interaction issues were raised.
Location
8.19
Good location with restaurants nearby, but some mention of accessibility difficulties.
Room Quality
8.14
Rooms are mostly comfortable, but reported issues with cleanliness and amenities.
Amenities
7.67
Basic amenities provided; some descriptions indicated certain items were not functioning.
Value for Money
8.63
Considered good value for the rate charged, particularly for short stays.
Food and Beverage
8.18
Nearby food options are noted, but no specific facilities mentioned.
Overall Experience
8.15
Generally a positive experience but with significant issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:40

Property Description

Convenient Location
Located in Sandakan, New YX Oasis Hotel is the perfect place for travelers looking for a comfortable stay.

Modern Amenities
With free WiFi, air conditioning, flat-screen TVs, and private bathrooms in every unit, guests can enjoy a relaxing and convenient stay.

Nearby Airport
Just 8 km from Sandakan Airport, guests can easily reach their flights on time while staying at New YX Oasis Hotel.

To book your stay at our 2-star hotel with all these amenities and more, visit our website now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 591 reviews
Cleanliness: 7.18
Service: 8.65
Location: 8.19
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.15
S
Shane solo_traveller au
7
Clean and functional - just don’t expect luxury!
Pros:

The twin room in which I stayed was clean and functional. I appreciated the ability to use the free water dispenser on the 2nd floor, as that saves the need to buy bottled water (and generate plastic waste).

The reason that I chose this hotel was its proximity to Sandakan’s best vegetarian/vegan restaurant - Hainan Village (it’s a short walk away). Indeed, Hainan Village may be Sabah’s best vegetarian/vegan restaurant.

Cons:

The room was fairly basic - no chair, no jug, no mini-fridge, a single pump canister of liquid soap for both wash basin and shower. The decor is fairly dated (eg linoleum flooring). On the first night, the hot water in the shower didn’t work, but the owner fixed it on the following day.

The hotel is unattended and relies on WhatsApp for communication with guests. This arrangement works OK because staff do respond fairly promptly, however, it would potentially be a disaster if something happened to your phone - including running out of battery or, for some reason, you didn’t have data coverage in Sandakan. I mention this because I was only sent check in details (ie the code to access the building and my room) just before I arrived (after I had tried calling).

2026-04-11 via Nuitee
M
Muhammad Syahmi Arief solo_traveller my
6
A very pleasant stay with a walk distance eateries and essential retailers.
Pros:

The hotel is strategically located within walking distance of various eateries and essential retailers like Watsons, Guardian, Switch, and a laundromat.

Cons:

The bathroom tiles in my room were cracked, allowing water to seep underneath. I dread to think what’s accumulating beneath the surface. The Hotel need to fix this.

2026-04-07 via Nuitee
L
Lin Poh family_with_children my
8
Location is convenient access and plenty of F&B around the hotel.
Pros:

Location

2026-04-06 via Nuitee
S
Stefan solo_traveller de
7
Pros:

Zimmer sind sehr sauber und das Hotel liegt zentral in einer Gegend mit Restaurants/Cafés und kleinen Supermärkten

Cons:

Leider kein Internet auf den Zimmer 113/114 nur auf dem Flur (Bei der Buchung beschrieben als „2 Single-Betten mit Fenster“)

2026-04-05 via Nuitee
S
Stefan couple de
7
Pros:

Ist sauber und liegt Zentral alles in der Nähe wie Restaurants/Cafés und kleine Supermärkte

Cons:

Leider kein Internet auf den Zimmer wir hatte Zimmer 113 und 114 (2 Single Betten mit Fenster)

2026-04-05 via Nuitee
J
Julia family_with_children de
10
Sehr gute Unterkunft mit gutem Preis.
Pros:

Twin Room war sehr gut. Die Handtücher waren besonders schön. Kommunikation über WhatsApp lief super. Sehr schnelle Antworten und sehr freundlich.

Cons:

Alles war so wie es sollte.

2026-04-03 via Nuitee
N
Nazifa couple my
10
2026-04-02 via Nuitee
N
Noah couple dk
4
Godt til kort besøg
Pros:

Jeg kunne lide man havde en seng og sove i, ikke mere

Cons:

Brusebadet var enten iskoldt eller kogende man kunne ikke putte imellem.

Der var et bord ved spejlet på værelset men ingen stol

Den lægger lidt væk fra centrum

Intet personale til stede men det stod der i forvejen.

2026-04-01 via Nuitee
R
Roslan family_with_children my
9
Pros:

Lokasi yang sangat baik, berdekatan dengan restoran. Disebelah Hotel ada kedai runcit dan Watson, mudah untuk membeli keperluan asas.

2026-03-27 via Nuitee
R
RaymondYoung family_with_children my
10
Pros:

Room so clean

Cons:

Nothing

2026-03-27 via Nuitee
L
Lanting family_with_children my
8
2026-03-26 via Nuitee
N
nurmala family_with_children my
10
Pros:

Layanan yg baik

Cons:

Tiada

2026-03-24 via Nuitee
A
ALIUDDIN family_with_children my
10
Pros:

Selesa bersih dan murah

Cons:

Suasana tenang dan damai

2026-03-23 via Nuitee
M
Muhammad Syahril Syahmi family_with_children my
10
Pros:

All about it

Cons:

Nothing, its value for money

2026-03-23 via Nuitee
N
Nursidin couple my
10
2026-03-19 via Nuitee
S
Simon family_with_children my
10
Pros:

Ok

Cons:

Ok

2026-03-14 via Nuitee
S
Simon family_with_children my
10
2026-03-14 via Nuitee
A
Amir couple my
9
2026-03-13 via Nuitee
C
Connor couple gb
8
Pros:

Good value, clean rooms. Shower has good water pressure and temperature!

2026-03-12 via Nuitee
K
K family_with_children my
10
Maybe can add inside lock for safety
Pros:

Good place and big room

Cons:

Nothing

2026-03-09 via Nuitee