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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Swimming pool
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24-hour front desk
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Restaurant
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Bar
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Tour desk
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Packed lunches
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Games room
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Table tennis
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Billiards
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Outdoor pool - seasonal
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Kid meals
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Vending machine - drinks
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Vending machine - snacks
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Evening entertainment
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Swimming pool toys
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Shallow end
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Live music/performance
Review Highlights
Categories
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Property Description
Outdoor Swimming Pool and Sun Patio
Enjoy a refreshing dip in our outdoor swimming pool or bask in the sun on our relaxing patio area. Perfect for unwinding after a day of exploring St Helier.
Entertainment and Games Room
Experience regular entertainment in our lounge bar during the summer and have fun in our games room equipped with a pool table and large flatscreen TV. There's never a dull moment at Norfolk Hotel.
Convenient Location and Free Parking
Just a short walk from St Helier's center and the beach, our hotel offers easy access to the best attractions. With ample free parking and proximity to the harbour and airport, your stay with us will be stress-free.
Book now to experience the perfect blend of comfort and convenience at Norfolk Hotel.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 5, 2026 until Thu, Apr 22, 2027
A deposit may be required at the property.
Location
Guest Reviews
calme tranquillité
ras
Staff are extremely warm and helpful.
Très bien
Personnels très sympathiques
Plusieurs salles cosy
Tables extérieures au calme
Très bien situé
Rien
Emplacement, la piscine
un peut de bruit dans là rue - on avait là fenetre ouverte
The location
water in the pool was cold. The same breakfast menu every day...
Nice cooked breakfast
very low water pressure in shower, which in fairness I didn't mention whern checking out
Cosy hotel in good location. Very clean and comforable. Bus at the door but we walked to town. Had some fun entertainment in the bar. Pool looked good, but we were out exploring mostly, so didn't use that. It is an older hotel, but I thought was well maintained. A good breakfast was included and dinner available. Can recommend the portuguese rest. across the road too.Nice staff!
Not a real deal breaker, but the shower didn't have a lot of water pressure and the toilet needed encouragement to flush. Older building, so to be expected.
Great location, Staff hospitality above and beyond we were a family of 8 travelling
Beautifully clean. Very nice staff. Excellent breakfast and great location.
No outside seating apart from smoking area.
Weak shower pressure.
Friendly, helpful staff
Lovely pool
Position
A bit dated decor
Room a bit stuffy
Breakfast a bit repetitive with little choice
Breakfast good so was location Relaxing few days All ok
All ok
Good location, nice outdoor area/ pool, good breakfast,
Location
A little dated
Comfortable beds and room. The hotel was walking distance from St Heliers and there is also a bus stop right outside. Pool was nice.
Room and furnishing quite dated. Would be handy to have more hooks in the bathroom
Spacious room with plenty of storage space and good wholesome food with friendly staff and nice swimming pool and free parking.
Shower in the bath and small tv
Use of the pool (wish was heated😉) staff very friendly beds were surprisingly comfy, shower was lovely, ideal location
If I have to put a negative, would just be lack of choice at breakfast, but then we are fussy eaters!
Fabulous size rooms and very comfortable. Rooms were spotless and location fabulous. Also all the staff were excellent in all areas
Nothing couldn’t complain about at
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