Quinta Real Puebla

Hotels
•
Quinta Real
8.7 (882 reviews)
7 Poniente 105 , Puebla , mx

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Attentive service
Cons:
Noise from renovations
Event crowds impacting experience
Inconsistent food service

Categories

Cleanliness
8.38
Some mentions of noise and dust due to renovation work impacting overall cleanliness.
Service
9.15
Consistently highlighted as good, with specific mentions of attentive staff.
Location
9.19
Excellent location near downtown with good access to restaurants and attractions.
Room Quality
8.64
Noted comfort of beds, but some complaints about room issues (e.g., TV and safe not working).
Amenities
8.57
The hotel's facilities are deemed good, though some areas (like parking) were lackluster.
Value for Money
8.63
Generally seen as good value, though influenced by issues in service quality at peak times.
Food and Beverage
8.18
Mixed reviews on food, particularly regarding breakfast service; some dish discrepancies.
Overall Experience
8.85
Overall positive experience despite some setbacks due to events and renovations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:49

Property Description

Luxurious Accommodations
Experience elegance and comfort at Quinta Real Puebla, where our air-conditioned rooms boast hardwood or carpeted floors, dark wood furniture, and modern amenities like satellite TV.

Exceptional Services
Indulge in our array of services, including a gym to stay active, butler service for personalized assistance, boutique for unique finds, and nanny services for a worry-free stay.

Convenient Location
Ideally situated in central Puebla, just minutes away from the city’s key attractions like the convention center and shopping centers. Don't miss out on exploring the nearby Cholula Pyramids during your stay.

Book now and elevate your stay at Quinta Real Puebla!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 9 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 882 reviews
Cleanliness: 8.38
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.85
N
Nataly • family_with_children • us
7
2026-02-27 • via Nuitee
A
Akira • couple • mx
6
部屋案内した男性スタッフのせいで最悪だった
Pros:

場所　建物の雰囲気

Cons:

部屋が常に下水の臭い臭いがしていた

部屋を案内してくれた男性スタッフが高圧的で感じが悪かった。チップを渡した時不満そうに舌打ちをしたので滞在のスタートが最悪だった

2026-02-26 • via Nuitee
Y
Yolanda • family_with_children • mx
9
Pros:

El hotel es muy bonito

Cons:

El olor del baño no es agradable, falta ventilación

2026-02-24 • via Nuitee
F
Francisco • couple • mx
8
Cons:

La regadera

2026-02-24 • via Nuitee
Y
yejjgu6irw • NONE
10
Delightful hotel in a perfect location,
Pros:

Clean hotel. Friendly staff. Perfect location in the center of downtown. Very walkable. Enjoyed our stay immensely.

2026-02-23 • via Tripadvisor
J
Judith • family_with_children • mx
8
Buena estancia, aunque muy ruidosa.
Cons:

No me gustó que se escucha mucho ruido exterior en las habitaciones, incluso a altas horas de la noche.

2026-02-23 • via Nuitee
S
Salvador • solo_traveller • mx
10
2026-02-23 • via Nuitee
W
Warren • solo_traveller • us
10
A very excellent hotel.
Pros:

Great breakfast options!

Cons:

Everything was fine

2026-02-12 • via Nuitee
B
Burkhard • family_with_children • de
9
Pros:

Very komfortable, best designed House.

2026-02-12 • via Nuitee
S
Suzanne • couple • gb
10
Pros:

Amazing hotel, the building, the location, and the staff. Excellent. Would highly recommend.

Cons:

Nothing

2026-02-12 • via Nuitee
R
Rebeca • couple • mx
9
2026-02-09 • via Nuitee
R
Ron • couple • gb
8
Well located.
Pros:

Good location near the Zocalo (main square). Staff helpful.

Cons:

Our room had no window - just a pane of glass in the door.

2026-02-08 • via Nuitee
F
Frank • extended_group • co
10
Pros:

Ubicación y el hotel

2026-02-08 • via Nuitee
F
Frank • family_with_children • co
10
2026-02-08 • via Nuitee
M
Marianne • family_with_children • se
10
Pros:

Underbar miljö och bästa läget.

2026-01-31 • via Nuitee
B
bbazen2026 • Business • Otis, Oregon
6
Poor guest service
Pros:

A wedding was happening the same weekend that I was staying at the hotel and it was clear that the guests of the wedding took priority over other guests staying at the hotel.

2026-01-28 • via Tripadvisor
G
Gliria • couple • mx
10
2026-01-28 • via Nuitee
T
TravelingFamilyTrip • NONE • Chicago, Illinois
10
Wonderful place to stay in Puebla
Pros:

Great location just two blocks from the Zocalo/Cathedral. the hotel is in a convent that was founded in the 16th century, but has been modernized very well. Very warm, clean, comfortable, quiet, and luxurious which still retaining its historic charm. There are multiple courtyards scattered throughout the hotel, besides the main large courtyard which is also the dining area for the main restaurant. Nice service from the coffee shop, too. We also enjoyed the bar area, which again shows off its historic elements such as massive stone doors at one end.

The combination of modernization, historic charm, and great location make this a great place to stay. I'm so glad we picked it and would not stay anywhere else in town.

2026-01-27 • via Tripadvisor
L
Lorena • family_with_children • mx
8
Pros:

La ubicación del hotel

Cons:

El personal del hotel ponía muchas trabas. La puerta del baño del cuarto no servia y nunca la arreglaron. Hay partes del hotel donde falta pintura.

2026-01-27 • via Nuitee
D
Dennis • couple • us
10
Perfect place to stay in Puebla.
Pros:

The location is wonderful, just a couple blocks from the Zocalo & Cathedral. We were very impressed with how the old building had been modernized and made comfortable, but retaining the charm.

Cons:

front desk staff could have been friendlier.

2026-01-25 • via Nuitee