JA Lake View Hotel, Dubai

Hotels
8.4 (1940 reviews)
JA The Resort. Exit No 13 Sheikh Zayed Road. Mina Jebel Ali , Jebel Ali , ae

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Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Nightclub
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Family-friendly activities
Spacious rooms
Warm and friendly staff
Cons:
Inconsistent food quality
High prices
Noisy environment

Categories

Cleanliness
8.36
Specific sentiment from text indicates cleanliness was appreciated, though noise and some facilities need attention.
Service
9.33
Overall service was warm and friendly, with exceptions in the reception and concierge.
Location
7.87
Location was noted as inconvenient for accessing the city, affecting overall stay.
Room Quality
8.82
Spacious rooms were appreciated and met expectations for a family suite.
Amenities
8.85
Amenities include pools and activities that children enjoyed, though hours of operation could be improved.
Value for Money
7.81
High prices for meals and some services were noted, reducing perceived value.
Food and Beverage
7.86
Food quality was inconsistent, with some meals being excellent while others were deemed unacceptable.
Overall Experience
8.33
Despite some issues, the overall experience was positive, particularly for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:42

Property Description

Discover a serene oasis at JA Lake View Hotel, Dubai, where luxury meets tranquility.

Exquisite Accommodations
Our air-conditioned rooms offer a perfect blend of comfort and style, featuring modern amenities such as a private bathroom with a bidet, flat-screen TV, and a picturesque balcony to enjoy stunning views.

Gourmet Dining Options
Savor culinary delights at our on-site restaurant, specializing in Chinese, Indian, and Italian cuisine. Enjoy a wide range of breakfast choices, including vegetarian and gluten-free options, ensuring every palate is catered for.

Exceptional Facilities
Unwind by the outdoor swimming pool, experience rejuvenation in our sauna, or partake in various recreational activities like pool and squash. With convenient airport transportation and a private beach area, everything you need for a perfect getaway is right at your fingertips.

Experience the luxury for yourself and book your stay at JA Lake View Hotel, Dubai today!

Important information:

Please note that all guests are required to present a valid ID upon check-in, in compliance with UAE law. Original passport, UAE Emirates ID, GCC ID’s are accepted.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

The credit card used at the time of booking must be presented upon check-in. If the guest is unable to provide the same credit card, full payment will be required at check-in. Please note that third-party credit card payments are not accepted.

JA Resorts & Hotels will send payment link on registered email address depending on the cancelation policy of the booking, to fill in the credit card details for advance payment. Guests are requested to validate their credit card and make payment through payment link received from the hotel.

Please be informed that the water park has height restrictions for children for safety purposes. Minimum height 39 in. All children between 39 in – 47 in must be supervised by an adult.

Please note that outside food and drinks are strictly not permitted within JA The Resort premises, with the only exception of baby food.
Please inform the property in advance of your expected arrival time. You can use the Special Requests box when booking or contact the property directly with the contact details provided in your confirmation.
Please note that all Special Requests are subject to availability and additional charges may apply.

As part of our festive celebrations, the following dining experiences are compulsory for all guests:

New Year’s Eve Dinner – 31st December
AED 2,000 per adult (12 years and above) AED 1,000 per child (6 – 11.99 years)

These charges will be payable at the property upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 1940 reviews
Cleanliness: 8.36
Service: 9.33
Location: 7.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 8.33
L
Lipe • couple • be
10
2026-02-13 • via Nuitee
D
Dineke • family_with_children • ro
9
2026-02-10 • via Nuitee
T
Tudor • solo_traveller • md
10
2026-01-25 • via Nuitee
F
Fiona Sun • family_with_children • cn
10
Pros:

非常满意，安静干净

Cons:

没有不满意的

2026-01-23 • via Nuitee
N
Natalia • extended_group • py
10
2026-01-21 • via Nuitee
E
Elena • family_with_children • gb
10
Great experience, highly recommended
Pros:

Everything great, very nice staff, great food, great amenities

Cons:

Nothing

2026-01-21 • via Nuitee
S
Saeed • family_with_children • ae
10
2026-01-19 • via Nuitee
مريم • family_with_children • ae
10
كانت جميله ورائعه وقضينا وقتا ممتعا
Pros:

المكان جميل ويضم مرافق متنوعه وكثيره المسابح والغرف نظيفه جدا

2026-01-19 • via Nuitee
S
Safa • family_with_children • de
2
Disappointing stay – unhygienic conditions, poor hospitality, slow emergency response for my injured child, and extremel
Pros:

The facilities are nice, but the stay was disappointing due to poor hospitality.

Cons:

Unacceptable Hygiene: We found a large nail inside the toilet, which is extremely unhygienic and shocking.

Lack of Basic Hospitality: We checked in late, and not a single gesture of hospitality was offered. In this extreme heat, no water was provided upon arrival, which is very disappointing and not in line with expected standards.

Inadequate Medical Assistance: My son was bleeding, and I requested a first aid kit. The response was slow and unprepared. They didn’t even have a waterproof plaster, despite us staying at a beachfront property where such items are essential.

Unprofessional Staff Behavior: One of your security team members was extremely rude to my children and to me. His tone, body language, and inappropriate staring. I have his name and you are free to call for details.

2026-01-19 • via Nuitee
D
Dimitrios • family_with_children • ae
1
No great experience, hospitality element of the hotel very poor
Cons:

I have asked for early check in and for the options provided on the booking (dinner for 225) but I was informed that this is not applicable as I had to stay for 3 nights minimum.
They told me that room will be available at 15:00 while everyone else got the room around 14:15 when I moved to the room the bed for my kids wasn’t ready and no bathroom amenities.
When I asked for the bed they told me I’m sorry we are very busy we will bring it later.
We had to wait for the buggy over 15min to take us back to the room and at the property there was a dead snake that the driver thought that it was a point for the people that they wanted to see so he stopped the buggy for everyone to see despite the fact that some people have phobia with this.

2026-01-19 • via Nuitee
A
Abdelaziz Mohammed • family_with_children • ae
5
2026-01-19 • via Nuitee
H
Hammad • family_with_children • ae
7
2026-01-19 • via Nuitee
A
Abdulla • family_with_children • ae
6
2026-01-19 • via Nuitee
لطيفة • family_with_children • ae
3
المرافق والخدمه مقبوله تحتاج تحسين
Pros:

حوض السباحة

Cons:

تسجيل الدخول اخذ وقت طويل - عند دخول الغرفه العاملون كانوا ينظفون الغرفه لم تكن جاهزه - الفوط كانت قديمه جداً ولايوجد ماء كافي - الاستقبال لايعرف الرد طلب مني النزول حتى يرد على سؤالي

2026-01-19 • via Nuitee
F
Faisal • family_with_children • qa
1
2026-01-19 • via Nuitee
M
Muhammad • family_with_children • ae
10
2026-01-19 • via Nuitee
J
Jesús • solo_traveller • de
8
2026-01-19 • via Nuitee
S
Saqia • family_with_children • ae
9
2026-01-19 • via Nuitee
M
Mohammed • family_with_children • ae
10
It's was good everything's but only activity for the kids was less and ,if additional splash park mo
Pros:

Everything was good 👍. I am so appreciate from your teams, they are make our days with delicious birthday cake of my husband. Thank you so much.🎂

Cons:

Everything was good 👍.

2026-01-19 • via Nuitee
A
Abdulla • family_with_children • ae
1
2026-01-19 • via Nuitee